Harriet Kelsall Bespoke Jewellery Recenzje 

190
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,9

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

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Oceniono na 5 z 5

I visited Harriet Kelsall recently for…a redesign

I visited Harriet Kelsall recently for a re sizing on one ring and rework design of another. The studio is bright and airy and a very different experience to the High Street. You don't feel rushed in browsing or choosing designs/stones, they take their time to make sure you are completely happy going forward. Thank you Alice for looking after us!

10 lutego 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind review, we’re delighted to hear that you had such a positive experience, and so pleased to know that you felt welcomed and supported while deciding on the final design. It’s wonderful to hear that you’re happy with how your rings turned out and that they look fabulous. Thank you for your recommendation, and we look forward to welcoming you back again in the future. Best wishes from all of our team at HK Bespoke.

Oceniono na 5 z 5

A massive thank you to Alice

A massive thank you to Alice, Ryan and Finn for creating an amazing engagement ring! I had some pretty wild ideas but this team did an incredible job turning them into something amazing. I'm honestly blown away by the finished product. I highly recommend their services!

3 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review, we’re thrilled to hear how happy you are with your engagement ring. It was a real pleasure working with you to bring your ideas to life, and we’re so glad the finished piece exceeded your expectations. Congratulations on your engagement, and thank you for recommending us – it truly means a lot to us all. Best wishes from our whole team at HK Bespoke.

Oceniono na 5 z 5

I am delighted with the beautiful ring…

I am delighted with the beautiful ring designed by Alice at Harriet Kelsall Bespoke Jewellery. Created using my own gold and gemstones from inherited jewellery no longer fit for purpose, it is a bombe-style ring engraved with oak leaves and acorns inspired by the premise of my new romantasy book Healing Fire. Alice listened to my idea and interpreted it in a stunning and personal design I love.

12 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review, we’re absolutely delighted to hear how happy you are with your ring. Creating pieces that carry personal stories like this is exactly what bespoke jewellery is all about. We hope you enjoy your beautiful bespoke jewellery for many years to come, and thank you again for trusting us with such a meaningful project. Best wishes from the whole team at HK Bespoke.

Oceniono na 5 z 5

Great experience from start to finish!

The whole experience - from the first consultation to the design of our ring, was such a positive one. Emily brought the ring I imagined to life, and I couldn’t be happier with the results. It’s a unique, one of a kind design that I know I won’t see on anyone else! Thank you to Emily and the whole team for being so lovely & friendly throughout, also welcoming our four legged dog daughter and our two legged human daughter at the studio :)

1 września 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It truly means the world to us. It was such a pleasure working with you to bring your vision to life, and we’re so happy to hear how much you love your ring. We also loved meeting your two-legged and four-legged daughters – they’re welcome back at the studio anytime. Thank you again for trusting us with something so special and we hope to see you again in the future. Best wishes from us all at HK Bespoke.

Oceniono na 5 z 5

My dream jewellery.

I was made to feel very welcome by Alice, and her expertise in jewellery design helped me remodel my heirloom jewellery into two ring's that I had always dreamed of. The customer service was excellent and I was kept up to date of the progress of the work all of which was delivered on time and as promised. I absolutely adore these pieces which not only look amazing but have great sentimental value as well. A massive thanks from me for making my dream come true.

11 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was an absolute pleasure working with you to remodel your heirloom jewellery into the rings you had always dreamed of and we're so glad you felt welcomed and looked after throughout the process. Thank you for trusting us with something so meaningful, and for taking the time to share your experience, it truly means a lot. Best wishes from us all at HK Bespoke.

Oceniono na 5 z 5

Bespoke engagement ring - thank you Abi!

I approached Harriet Kelsall in Cambridge for a bespoke engagement ring. I went in to look at the examples in the store, where I could see a wide range of stones and styles. The staff were very helpful and showed me a range of items, and they also showed me additional items they did not keep on the shop floor. I then made an appointment for the following week for a consultation with Abi to design a ring. Abi was extremely patient and presented many different ideas based on what I wanted. She also sketched all of these ideas in front of me and presented different options to cover a range of budgets. She then let me go away to think about the different ideas. I appreciated that the team were not pushy nor did they contact me frequently to push for the sale, which other jewellers did. After a few a weeks I got back in touch to request to see some specific stones and Abi showed me a range of stones, and again she presented different options in terms of style and budget. I did make the final decision and the ring was ready in around 2 months. The ring was better than I imagined and my partner was over the moon with it! I did get the size wrong, so we got the ring resized free of charge and it was ready in less than 2 weeks. I am grateful to Abi and the team for all of their help and would recommend the team for anyone looking for bespoke jewellery. Thank you!

