Harriet Kelsall Bespoke Jewellery Recenzje 

190
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Truly outstanding work

Truly outstanding work. My engagement ring was a bespoke design, and my wedding ring was crafted to sit perfectly alongside it. The result is stunning and even better than I imagined. I’ll definitely be returning for future bespoke designs.

9 kwietnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it was an absolute pleasure creating your bespoke engagement ring and designing the wedding ring to sit perfectly alongside it. We’re thrilled to hear the result exceeded your expectations — that’s always our goal. We appreciate your trust in us and look forward to welcoming you back for future bespoke designs. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

The most magical engagement ring

I’m incredibly picky when it comes to jewellery. I got engaged in December 2022 but couldn’t find the perfect ring, even after nearly three years of searching and visiting just about every jeweller in Hatton Garden.
I remembered Harriet Kelsall from when I used to work in St Albans and had always admired their creations, so I decided to pop in. After chatting with the Senior Designer, Beth, I discovered they offer custom designs. I talked through what I liked, showed her some rings I’d seen, and explained what I didn’t like about them. Beth then hand-drew a few designs she thought would suit me. They were all gorgeous, and all closer to my dream ring than anything I’d seen in person during all my searching.
At a follow-up appointment, I chose two favourite designs, and Beth created a beautiful amalgamation of both. It turned out to be the most stunning piece of jewellery I could ever have dreamed of. We approved the design there and then, and just a few weeks later, my ring was on my finger.
Now, almost three months later, I still find myself staring at it every single day. I love it so much and truly can’t imagine ever loving another piece of jewellery more. The way it catches the light and the intricacy of the design are just incredible.
A special shoutout to Beth, who not only designed this amazing ring but made the whole process smooth and enjoyable. Communication was always clear and timely, and we felt well looked after every time we came into the shop. I had some very specific criteria, and every single one was met and exceeded.
Thank you, HK, for making my dream engagement ring a reality.

6 grudnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means the world to us to know that your journey led you to a ring you love so deeply, especially after such a long and careful search. Working with you on your engagement ring was an absolute pleasure, and we’re thrilled that the final design exceeded your expectations. Thank you for trusting us with something so special, and for allowing us to be part of such an important moment in your story. We hope to see you both again in the future and send our very best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Excellent experience from start to…

Excellent experience from start to finish, Beth helped me arrange my thoughts and designed the perfect ring and giving useful options and advice for achieving it at different budgets

23 sierpnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words, reviews like this fill us with such pride, it is great to hear you enjoyed the experience here with us. We hope that you enjoy wearing your new bespoke ring and we hope to see you again one day. Until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Absolutely stunning new designs.

After years unworn in my jewellery box, I had three pieces remodelled and transformed into absolutely stunning new designs. The entire process — from the initial phone call through to design and final outcome — was fantastic. Deborah instinctively understood my style and my wish to re-use rather than waste, and ultimately created jewellery that feels elegant, will be worn with great pleasure, and passed on in the future.

26 stycznia 2026
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for this beautiful review. It was a pleasure working with you to reimagine your pieces, and we're so glad that the process, and final designs, felt as special as they were meant to be. Re-using and honouring existing jewellery is something we care deeply about, so it means a lot to hear that the results feel elegant, wearable, and future-worthy. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Beautiful hand made ring

I wanted to use a local jewellers to design and make a ring and I knew I had chosen the right people as soon as I walked into the studio. There were testimonials all over the wall and Holly G understood exactly what I wanted to do, which was to use my own scrap gold to make a ring to a very specific design. She was very knowledgeable regarding the use of mixed qualities of gold and she matched the template of the design exactly in her drawings. The processes and potential pitfalls of hand building scrap gold were explained in great detail and I was informed regularly of the goldsmith’s progress. The ring itself is exactly as I had imagined and so beautiful. The quality of service throughout was brilliant. Thank you all!

27 stycznia 2026
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re delighted you enjoyed the process and that the finished ring is exactly as you imagined. Our whole team will really appreciate your feedback. Thank you for trusting us with such a special piece and we hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Perfect wedding rings

A great experience; our designer, Holly, listened to what we were looking for and through clever questions and her jewellery manufacturing knowledge, helped us both achieve the perfect designs for wedding rings. The whole process was clearly explained and our rings were delivered on time and in bespoke wooden ring boxes.

