Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej
Reakcja na opinię
I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej
We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej
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Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej
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Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely excellent customer service, and great design job by Alice. They were very patient as I deliberated over the design and style I wanted. I would highly recommend HK Bespoke Jewellery.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Holly was fantastic. That being said, the whole team were.
It was a little surreal. The whole experience was mesmerising and truly the final result: a beautiful ring. I can’t thank you enough for your help, support, guidance, patient yet prompt responses to all of my queries and questions.
The amount of care, attention to detail, updates throughout the entire process. All of it truly magnificent.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Nirupama & Alec worked so hard to create for us the perfect engagement ring and wedding bands. We are thrilled with the result and loved the design process too! Would thoroughly recommend.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
We wanted an original ring to celebrate 50 years of marriage. To re-use gold rings from both sides of our family seemed fitting. Alice appreciated our idiosyncratic approach and helped us to choose a simple but distinctive be-spoke design which then exceeded our expectations when we opened the beautiful box and saw it for the first time.
Thank you Alice

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Alice and the team did a fantastic job on completely repurposing my wife`s engagement ring, combining it with 2 other rings to create a fabulous contemporary piece. She absolutely loves it!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
From our very first meeting, Deborah’s warm and welcoming approach instantly put me at ease. She listened with genuine interest, asking thoughtful questions that helped me make sense of my ideas. Her ability to translate my vague inspirations into something tangible was incredible, and I felt confident in her vision right from the start.
The design she created went far beyond anything I had imagined. Drawing on my request to design a wedding band to compliment my Celtic style engagement ring, Deborah crafted a beautiful, one-of-a-kind ring in 18 ct yellow gold, featuring delicate diamonds, with a hidden round-cut blue sapphire inside the band to represent my mums birthstone. It’s these personal touches that make the piece truly unique and meaningful.
The whole process was simple, with a quick turnaround that still allowed every detail to shine. The final result is breathtaking - a perfect symbol of love and artistry that I will cherish for a lifetime. Thank you, Deborah, for creating not just a ring, but a piece of lifelong significance.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
From the initial appointment, Alice was incredibly warm and approachable, making it easy to share my ideas. Communication throughout the bespoke design process was excellent, with clear timelines and plans laid out from the beginning. Alice guided me through each stage with care and clarity. The final ring exceeded all my expectations and looks great.
Thank you for such an enjoyable experience!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
If you are looking for something unique look no further than HK Jewellery. Our designer Alice took on the brief of turning my parents rings into bespoke wedding rings. For us it was not only about having rings that were beautiful but it was about using gold and diamonds from our families possessions that would forever remind us of people we loved dearly. A huge challenge and one that Alice and the whole team at HK took on with professionalism and expertise. Not something you can find on the high street and we are so pleased with the end results. A stunning pair of rings that mean so much more than simply the gold, diamonds and green stones they are made from. Thank you for the excellent service and care.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
The welcome in store is genuine and the staff are knowledgeable and care deeply about their business. We had great service and I am really happy with the ring designed for my son’s birthday

Odpowiedź od Harriet Kelsall Bespoke Jewellery
All I can say is WOW!!!!
From our first meeting with Kirsty and Holly it was a truly lovely experience.
I had a vision of a diamond necklace in my head and they turned it into a beautiful reality. Their knowledge is fantastic and they made the process so easy and pleasurable.
Even if you aren't sure what you are looking for there are so many inspirations and ideas at Harriet Kelsall Bespoke Jewellery.
I would, and will, thoroughly recommend.
Thank you from Sarah and Andrew

Odpowiedź od Harriet Kelsall Bespoke Jewellery
I asked HK to make a new wedding and engagement ring for my anniversary using metal and stones from my original set, my mum's engagement ring and adding a new stone. Alice was fantastic every step of the way, helping me make decisions and always with clarity about pricing. I'm so so happy with how my set turned out and would recommend HK to anyone!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
The team at HK worked with me for a number of weeks to realise my dream or combining 2 rings (including my late mothers engagement ring) and some earrings into one beautiful new ring.
What an amazing team effort.
Thank you so much.
Lyn

Odpowiedź od Harriet Kelsall Bespoke Jewellery
I was looking for a jeweller able to work with Fairtrade gold to make a bangle incorporating a couple of meaningful quotes. Alice Rochester was as excited to be working on my gold bangle project as I was to have it made. Having explained what I was looking for, the links to previous HK projects and initial sketches showed she had understood what I had in mind, and presented me with appropriate options. The finished item was exactly what I hoped for. I did have to stretch my budget rather more than I hoped - having been reassured initially that what I was suggesting was feasible, when the formal quotes came in they were rather higher than I hoped, but I accept I chose a poor time, given global record gold prices to commission a gold item. Communication and progress updates were generally good. The finished item was ready for my deadline.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Friendly and helpful. Provided various designs based on info we gave. Gave good advice and adapted according to practicalities and wishes resulting in a beautiful unique design which I’m extremely happy with and would highly recommend.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Loved the customer service especially the attention to detail, considerations for practicality and durability, and creativity involved.
We are delighted with the beautiful pendant which came with a care package; all so beautifully done and presented. A beautiful 18th birthday gift, just what we wanted. This piece is well loved and is worn frequently!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
I worked with Abigail on my wife's engagement ring and wedding band. She was so patient and turned my ideas into a beautiful sketch, which was then turned into a gorgeous ring by her talented colleagues Chung Shan-Fung and Rachel Jones. The wedding band is a perfect match for the engagement ring. My wife adores the set and keeps getting distracted looking at it 😄 Absolutely recommend Harriet Kelsall to anyone who is looking to have a tailored, unique ring made!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Our experience was excellent and we are incredibly happy with how our rings turned out. Our designer Alec was brilliant, very knowledgeable and talented. Neither of us really knew what we wanted but he brainstormed ideas with us until he created a design which is perfect. We highly recommend them.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
From the moment we stepped into Harriet Kelsall, we knew it was the right place — but what truly made the experience exceptional was working with Danique.
She took the time to really listen to what we wanted, offering thoughtful suggestions while also gently guiding us through the design process.
The final piece — a stunning double band diamond ring — is absolutely everything we hoped for and more.
Danique’s and the whole team's attention to detail and passion for their craft came through in every interaction. She made the process feel completely personal and exciting. I can’t recommend her — or the entire Harriet Kelsall team — highly enough.
If you’re considering a bespoke piece, don’t hesitate. You’ll not only walk away with a beautiful piece of jewellery but also a memory of the experience that goes into making it.
Thank you, Danique and everyone in the team, for creating something we’ll cherish forever.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Thank you Abi!
Abi recently designed my wedding ring and was absolutely brilliant. She listened and led us through the process so well and it was great to see the design come to life as she drew in front of us. A really enjoyable experience. Thank you so much Abi!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
We had a great experience with HK! Alec was incredibly helpful and patient when designing our weddings rings and we couldn't have been happier with the result. We would highly recommend to anyone looking for bespoke engagement/wedding rings.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
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