3 grudnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind review. We’re delighted to hear that you had a great experience designing your bespoke ring and that your partner loved the final piece. It was a pleasure helping you through the process, and we’re glad we could assist quickly with the resize as well. Thank you for trusting us with such a special purchase and for recommending our team. Best wishes from the whole team at HK Bespoke.

Oceniono na 5 z 5

We approached Harriet Kelsall to redesign an engagement ring

We approached Harriet Kelsall to redesign my engagement/eternity ring into one and to re-size my husbands wedding ring with the gold from the original and old one (which he had lost and then re found few years later - long story). We met Niru and she has been amazing in terms of the design and keeping us in the loop. The goldsmiths (Maisie and Rachel) did a fantastic job and we are delighted with the end results which we picked up today. Thank you - the re-design was long over due but in time for our 30th wedding anniversary later this year!

7 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your lovely review. It was a pleasure helping redesign your rings and being part of such a meaningful project ahead of your 30th wedding anniversary. We’re delighted to hear you’re happy with the final results, and we’ll be sure to pass your kind words on to our goldsmiths. Wishing you both a wonderful anniversary celebration and sending our best wishes from us all at HK Bespoke.

Oceniono na 5 z 5

Absolutely amazing experience

Absolutely amazing ring by their designers, talked to me about the design the whole way through. Their vare package explains who everyone was that was involved and it really added a story behind the ring.

My (now) fiancé is over the moon with the ring!

3 grudnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you very much for your lovely review, we are so pleased that you both love the ring and we are delighted to know that you enjoyed your time with us. Our whole team are honoured to have created your ring for you and it was a pleasure to have been a part of this important milestone with you both. Congratulations and best wishes to your future ahead, from us all at HK Bespoke.

Oceniono na 5 z 5

Perfect Engagement Ring

I had a fantastic experience working with Alice H to design an engagement ring. Alice and her colleagues were responsive and supportive throughout the process, and were able to take my our ideas and make a beautiful ring which exactly matches what my fiancée and I were looking for. Thank you very much!

18 grudnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you very much for giving our team five stars! We are so pleased to hear that you both love your new bespoke engagement ring and we are delighted that we could meet and exceed your expectations. Our team love being part of people's story and we are so grateful that you trusted us to create such a special piece for you both. Congratulations on your engagement and we hope to see you again one day. Until then, we send our very best wishes from the whole team at HK Bespoke.

Oceniono na 5 z 5

Design was great / handled with sensitivity

Kirsty and the team were great at developing our thoughts and requirements and sensitive to the situation.
the actual designs worked really well.

24 lutego 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your five star review, it is lovely to hear how much you love your new bespoke piece of jewellery and how you enjoyed your time with our team. We hope that we can help you create piece again in the future and send you our best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Redesigned ring

Approached Harriet Kelsall Bespoke Jewellery with regard to my wedding engagement and eternity ring being redesigned. Met lovely Alice and we discussed what type of designs I liked. She then draw a design which was perfect. Alice kept me informed via email on the progress of the ring. The result is a beautiful, unique ring and I have had many compliments. The whole experience was professional and very enjoyable. Thanks again Alice.

3 listopada 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, we are so pleased that you had such an enjoyable time with our team, designing your beautiful rings. We hope that you treasure them always and we hope to see you in our studios and shops again one day. Until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Great experience front to back

Great experience front to back! Lovely team and very happy with the ring! Thank you Abi!

