Harriet Kelsall Bespoke Jewellery Recenzje 

191
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

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Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

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Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

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Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

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Oceniono na 5 z 5

Absolutely excellent customer service

Absolutely excellent customer service, and great design job by Alice. They were very patient as I deliberated over the design and style I wanted. I would highly recommend HK Bespoke Jewellery.

2 września 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience with us. Alice will be especially pleased to know her design work and patience made a difference. It was a pleasure working with you, and we hope you enjoy your bespoke piece for years to come. Best wishes until we meet again, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Beautiful experience

Holly was fantastic. That being said, the whole team were.
It was a little surreal. The whole experience was mesmerising and truly the final result: a beautiful ring. I can’t thank you enough for your help, support, guidance, patient yet prompt responses to all of my queries and questions.
The amount of care, attention to detail, updates throughout the entire process. All of it truly magnificent.

30 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your beautiful review. We're truly grateful for the opportunity to be part of such a meaningful experience. It’s wonderful to hear that the process felt so special from start to finish. Creating your ring was a real privilege, and your appreciation for the detail, care, and communication means the world to us. Thank you again for trusting us—it’s been an absolute pleasure. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Nirupama & Alec worked so hard to…

Nirupama & Alec worked so hard to create for us the perfect engagement ring and wedding bands. We are thrilled with the result and loved the design process too! Would thoroughly recommend.

27 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review of your time with us at our Cambridge studio and shop. We're absolutely delighted to hear that you loved the design process and are thrilled with your engagement ring and wedding bands. It was truly a pleasure working with you, and we're so glad we could help bring your vision to life. Wishing you both a lifetime of love and happiness — and thank you for the wonderful recommendation. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

We wanted an original ring to celebrate 50 years of marriage

We wanted an original ring to celebrate 50 years of marriage. To re-use gold rings from both sides of our family seemed fitting. Alice appreciated our idiosyncratic approach and helped us to choose a simple but distinctive be-spoke design which then exceeded our expectations when we opened the beautiful box and saw it for the first time.

Thank you Alice

31 lipca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your heartfelt words. It was truly an honour to be part of such a meaningful celebration. Reimagining your family’s gold into a unique piece to mark 50 years of marriage was a beautiful idea, and we're so glad the final design resonated with you both. Thank you again — and congratulations on your golden anniversary! Best wishes, from us all at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Stunning Ring!

Alice and the team did a fantastic job on completely repurposing my wife`s engagement ring, combining it with 2 other rings to create a fabulous contemporary piece. She absolutely loves it!

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely feedback, we’re thrilled to hear that your wife loves her new ring. It was such a pleasure to work on repurposing the original pieces into something fresh and contemporary, while still holding their sentimental value. We're so glad it’s brought new life to her jewellery — and even more joy to you both. Best wishes and we hope to see you again soon, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke Wedding Ring Designed by Deborah

From our very first meeting, Deborah’s warm and welcoming approach instantly put me at ease. She listened with genuine interest, asking thoughtful questions that helped me make sense of my ideas. Her ability to translate my vague inspirations into something tangible was incredible, and I felt confident in her vision right from the start.

The design she created went far beyond anything I had imagined. Drawing on my request to design a wedding band to compliment my Celtic style engagement ring, Deborah crafted a beautiful, one-of-a-kind ring in 18 ct yellow gold, featuring delicate diamonds, with a hidden round-cut blue sapphire inside the band to represent my mums birthstone. It’s these personal touches that make the piece truly unique and meaningful.

The whole process was simple, with a quick turnaround that still allowed every detail to shine. The final result is breathtaking - a perfect symbol of love and artistry that I will cherish for a lifetime. Thank you, Deborah, for creating not just a ring, but a piece of lifelong significance.

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was an absolute pleasure working with you to bring your vision to life and we're so glad the ring feels personal and meaningful — incorporating your mum’s birthstone was such a special detail. We're thrilled you're happy with the final piece and that the process felt smooth from start to finish. Thank you again for your trust and we hope to see you again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Amazing service

From the initial appointment, Alice was incredibly warm and approachable, making it easy to share my ideas. Communication throughout the bespoke design process was excellent, with clear timelines and plans laid out from the beginning. Alice guided me through each stage with care and clarity. The final ring exceeded all my expectations and looks great.

Thank you for such an enjoyable experience!

8 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We're delighted to hear you had such a positive experience working with Alice. It’s wonderful to know you felt supported throughout the process and that the final ring exceeded your expectations. We’ll be sure to pass on your kind words—thank you again for choosing us. We look forward to seeing you again in the future and send our very best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Unique wedding rings

If you are looking for something unique look no further than HK Jewellery. Our designer Alice took on the brief of turning my parents rings into bespoke wedding rings. For us it was not only about having rings that were beautiful but it was about using gold and diamonds from our families possessions that would forever remind us of people we loved dearly. A huge challenge and one that Alice and the whole team at HK took on with professionalism and expertise. Not something you can find on the high street and we are so pleased with the end results. A stunning pair of rings that mean so much more than simply the gold, diamonds and green stones they are made from. Thank you for the excellent service and care.

6 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your heartfelt review. It was an absolute honour to be part of such a meaningful journey, transforming your family’s treasured heirlooms into wedding rings that carry both beauty and deep emotional significance. Alice and the entire team are truly touched by your kind words. Creating something so personal is never taken lightly, and we’re thrilled to hear that the final pieces reflect everything you hoped for and more. We hope to see you again in the future and send you best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

The welcome in store is genuine and the…

The welcome in store is genuine and the staff are knowledgeable and care deeply about their business. We had great service and I am really happy with the ring designed for my son’s birthday

11 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to leave such a lovely review. It’s always a pleasure to welcome customers into our studio and shop, and we’re so glad you felt that genuine care—it’s something we really value. Designing the ring for your son’s birthday was an absolute joy, and we’re thrilled to hear you’re happy with how it turned out. We hope it becomes a piece he’ll treasure for years to come. Until we next see you, we send our very best wishes to you all, from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

All I can say is WOW!!!

All I can say is WOW!!!!
From our first meeting with Kirsty and Holly it was a truly lovely experience.
I had a vision of a diamond necklace in my head and they turned it into a beautiful reality. Their knowledge is fantastic and they made the process so easy and pleasurable.
Even if you aren't sure what you are looking for there are so many inspirations and ideas at Harriet Kelsall Bespoke Jewellery.
I would, and will, thoroughly recommend.
Thank you from Sarah and Andrew

8 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We’re so pleased to hear that you had such a positive experience with Kirsty and Holly, and that they were able to bring your vision to life so beautifully. It means a great deal to us that you found the process enjoyable and that you would recommend us—thank you for your kind words and support. We hope you enjoy your necklace for many years to come. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Exactly what I asked for

I asked HK to make a new wedding and engagement ring for my anniversary using metal and stones from my original set, my mum's engagement ring and adding a new stone. Alice was fantastic every step of the way, helping me make decisions and always with clarity about pricing. I'm so so happy with how my set turned out and would recommend HK to anyone!

30 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review, our team find these moments truly special to be part of creating something so meaningful. Using elements from your original rings and your mum’s engagement ring made this set incredibly unique, and we're so glad it turned out just as you hoped. Alice will be so happy to hear your kind words—she loved helping you bring your vision to life. Thank you for choosing HK and for your wonderful recommendation. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Bespoke ring

The team at HK worked with me for a number of weeks to realise my dream or combining 2 rings (including my late mothers engagement ring) and some earrings into one beautiful new ring.
What an amazing team effort.
Thank you so much.

Lyn

26 lipca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words. It was truly a privilege to work with you on such a meaningful piece, and we’re so glad we could help bring your vision to life. Combining treasured heirlooms into something new is always special, and we’re honoured to have been part of that journey with you. We look forward to welcoming you back into our studio and shops in the future and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Fairtrade gold bangle commission

I was looking for a jeweller able to work with Fairtrade gold to make a bangle incorporating a couple of meaningful quotes. Alice Rochester was as excited to be working on my gold bangle project as I was to have it made. Having explained what I was looking for, the links to previous HK projects and initial sketches showed she had understood what I had in mind, and presented me with appropriate options. The finished item was exactly what I hoped for. I did have to stretch my budget rather more than I hoped - having been reassured initially that what I was suggesting was feasible, when the formal quotes came in they were rather higher than I hoped, but I accept I chose a poor time, given global record gold prices to commission a gold item. Communication and progress updates were generally good. The finished item was ready for my deadline.

20 czerwca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your thoughtful review. It was a real joy to work with you on this special commission, and we're so pleased the finished bangle met your expectations. Your clear vision and meaningful ideas made it a particularly rewarding piece to create. We appreciate your understanding regarding the impact of gold prices—these are certainly challenging times for precious metal work. We're also glad we were able to meet your deadline, and truly value the collaborative process throughout. Thank you again for choosing us for such a personal project, and we hope to see you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Beautiful unique design

Friendly and helpful. Provided various designs based on info we gave. Gave good advice and adapted according to practicalities and wishes resulting in a beautiful unique design which I’m extremely happy with and would highly recommend.

13 lutego 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you very much for taking the time to write a review about your experience with us. We are so pleased that you love your new bespoke jewellery and we hope that it brings you a lot of joy for many, many years to come. Best wishes to you both, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Loved the customer service especially…

Loved the customer service especially the attention to detail, considerations for practicality and durability, and creativity involved.

We are delighted with the beautiful pendant which came with a care package; all so beautifully done and presented. A beautiful 18th birthday gift, just what we wanted. This piece is well loved and is worn frequently!

14 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review, we are all really pleased to know that you love your new bespoke pendant and that it is being enjoyed often. We hope to see you all again in the future and send you best wishes until then, from all of the team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Incredibly talented team

I worked with Abigail on my wife's engagement ring and wedding band. She was so patient and turned my ideas into a beautiful sketch, which was then turned into a gorgeous ring by her talented colleagues Chung Shan-Fung and Rachel Jones. The wedding band is a perfect match for the engagement ring. My wife adores the set and keeps getting distracted looking at it 😄 Absolutely recommend Harriet Kelsall to anyone who is looking to have a tailored, unique ring made!

18 lipca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your thoughtful review. We’re so glad to hear that you had such a positive experience working with Abigail and the team. It’s fantastic to know that your wife is loving her engagement ring and wedding band – and we love the idea of her getting distracted by it! Your recommendation means the world to us, and we’re so grateful to have been part of such a special moment in your lives. We look forward to seeing you again in the future and send you are best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Our experience was excellent!

Our experience was excellent and we are incredibly happy with how our rings turned out. Our designer Alec was brilliant, very knowledgeable and talented. Neither of us really knew what we wanted but he brainstormed ideas with us until he created a design which is perfect. We highly recommend them.

17 lipca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that you’re happy with your rings. It was a pleasure working with you, and we truly appreciate your kind words about our team and our work. Your recommendation means a lot to us! Best wishes to you both, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Truly Bespoke Experience – A Ring Beyond My Expectations

From the moment we stepped into Harriet Kelsall, we knew it was the right place — but what truly made the experience exceptional was working with Danique.

She took the time to really listen to what we wanted, offering thoughtful suggestions while also gently guiding us through the design process.

The final piece — a stunning double band diamond ring — is absolutely everything we hoped for and more.

Danique’s and the whole team's attention to detail and passion for their craft came through in every interaction. She made the process feel completely personal and exciting. I can’t recommend her — or the entire Harriet Kelsall team — highly enough.

If you’re considering a bespoke piece, don’t hesitate. You’ll not only walk away with a beautiful piece of jewellery but also a memory of the experience that goes into making it.

Thank you, Danique and everyone in the team, for creating something we’ll cherish forever.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

What a wonderful review of your time with Danique and the team at our Primrose Hill studio and shop. Danique will be over the moon to read how happy you are with not only your bespoke jewellery, but with your experience with her too! Thank you for taking the time to write such a thoughtful review, we really do appreciate it and we hope that you will come and visit us again in the future. Until then, we hope you enjoy your new bespoke ring every day and we send you many best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Thank you Abi!

Thank you Abi!

Abi recently designed my wedding ring and was absolutely brilliant. She listened and led us through the process so well and it was great to see the design come to life as she drew in front of us. A really enjoyable experience. Thank you so much Abi!

1 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

We are so thankful for your lovely 5 star review about your time with Abi in our Cambridge studio and shop. It's wonderful to hear our customers reactions to our bespoke service and we are delighted to know that you not only loved your final piece of jewellery, but that you loved the whole experience too. it means a lot to us all. We hope to see you again in the future and send you best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

High-quality service

We had a great experience with HK! Alec was incredibly helpful and patient when designing our weddings rings and we couldn't have been happier with the result. We would highly recommend to anyone looking for bespoke engagement/wedding rings.

13 lipca 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

We are so pleased to read your lovely 5 star review of your time with Alec and the team at our Cambridge studio and shop. It really means a lot to know that our customers loved their experience designing their bespoke jewellery with us and we are delighted to know that you both will enjoy wearing your rings for many, many years to come. Best wishes to you both and we hope to see you again one day, from all of us at Harriet Kelsall Bespoke Jewellery.

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