12 kwietnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It's lovely to hear how much you enjoyed your time with us and that we created the perfect rings for you both. It is such a privilege to be a part of your story, so we thank you for choosing our team. Best wishes to you both for your future ahead and we hope to see you again one day, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke Engagement Ring

I came into Harriet Kelsall (St Albans) with a vague idea of what I wanted out of a bespoke engagement ring. Bethany was able to help me refine this idea and turn it into a reality. Her ideas and sketches provided the means to create something truly beautiful and unique.
To say I am pleased with the result would be a gross understatement; the ring is absoultely stunning and everything I had dreamt of.
I would not hesitate to recommend the St Albans branch to anyone.

30 października 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear how pleased you are with your engagement ring, and we’re truly honoured to have been part of such a special moment. Thank you again for your kind recommendation — it means a great deal to us. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Beautiful engagement ring experience

My boyfriend and I (now fiancé!) went together to the St Albans store to design our engagement ring. Bethany M was our designer and was completely wonderful. She worked with our inspiration ideas, which were based on my grandmother's ring, but came up with suggestions where we were unsure on certain features/design choices. Bethany explained all the ring lingo and production to us which was super appreciated. The ring was ready on time for our holiday and we had a 10/10 experience. We will be back for the wedding bands!

26 lipca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review and congratulations on your engagement. We’re thrilled to hear you had such a great experience at our St Albans studio and shop and that we were able to bring your inspiration to life. We look forward to welcoming you back for your wedding bands! Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Beautiful engagement ring

My partner and I worked with Alec to design her engagement ring. Alec guided us on the design with patience and expertise. His communication throughout the process, from designing the ring until the day I collected it was fantastic. We both absolutely love the ring and we’ll definitely be coming back to Alec for our wedding rings.

23 sierpnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your wonderful review. We’re so pleased to hear that we made the design process such a positive experience and that you both love the ring. We look forward to welcoming you back when it’s time to create your wedding rings. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Truly amazing.

The experience from start to finish was so amazing. Amy was so helpful and worked so hard to help me design the perfect ring. I couldn’t recommend them highly enough.

20 grudnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re delighted to hear you had such a great experience and that we helped you design the perfect ring. We truly appreciate the recommendation and hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

A beautiful bespoke designed eternity ring

Danique was very helpful in steering me in the design process for my wife’s eternity ring. She is clearly very knowledgeable and was able to turn my outline thoughts into a ring my wife loves. The ring was delivered on time. I would highly recommend HK to anyone looking for high quality bespoke jewellery.

16 grudnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to share such a lovely review. We’re delighted to hear that you enjoyed our design process and that we could bring your ideas to life in a ring your wife loves. Timely delivery and exceptional craftsmanship are very important to us, so your recommendation truly means a lot. Thank you for choosing us for such a special piece, we hope to see you again one day. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Talented creative team

Each step of the design process was a pleasure. Kirsty is a very talented designer and created a beautiful piece for me. It was it was so good to be involved from the beginning. I am so happy with my piece and the whole team created it beautifully. Thank you

15 grudnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review, your description of your time with us is so nice, we are so pleased that you enjoyed your experience with our team. We hope that your new bespoke jewellery brings you a lot of joy for years to come and we hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Amazing experience

Amazing experience! Alice and her team created a truly one of kind, bespoke engagement ring for my fiancee. The design process and communications were amazing from Alice and we were both thrilled with the final piece. I would recommend HK Jewellery to anyone looking for bespoke jewellery.

5 grudnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful words about your experience designing your bespoke jewellery with our Hertfordshire design team. We are so happy to know that you love your beautiful engagement ring and we hope that you both treasure it always. Congratulations to you and your fiancé, we look forward to seeing you together again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Exceptional artistic design & customer service for bespoke wedding ring

My fiancée and I popped in on a whim when passing, as we had discussed a bespoke wedding ring design, due to the shape and design of her engagement ring. From the moment we arrived, we were made to feel very welcome and offered refreshments whilst discussing ideas with our designer, Bethany. Bethany was wonderful from start to finish and her artist flair and attention to detail shone through. She produced an absolutely beautiful bespoke wedding ring design there and then from scratch, incorporating every element from the initial design discussion. My fiancée was absolutely blown away as it was even better than she could have imagined. I was taken through options for my ring, and tried various different styles. After we both had our ring sizes confirmed and discussed materials, we decided to commission the designs and paid a 50% deposit. At no point prior to this were we pressured into a sale or made to feel uncomfortable. Once the rings were made, we also had them engraved with our wedding date. They manufacturing process took just under two months from initial design to being ready to collect. We are extremely happy with the result and can’t wait to wear them on our wedding day. I wouldn’t hesitate to recommend H K Bespoke jewellery to anyone thinking about a custom piece of jewellery, especially the St Albans branch, with Betty as your designer as our experience was second to none.