10 września 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your five star review, we are delighted to know that you enjoyed you time with us and that you love your new bespoke ring. We are very grateful that you have taken the time to write this, we really appreciate it. We hope to see you again one day and send you our best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

White Gold ArtDeco Pendant with Sapphire & Diamond inset

We bought a 1.25ct oval cut sapphire and a 0.05 carat diamond to be made up into an art deco pendant. Bethany Moffatt was very helpful in helping getting to a design we were happy with. Then they sent us a CAD drawing to check. They took on board our comments and we were very happy with the result.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your five star review. We’re so pleased you’re happy with your sapphire and diamond Art Deco pendant. It was a pleasure working with you to refine the design and ensure everything was just right. We hope you enjoy wearing it for many years to come and we hope to see you again one day, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke ring

Bespoke ring - very pleases

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your five star review. We are really pleased to know that you love your bespoke jewellery and we hope that we can help you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Unique bespoke design experience

My wife couldn’t be happier with her experience at HK Jewellers. They created a beautiful push present ring to sit alongside her engagement and wedding rings, forming the perfect trio in 2021. We recently returned for a bespoke eternity family ring as her fourth ring, and once again they exceeded all expectations from consultation to designing to making it a reality.

A special thank you to designer Bethany who was so attentive and truly understood the sentimental value behind my wife’s idea. The craftsmanship by Susan is outstanding and the ring fits seamlessly with the existing ring set.
Thank you for creating something that will be treasure forever! Highly recommend! 💍✨

21 lutego 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. It was a true pleasure creating both the push present ring and the bespoke eternity family ring for your wife. We’re delighted to hear how beautifully they sit together and that the final piece captured the sentimental vision so perfectly. Your kind words about our designer and craftsmanship mean a great deal to us. Thank you for your trust and recommendation, we hope to see you again one day and send our best wishes until then, from all of us at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Exceptional experience with Emily.

Had an exceptional experience at Harriet Kelsall. I had been searching for the perfect ring for many months, and nothing was up to scratch. I sat down with Emily, and she understood exactly what I was looking for. I also really appreciated the hand sketches. The ring was produced ahead of expectations, and we are both extremely happy with the finished outcome. I would highly recommend Emily to anyone looking for a bespoke engagement ring!

20 lutego 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re delighted to hear that Emily was able to bring your vision to life and that the design process — especially the hand sketches — made the experience even more special. It means so much to know the finished ring exceeded your expectations. Congratulations to you both, and thank you for your recommendation — we truly appreciate it. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Redesigned ring

My Sri Lankan sapphire ring broke, so I collaborated with Danique on a new, unique design. Working with her was excellent, and I'm very pleased with the outcome.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

It was a pleasure working with you to create a new, unique design for your Sri Lankan sapphire ring. We're so glad we could transform an unfortunate situation into something special and meaningful. Your trust in the process means a lot, and I’m thrilled to hear you’re pleased with the outcome. We hope you enjoy wearing your new piece for many years to come and we hope to see you again one day. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Working with Alice Hobbs on the design…

Working with Alice Hobbs on the design of my ring was such a special experience. Alice listened to everything I said, took it all on board, and designed such a beautiful and unique piece for me that held personal significance. Nothing was rushed and I had the opportunity to look at a number of rings held in store and a selection of gemstones to finalise exactly what it was I wanted. Thank you for a wonderful and memorable experience!

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your beautiful words. It truly means the world to us that designing your ring felt like such a special and memorable experience. Creating a piece that holds personal significance is always our goal, and we’re so glad you felt heard and supported throughout the entire process. We hope you treasure your ring for many years to come — thank you again for trusting us to be part of something so meaningful. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

A joy to work with!

If I was ever anxious about getting the design of our engagement ring right, the team at HK made the experience so enjoyable and brought the finished piece perfectly into being.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words. We’re delighted we could make the process enjoyable and bring your vision to life. It was an honour to be part of such a special moment. Enjoy, and we hope to see you again one day. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

The best compliment is to be a return…

The best compliment is to be a return customer. It was my pleasure to recommission Abi at Harriet Kelsall Bespoke Jewellery to design for me a pendant using my grandfather's stone from a pocket watch weight. It has become a sentimental piece of jewelry for me. Abi is a creative jewelry designer and the goldsmiths and jewellers at Harriet Kelsall are of the highest professional standard. Highly recommended.

24 października 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for such a meaningful review. It was truly a pleasure creating a pendant using your grandfather’s stone and helping transform it into a sentimental piece to be treasured. We’re so glad you enjoyed the process and appreciate your kind words about our designers and goldsmiths — they’ll mean a lot to the whole team. Thank you for the recommendation and we hope to see you again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

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