Harriet Kelsall Bespoke Jewellery Recenzje 

191
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommended!

I worked with designer Alice at Harriet Kelsall Bespoke Jewellery and couldn’t have been happier with both the process and the outcome. Alice met with me online and in person, and was wonderfully communicative throughout — she really took the time to unpack my ideas, adapt them as new thoughts emerged, and guide me through every step with patience and creativity.

We created an incredibly personal bespoke engagement ring, integrating gold and a diamond from my mother’s engagement ring with new stones added — so the piece holds deep sentimental meaning. I was a little nervous to see it in real life, but the moment I did, I couldn’t have been more delighted. And most importantly, my partner absolutely loves it.

I couldn’t recommend Harriet Kelsall — and especially Alice — more highly for anyone looking to design something truly unique, personal, and beautifully crafted.

1 sierpnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re absolutely delighted to hear how much you enjoyed the bespoke design experience and that your engagement ring holds such special meaning for you both. It was a real pleasure for Alice and the team to help bring your ideas to life — combining your mother’s gold and diamond with new stones made this a truly unique and sentimental piece. We’re so happy to know that you and your partner love the finished ring, and we really appreciate your kind recommendation. Wishing you both every happiness for the future and we hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

I wonderful experience

I had an amazing experience designing my engagement ring with Alec at Harriet Kelsall. Alec was super patient - I’m not very creative and didn’t really have an end vision, but after trying on some engagement rings a few weeks before my design session, I knew what elements I liked and Alec helped to bring those ideas together to create a design I loved. He made the whole process fun and stress-free. I’ve just picked up the final ring and it’s absolutely stunning and even more beautiful than I imagined. The craftsmanship is incredible - thank you to Ryan for this. I can’t thank the team enough for creating such a special ring.

1 listopada 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful feedback. We’re so happy to hear that you enjoyed working with our Cambridge design team to bring your ideas to life. It’s great to know that our creative process felt fun and relaxed, and that your finished engagement ring is everything you hoped for — and more! We’ll be sure to pass your kind words to the team and we look forward to seeing you again in the future. Congratulations on your engagement again and best wishes from us all at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Amazing experience at Harriet Kelsall

We recently had the pleasure of working with Harriet Kelsall Bespoke Jewellery in Cambridge to create our engagement ring and wedding rings. From the moment we stepped into their store, we knew we had made the right choice.

I had inherited a ring with precious stones that held great sentimental value, and we wanted to reimagine it in a more modern setting. Alec, our designer, was absolutely brilliant throughout the entire process. He helped transform our vague ideas into a stunning platinum engagement ring, adding delicate features that made it uniquely ours. His friendly and patient approach made us feel completely at ease, especially when we weren't entirely sure about certain design elements.

We also commissioned two wedding rings - one featuring a beautiful platinum twist design with diamonds that fits perfectly alongside the engagement ring, and another with an enchanting mountain and trees landscape engraving. When we brought the engagement ring back to create the wedding ring, they also gave it a thorough clean and checked all the settings, which was a lovely touch.

Throughout the entire process, Alec kept us well-informed with regular updates, and his expertise was evident in every consultation. The final pieces are absolutely beautiful and match our initial designs perfectly. The quality of craftsmanship is exceptional, and it's clear that attention to detail is paramount at Harriet Kelsall.

We cannot recommend Harriet Kelsall highly enough to anyone considering bespoke jewellery or looking to modernise inherited pieces. They have a remarkable talent for taking precious memories and transforming them into contemporary treasures that will be cherished for generations to come.

29 maja 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for sharing such a thoughtful and detailed review. We’re absolutely delighted to hear about your wonderful experience designing your engagement and wedding rings with our Cambridge team. It’s so special to know that we could help you reimagine your inherited stones into pieces that hold both sentimental and contemporary beauty. We’re truly honoured to have played a part in creating such meaningful jewellery for you both and are so pleased you love the final designs. We hope to see you again in the future and until then, best wishes from us all at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Alec was great

Alec was great - turned our idea into a fantastic design. Couldn't be happier and will definitely be back for more!

29 czerwca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely five star review of your time with our Cambridge design team. We are really pleased to know how happy you are with the final result and we look forward to creating you more in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Beautiful Jewellery and Excellent Service

Holly, at H.K. studio, welcomed me warmly and made me feel like the only customer who mattered.
She is very creative and well informed, which helped me to make the perfect choice of jewellery (with engraving design) for my granddaughter’s 21st Birthday.
I’m thrilled with the outcome and will gladly return for future gifts!

27 września 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re delighted to hear that you found your experience creating your granddaughter’s 21st birthday gift so special . It’s wonderful to know you’re thrilled with the result. We’ll be sure to share your lovely feedback and we look forward to welcoming you back again soon for future gifts. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke engagement ring with oval diamond

I recently designed and purchased a bespoke engagement ring for my partner, alongside Georgia.

My (now) fiancée absolutely loves it and couldn't be happier!

Georgia was really helpful throughout the entire process and expertly guided me through it all, providing as much detail as possible on everything. At times, I wasn't certain about different things, like a suitable diamond carat weight, etc. However, Georgia showed her years of experience in reassuring me in my decisions and being transparent about my options.

I would not hesitate to return Harriet Kelsall for future jewellery purchases.

Thank you Georgia, and the whole team!

2 września 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We're absolutely delighted to hear that your fiancée loves her bespoke engagement ring and so pleased to know how much you valued our design teams support and guidance throughout the process. It was a real pleasure to help bring your ideas to life, and we're so glad you felt confident and well-informed along the way. We’d love to welcome you back for any future jewellery needs and until then, we send you our best wishes and congratulations to you both from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Such lovely care and attention…

Such lovely care and attention throughout the process of using existing jewellery to design something new.

2 czerwca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to write your lovely 5 star review of your time with us. We are so please to hear you enjoyed your experience with our team and that you love your new bespoke piece of jewellery. We really enjoy recreating a new item of jewellery from unworn items and we are so happy to know that you will enjoy yours for many many years to come. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Harriet Kelsall Team, the best there is.

I cannot thank the team at Harriet Kelsall enough, they are truly the best around. From my first design appointment with Georgia, in which she took the time to listen to my ideas before using her extensive knowledge and experience to fine tune them. To the continuous communication and updates throughout the build process, I knew I was dealing with not only a very professional team but more over a team who genuinely valued their clients. The final result? A stunning new signet ring, repurposing my old St Christopher and an initial pendant in honour of my boy that I’ll treasure forever. Both are beyond anything I could have ever hoped for and that’s testament to the standard of Georgia and the Harriet Kelsall team. Thank you all. I will certainly be back again and I recommend anyone looking to have a beautifully unique piece of jewellery made pop by and see them as well.

4 października 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your incredibly kind words — your review truly means the world to us. We’re so pleased to hear how supported and understood you felt from your very first appointment. It’s always our aim to create jewellery that’s not only beautifully crafted, but also deeply personal — and it’s wonderful to know your new bespoke jewellery exceeded your expectations. Thank you again for taking the time to share your experience, and for your heartfelt recommendation. We can’t wait to welcome you back in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Would 100% recommend to anyone

Would 100% recommend to anyone, service and communication was excellent. I had a ring designed and made, there was always the option to go in and speak with them about the design. Very friendly and knowledgeable!

16 sierpnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words and recommendation. We're delighted to hear you enjoyed the design process and felt supported throughout, it's always our goal to offer friendly, expert guidance and open communication, so we're really pleased that came through. We hope you’re loving your new ring, and we’d be thrilled to welcome you back any time. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Alec did a great job of listening to…

Alec did a great job of listening to what we wanted with the ring redesign. He was great at explaining how the original parts can be reused and what the timescale for the process would be. The newly designed ring came back looking fantastic and we've been extremely happy with both Alec and HK Jewellery throughout this process.

11 października 2024
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to share your experience. We're so glad to hear that we were able to guide you through the redesign process with clarity and care. It’s always exciting to breathe new life into existing pieces, and we're thrilled that the final ring turned out exactly as you’d hoped. Thanks again for your kind words — we really appreciate them. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Excellent service and a fantastic…

Excellent service and a fantastic experience overall. We worked with Holly to design an engagement ring and both wedding bands. Holly was fantastic as was the rest of the team going through the whole process of both design and creation. My partner’s friends have all commented that her engagement ring is a real representation of her personality, which I think is a real testament to Holly‘s design and the whole teams dedication to the process. Thank you for making the whole experience so special.

4 października 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful description of your time with us. We’re thrilled to hear that you and your partner enjoyed the entire journey of designing and creating your engagement ring and wedding bands. It’s truly special to know that the ring has resonated so personally and beautifully — that means the world to us. Thank you again for trusting us with such important jewellery, and for letting us be part of your special moments. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Super helpful

We wanted to give my mother a very special 90th birthday gift from her family that was unique and special for her. Having searched for hours , we decided to have an item designed and visited the Harriet Kelsall in Cambridge.
A great experience and my mother absolutely delighted with her special bracelet. A special mention to Abigail , the designer who listened patiently to our ideas and came up with the brilliant design - thank you .

13 września 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words and for choosing us to help create such a meaningful gift for your mother’s 90th birthday. We're truly honoured to have played a part in such a special occasion and it’s wonderful to hear that she loved her bespoke bracelet. Wishing your mother continued joy, and thank you again for trusting us with such a memorable moment. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Bespoke necklace. Great experience from start to finish.

Great experience from start to finish. Bethany was wonderful throughout, from initial contact via email to drawing up designs and making modifications and tweaks to suit what we were after. Lovely to deal with both via email and in person.

We were delighted with the final design and even more impressed with the completed necklace.

Thanks to Bethany and the whole team at HK!

14 lipca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

What a pleasure it was to read your review – thank you for taking the time to write it for us. We're so pleased to hear that the experience felt smooth and enjoyable from start to finish. It's always our goal to create something truly personal, and we’re thrilled that the finished necklace exceeded your expectations. Thanks again for your trust and kind words – we loved being part of your bespoke journey. Best wishes, from the whole Harriet Kelsall Bespoke Jewellery team.

Oceniono na 5 z 5

Many thanks to Alice who designed my ring and those who made it

Many thanks to Alice who designed exactly what I described and discussed with her. With the chosen colours of stones that I wanted for the ring I had envisaged.
Plus those who skilfully worked on the ring which I have worn constantly since collecting the finished ring in August.
Very much appreciate the team effort that went into making my ring.

22 sierpnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We're thrilled to hear how much you're enjoying your ring and that it turned out just as you envisioned. Our team loved working with you to bring your ideas to life, and your kind words mean a great deal to us all. It’s always so rewarding to know a piece is being worn and loved every day. Thank you again for trusting us with such a special design and we hope to see you again. best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Amy interpreted exactly what I wanted

Amy interpreted exactly what I wanted. The results are stunning and I am delighted. The workmanship and attention to detail is outstanding. I felt I had 5 star service and treatment. I highly recommend Harriet Kelsall jewellers.

17 maja 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re thrilled to hear that we captured your vision so perfectly and that you're delighted with the results. Your kind words about the workmanship and service mean a lot to us, and we’ll be sure to pass your lovely feedback on to the team. Thank you again for recommending Harriet Kelsall Bespoke Jewellery – it was a pleasure to create something special with you. We hope to see you again in the future and send you our best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Excellent service from Harriet Kelsall

Made the decision to buy our wedding rings from Harriet Kelsall - highly recommend.

Both Holly and Kirsty were very supportive and engaging - providing advice throughout the process and ensuring the ring design met with our approval.

Felt very at ease during the whole process - please pass on my thanks to Holly and Kirsty for their help, very much appreciated!

Simon & Sophie

23 września 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to leave such a lovely review. We’re pleased to hear that you were happy with the service and support provided throughout your experience. It's great to know that we were able to assist you with the design process and ensure everything met your expectations. Your feedback is greatly appreciated and we send you many best wishes for your future together, from us all at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Gold Broach

I had a solitaire ring I wished to be made into a broach. Gold melted down and diamond used as a centre piece to my broach.
I went to Harriet Kelsall bespoke jewellers. Was introduced to Bethany who helped me, and designed an incredible gold broach. Absolute love it and so pleased with the helpfulness and friendly atmosphere of the shop. Super!

18 września 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We’re delighted that Bethany could help create a brooch you absolutely love from your solitaire ring. It means a lot to hear that you enjoyed the friendly atmosphere and support throughout the process. We truly appreciate your kind words and look forward to welcoming you back to Harriet Kelsall bespoke jewellers soon, best wishes from the whole team.

Oceniono na 5 z 5

The Best Customer Service

The stand-out quality for us in our several purchases from HK has been the excellent level of personal attention and service from all staff. They have been exceptionally efficient, knowledgeable and courteous, willing to go the extra mile in pursuit of customer satisfaction. Well done HK!

13 września 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your continued support and for taking the time to share such thoughtful feedback. We're truly grateful for your kind words about our team — delivering personal, knowledgeable, and attentive service is something we take great pride in. It’s always a pleasure to assist you, and we’re so glad to hear that your experiences with us have been consistently positive. We look forward to welcoming you back again soon, and until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

I worked with Alice who designed an…

I worked with Alice who designed an Engagement ring for me. From start to finish she was incredibly helpful and her designs far exceeded my expectations. The ring was created to an extremely high standard and my now Fiancé loves it. I'd 100% recommend Harriet Kelsall - the entire team is great.

1 lipca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We're delighted to hear that our team were able to bring your vision to life and that the ring was everything you hoped for — and more! It’s wonderful to know your fiancé loves it too. Congratulations on your engagement, and thank you again for choosing us. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

I absolutely love my new bespoke ring

I absolutely love my new bespoke ring. Nirupama took the time to really understand what I was looking for and offered her professional thoughts and ideas and brought it to life even better than I’d imagined. The ring is stunning and the craftsmanship fantastic. For a unique and meaningful piece of bespoke jewellery I would 100% recommend Nirupama and the team at Harriet Kelsall.

26 lipca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We're absolutely delighted to hear how much you love your new bespoke ring. Nirupama really enjoyed working with you to bring your vision to life, and it's wonderful to know the final piece exceeded your expectations. Your appreciation for the design and craftsmanship means a great deal to the whole team. Thank you again for your heartfelt recommendation – it was a pleasure creating something so special with you. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej