Harriet Kelsall Bespoke Jewellery Recenzje 

190
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

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Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


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4,9

Doskonała

Wynik TrustScore: 5 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

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Oceniono na 5 z 5

Love my new wedding ring!

We visited Harriet Kelsall in Cambridge and met with Amy about turning an old heirloom ring (consisting of diamonds and rubies) into two new bespoke pieces - a wedding band for myself and a necklace for my mum. Amy listened to our ideas and worked her magic. She carefully designed each piece for us, ensuring we both loved the finished results. We are both so so pleased with our pieces and love that we reused some of the family stones and gold to create our new jewellery, making them even more sentimental. Thank you!

4 kwietnia 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to leave such a lovely review. We're delighted to hear how pleased you and your mum are with your bespoke pieces. Transforming treasured heirloom jewellery into meaningful new designs is always a special process, and we're so glad we were able to bring your ideas to life while preserving the sentimental value of the original ring. We look forward to seeing you again in the future and send our best wishes until then, from all of us at HK Bespoke.

Oceniono na 5 z 5

Amazing jewellers

Friendly, experienced designers who advised and helped me design my bespoke engagement and wedding ring.
The whole experience was amazing and a beautiful start to our journey to our wedding

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was an absolute pleasure to be part of such a special chapter in your journey. We're delighted that you enjoyed the design process and that we could help bring your bespoke engagement and wedding rings to life. We wish you both a lifetime of happiness together and thank you for choosing us to create such meaningful pieces. Best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

A Wonderful Experience

We commissioned a bespoke ring for my wife incorporating our children's birthstones, and the experience from start to finish was genuinely wonderful.

Kirsty was the perfect design partner. Rather than presenting us with a finished concept and asking if we liked it, the whole process felt collaborative - she opened up possibilities (different stone settings, design approaches, combinations we hadn't considered) while always giving us the space to shape it ourselves. The result felt truly ours, which was exactly what we wanted.

Both Kirsty and Holly were attentive throughout, communicated clearly on timelines and next steps, and kept us involved at every stage. Budget was also handled sensitively and transparently, which I really appreciated given the ring was a present.

The end result was exactly what we were hoping for and more! We couldn't recommend Harriet Kelsall highly enough. Thank you Kirsty, Holly, and the whole team!

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your lovely review. We're so pleased that you enjoyed the collaborative design process that helped bring your vision to life. Creating such a meaningful piece was our pleasure, and we're delighted that the finished ring was everything you hoped for and more. Thank you for choosing our team to be a part of such a special moment for you both and we hope to see you again in the future. Best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

A Truly Memorable Experience

I was super nervous when I entered Harriet Kelsall to design an engagement ring for my partner. I was put at ease immediately by Alec, and taken through each of the different options available to me. I had quite strict timeframes to work within to which Alec was extremely understanding of.

I was incredibly impressed by the personable and professional service of Alec, who took the time to draw numerous designs (by hand!!) to help me truly visualise what the ring would look like. This really helped me to design a ring that I knew my partner (fiancee now!) would love and appreciate. Alec was also extremely kind throughout the time we designed the ring, and was really patient with me. I am beyond grateful for the service I received.

In addition to this, the team at HK were more than accommodating when it came to resizing. It was arranged extremely efficiently and it was ready to be picked up within days.

Thank you Alec and team for your amazing work!!

13 grudnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your lovely review. We're so pleased that we were able to put you at ease and guide you through the design process, especially with your tight timeframe. It's wonderful to hear that the hand-drawn sketches helped bring your vision to life and create a ring your fiancée loves. We're also delighted that the resizing process was smooth and efficient. Thank you for trusting us with such an important milestone, and we wish you both every happiness for the future. Best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

I had a beautiful green diamond ring…

I had a beautiful green diamond ring designed by Kirsty who was very responsive to my evolving ideas. I'm really pleased with the final piece and have had loads of compliments already about the new sparkler on my finger!

1 maja 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your beautiful bespoke ring and that the design process felt supportive and responsive throughout. We'd also like to thank you for trusting us to create such a special piece, and we hope you enjoy wearing it for many years to come. Best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

Clear communication

Clear communication, able to meet online and in person to discuss specifics of design. Having never gone through the process before, design options and timelines were explained very clearly. Non-judgemental throughout, allowing me to lead discussions, but also drawing attention to certain points as needed.
Beautiful ring at the end, very well crafted, and much loved by my now fiance

15 maja 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your thoughtful review. We’re so pleased to hear that you felt supported and well informed throughout the design process, especially as it was your first time creating a bespoke ring. We’re delighted that the finished piece was everything you hoped for and that it’s so loved by your fiancée. Congratulations to you both, and thank you again for choosing us for such a special occasion. Best wishes from our whole team at HK Bespoke.

Oceniono na 5 z 5

We’ve had a really fantastic experience…

We’ve had a really fantastic experience with Harriet Kelsall and I’d highly recommend them to everyone. I had spent a long time looking for the perfect engagement ring but couldn’t find the right thing, as someone who doesn’t wear much jewellery I felt a bit out of my depth but HK were really friendly and helped me to understand all of the different options. I brought a few basic ideas to them and our designer Georgia helped turn them into something that felt really personal and special. I wanted my fiancée to be a part of the design process but also wanted the proposal to be a surprise so they put together a really nice presentation box with beautiful sketches that I used to ask the question. It worked brilliantly, my fiancée loved it and also really enjoyed the process of finalising the design. We now have a piece of jewellery that’s completely unique and really beautiful. I couldn’t imagine a better outcome. We went back to get our wedding rings as well and had an equally great experience. I was a bit worried that going bespoke would end up being very expensive but it ended up being pretty good value, especially considering how happy we are with the end results, and throughout the process HK Jewellery were really transparent with costs so nothing came as a surprise. They were also really good at communicating with us the whole time, with regular emails to let us know what was happening. Excellent all round really!

14 maja 2026
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for such a thoughtful review. It was an absolute pleasure being part of such an important journey with you both. We’re really that we were able to help bring your ideas to life and create something that felt personal and meaningful, while still keeping the proposal a surprise. Hearing that the presentation box and sketches made the moment even more special really means a lot to us. Thank you again for trusting us with both your engagement and wedding rings. Wishing you both a lifetime of happiness together and until we meet again, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

An experience to remember.

We were really pleased with the beautiful rings made to our specifications and design ideas from wedding rings belonging to our mother, grandmother and great grandmother. We appreciated the service from Abi and Guoste, keeping us in touch with progress on the rings. They were very good at interpreting our ideas into the designs to give us an individual design each which also conveys the family history and heritage behind the original rings.

2 maja 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for such a thoughtful review. It was truly an honour to work with you on something so meaningful and personal. Being able to transform your family’s rings into new designs that carry their history and heritage forward is incredibly special to us. We’re so pleased you felt supported throughout the process and that each piece reflects your individual story. Wishing you many years of happiness wearing them and we look forward to seeing you again one day. Best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

Collaborative, beautiful work

Was great to be so involved in the creative process, Alec was very receptive to our suggestions and clearly takes pride in his work. A really beautiful end result!

9 sierpnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it was an absolute pleasure working with you and being part of the creative process together. We're so glad you’re happy with how everything turned out and we hope to see you again in the future. Best wishes from our whole team at HK Bespoke.

Oceniono na 5 z 5

Great Experience

Danique at Harriet Kensal was thoughtful, attentive and creative. We had a wonderful experience working with her and I could not recommend her more!

30 lipca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re thrilled to hear you had such a wonderful experience working with our team, we're so pleased to know that your appointment had a thoughtful, attentive, and creative approach to it and that it made a difference to your expectations. Your recommendation truly means a lot to us, and it was a pleasure being part of your journey. Best wishes from all of our team at HK Bespoke.

Oceniono na 5 z 5

Wedding Rings from paper to reality

Amy listened to our ideas and converted them into magnificent engagement and wedding rings. We would recommend Harriet Kelsall and Amy to anyone looking for special, bespoke rings. Both the engagement and wedding rings captured the Celtic weave, a nod to our Irish roots

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It was a real pleasure working with you both to bring your ideas to life, and we’re delighted that the engagement and wedding rings captured the Celtic weave and reflected your Irish roots so beautifully. Wishing you both a lifetime of happiness together, and sending best wishes from our whole team at HK Bespoke.

Oceniono na 5 z 5

Lovely experience and a great ring

I had a great experience meeting with Beth to design my wedding ring at the St Albans branch. I had been nervous about going bespoke because I had a budget of around £2k which felt quite small, but going to HK was great. We discussed my ideas and options that stayed with if my budget while managing to incorporate my choices of gold, coloured diamonds and engraving to create something really beautiful, unique and telling a story about my heritage and my tastes that I’m so happy with. If you’re planning to wear a piece of jewellery for the rest of your life then I’d recommend coming to Harriet Kelsall Bespoke Jewellery. The appointment there was relaxed, realistic and didn’t push me beyond my budget and I came away knowing I had a great ring that included everything I wanted

4 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind and thoughtful review. It was an absolute pleasure working with you to design such a meaningful piece, and we’re so glad you felt comfortable and supported throughout the process. We truly appreciate your recommendation and trust in us for such an important piece of jewellery. Wishing you many years of joy wearing your ring, and sending you best wishes from us all at HK Bespoke.

Oceniono na 5 z 5

High quality jewellers who go the extra mile.

I visited this jewellers with the intention of designing my own ring.
What a fabulous place, so helpful, patient and understanding. Abigail went to great lengths to draw up my perfect ring.
Abi kept in regular contact with me and the day I collected the ring I was overcome by how beautiful it was as well as the quality of the finished article. Abi made the whole thing a personal and memorable experience.

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re absolutely delighted to hear about your experience designing your ring with us. It means a lot that you found the process helpful, personal, and enjoyable and we’re so pleased that your ring exceeded your expectations and that the whole journey felt special and memorable. Thank you for trusting us with something so meaningful, we look forward to welcoming you back in the future. Best wishes from the whole team at HK Bespoke.

Oceniono na 5 z 5

Unique and personal service

We got both engagement and wedding rings from HK and both were absolutely perfect, exactly what we had asked for. The team really do their best to look after you and provide a really unique and personal service, sitting down with you to help you design how you want your jewellery to look. The only place I’d go now for any future jewellery needs!

31 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was truly a pleasure being part of such a special journey with you, from your engagement ring through to your wedding rings. We’re delighted to hear everything turned out exactly as you envisioned. We really appreciate your trust in us and look forward to helping you with any future jewellery needs. Until we see you again, best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

I am so happy with my bespoke piece…

I am so happy with my bespoke piece designed by Alice from Harriet Kelsall. Alice was so kind and considerate throughout the whole process - she designed a beautiful ring with such care. I inherited some existing jewels that I wanted to create into a new piece and Alice took the brief and created something that I absolutely adore! Would recommend to anyone who is looking to create something unique and wants existing pieces treated with care.

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It truly means a lot to us that you trusted us with your inherited pieces. We understand how they hold so much sentimental value, it was an honour to help transform them into something new for you. Thank you again for your recommendation, we hope you enjoy wearing your beautiful piece for many years to come. Best wishes from our whole team at HK Bespoke.

Oceniono na 5 z 5

My mother sadly passed away last year…

My mother sadly passed away last year so i decided to have her wedding and engagement rings remade into necklaces for myself, sister and daughters. Alec was brilliant, he took on board my ideas and made some beautiful necklaces that we will always treasure. I cannot recommend him highly enough.

6 października 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was a privilege to help transform your mother’s rings into pieces that you and your family can wear and treasure every day. Knowing they carry such special memories makes what I do incredibly rewarding. Wishing you and your family all the very best, and thank you again for your recommendation, from all of us at HK Bespoke.

Oceniono na 5 z 5

Bespoke Wedding Bands

My fiancé and I had the most incredible experience with Deborah at Harriet Kelsall – Primrose Hill. We were looking for wedding rings and Deborah went above and beyond to deliver us the perfect wedding bands. Deborah explained everything to us so clearly, guided us with everything including budget/time expectations and designed such beautiful rings for us both. The communication and level of service were fantastic, and we felt in safe hands the whole way through. Dani was also so helpful. We are so pleased with both the rings. The whole team are so kind and helpful - it is such a lovely shop and a stress-free experience. I am already looking for an excuse to go back in – thank you again Deborah and the Team! I would highly recommend to anyone looking for engagement/wedding rings or bespoke jewellery. Olivia and Mike x

27 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review, it truly means a lot to us. It was such a pleasure working with you both to create your wedding rings, and we're so glad you felt supported and well guided throughout the process. We're delighted that you love your rings, it was an honour to design something so special for you both. Wishing you both all the very best for your wedding and beyond, from the whole team at HK Bespoke.

Oceniono na 5 z 5

Designing a stunning bespoke signet ring

Thank you so much to the talented Designer Dalia and Goldsmith Natarcia. It was such a pleasure to go through the process of designing a signet ring repurposing my late dad's wedding ring. A beautiful tribute to my dad and keepsake that I will treasure always.

13 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was truly an honour to be part of such a meaningful project. Creating a piece that carries your dad’s memory is incredibly special, and we're so glad it will be treasured for years to come. Sending you best wishes, until we meet again, from the whole team at HK Bespoke.

Oceniono na 5 z 5

Perfect art deco bespoke ring

Kirsty did an outstanding job of turning my ideas and my pieces into the most beautiful bespoke ring. Her design is perfect and she was great at keeping me updated throughout the project. Thank you!

28 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your lovely feedback. It was a pleasure to guide you through the process and bring your vision together into a bespoke design. We're so pleased you’re happy with the result and we hope it brings a smile to your face, always. Best wishes from all of us at HK Bespoke.

Oceniono na 5 z 5

The Perfect ring.

I recently purchased an engagement ring from Harriet Kelsall, and I honestly couldn’t have asked for a better experience.

From the very beginning, the team made me feel completely at ease—there was no pressure at all, just genuine care and attention. A special thank you to Holly, who designed the ring. She was incredible throughout the whole process, really taking the time to understand what I was looking for and turning that into something even better than I had imagined.

Holly’s attention to detail and creativity truly show in the final piece. The ring is absolutely stunning and feels so personal, which made the whole experience even more meaningful.

What stood out most was how smooth and enjoyable everything felt. Buying an engagement ring can be quite overwhelming, but they made it feel special and memorable in the best way.

I would highly recommend Harriet Kelsall to anyone looking for a bespoke piece and a genuinely thoughtful experience.

17 marca 2026
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it truly means a lot to us. We’re delighted to hear that your experience felt relaxed, enjoyable, and special from start to finish, as that’s exactly what we aim for. Creating something so personal and meaningful is always an honour, and we’re grateful you chose us to be part of such an important moment. Wishing you both all the happiness in the world, and thank you again for your recommendation. Best wishes from the whole team at HK Bespoke.

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