30 maja 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re absolutely delighted that you and your fiancée chose to visit us and that your spontaneous visit turned into such a memorable experience. We’re honoured that you entrusted us with creating such meaningful pieces, and we’re so pleased you love the finished rings. Knowing you can’t wait to wear them on your wedding day truly means the world to us. Thank you again for your recommendation and for choosing us to be a part of your story. We wish you both the most magical wedding day and a lifetime of happiness together, best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Great service. Really happy with the ring

Great service and really happy with the way the ring turned out. They really helped with the designing of the ring. Really knowledgeable as I didn’t have a design in mind. Definitely should use these guys if you’re looking for a ring that’s not off the rack

11 lipca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review, we're delighted to hear you’re happy with your new bespoke ring. It was a pleasure helping you bring the design to life, especially starting from a blank slate. We really appreciate your kind words about the service and expertise you received and we thank you for recommending us—if you ever need anything in the future, we’re always here to help. Best wishes until we meet again, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

A very personal experience

A very personal experience. Warm and friendly without a hint of pretentiousness and the end result for me is a beautiful piece of jewellery with very precious memories incorporated.

26 listopada 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words. It means a great deal to know that your experience felt personal and welcoming, and we're truly honoured to have created a piece that holds such special memories for you. We're delighted that the final jewellery turned out beautifully, and we're so grateful that you chose me to be part of that meaningful journey. We look forward to seeing you again in the future and send you our best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Amazing from start to finish.

Fantastic customer service. Danique was wonderful throughout the process, and kept me updated with the entire design, from the CAD stage to the final product. The engagement ring itself is phenomenal!

22 listopada 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review about your time with us. We are delighted to know how much you loved your experience, not to mention the final product, it means so much to us. We wish you many congratulations and send you both our best wishes for your future adventure together, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Outstanding and beautiful bespoke jewellery from HK

Amy designed 2 beautiful pieces of jewellery which were made by the outstanding workshop at HK for our daughter's graduations.

23 listopada 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your 5 star review, it means so much to our whole team. We are really proud that we have made you something that you all love and enjoy, it was a privilege and know that you will treasure them always. We hope to see you again and send our best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

When we met with Nirupama she was very…

When we met with Nirupama she was very friendly and made us feel welcome. When we explained what we would like for my ring she was very enthusiastic about it. After explaining my little idea for the ring within a short time she had come up with a beautiful design.
When the ring arrived it was better than expected. A big thankyou to all the skilled experts who were involved with my ring.
Once again a big thanks to Nirupama for bringing my little idea to life xx

15 maja 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review, our team will be so pleased to hear your kind words. We are delighted that we could create you the perfect ring and we hope that it makes you smile always. We send you our best wishes and hope to see you again in the future, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Highly recommended!

I worked with designer Alice at Harriet Kelsall Bespoke Jewellery and couldn’t have been happier with both the process and the outcome. Alice met with me online and in person, and was wonderfully communicative throughout — she really took the time to unpack my ideas, adapt them as new thoughts emerged, and guide me through every step with patience and creativity.

We created an incredibly personal bespoke engagement ring, integrating gold and a diamond from my mother’s engagement ring with new stones added — so the piece holds deep sentimental meaning. I was a little nervous to see it in real life, but the moment I did, I couldn’t have been more delighted. And most importantly, my partner absolutely loves it.

I couldn’t recommend Harriet Kelsall — and especially Alice — more highly for anyone looking to design something truly unique, personal, and beautifully crafted.

1 sierpnia 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re absolutely delighted to hear how much you enjoyed the bespoke design experience and that your engagement ring holds such special meaning for you both. It was a real pleasure for Alice and the team to help bring your ideas to life — combining your mother’s gold and diamond with new stones made this a truly unique and sentimental piece. We’re so happy to know that you and your partner love the finished ring, and we really appreciate your kind recommendation. Wishing you both every happiness for the future and we hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej