Hispek Electronics Recenzje 

702
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Searched internet for best price, Hispek had it, delivery was slower than expected but I guess this is down to RM as well

Oceniono na 5 z 5

Ordered BOSE headphones from Hispek - great price which nobody else could get near to. Had a request to call them about 20mins are ordering to confirm why I wanted the item send to an address which wa... Zobacz więcej

Oceniono na 1 z 5

Told because credit card registered at different address than delivery address that would have to get authorization code from bank before could be delivered. Too much hassle. Ordered from Amazon inste... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I ordered some Bose headphones, ordered on the Tuesday, delivered on Thursday - 5 stars for delivery. Unfortunately they were faulty so contacted hi spek who organised a a collection within 48 hours.... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

702 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(702)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

My worst online purchasing experience ever

I placed an order which was accepted, order raised, price, product detailed. Payment details given, television was in stock, I felt sure all was ok.
No problem I thought, it was a good price, I had studied the promotional video of the company, they seemed genuine.
Only trouble is they didn't come up with the goods.
They obviously hadn't got stocks, couldn't get any more and let their customers down
Oh, they texted me 3 days after the order was placed, asking me to contact them.
They needed to check with me because my delivery address was different.Meanwhile the Samsung televisions had all been sold.
Why didn't they text me before this happened. I believe someone else reported the same experience on their negative review.

8 maja 2013
Opinia niezależna
Logo Hispek Electronics

Odpowiedź od Hispek Electronics

Dear Ms Woodcock,

Please accept our sincere apologies you have had cause to post a poor review. Your comments have been duly noted.

We have looked into your complaint and can see the order was placed over the bank holiday at approximately 20.25 on 04/05/13. The following day we attempted to contact you regarding your order but unfortunately there was not response from either number we had for you.

As the name and delivery address differed the payment was blocked by the clearance bank and for security we are required to verify the details with you. The next working day we contacted you, however unfortunately the stock was allocated to orders that had processed successfully and the product is no longer available.

We understand a member of the team recommended an alternative, however it was not suitable for your requirements.

We are sorry to loose a valuable customer.

Regards

hispek.com team

Oceniono na 5 z 5

Perfect transaction - Probably the best ever!!!

Amazing service.
Considering how late in the day (23:30 Tues) my order was made, the service was exceptional.
I was contacted by 09:30 the next day to confirm my order details, as I was getting the item delivered to my work for convenience.
Then I received the item pre 10am on Thursday, so basically next day delivery, although I was expecting 5-7 days as quoted when I ordered, and this was free for my Bose item.
Brilliant........would not hesitate to use HiSpek again for future purchases.

2 maja 2013
Opinia niezależna
Oceniono na 5 z 5

Faulty Product. Good Customer Service so far.

Ordered BOSE headphones from Hispek - great price which nobody else could get near to. Had a request to call them about 20mins are ordering to confirm why I wanted the item send to an address which was different from my billing address, good security. Item was dispatched next working day via courier. Received next day. Unfortunately product faulty, customer service great so far, have arranged courier to collect tomorrow and will test and send out another once fault confirmed. Hopefully will go without a hitch, watch this space!

30 kwietnia 2013
Opinia niezależna
Oceniono na 5 z 5

Five star service

I bought my Bose Sounddeck 2 on Friday and it arrived Monday!
Absolutely thrilled with the product and the price. Couldn't fault at all.

29 kwietnia 2013
Opinia niezależna
Oceniono na 5 z 5

You can't have high quality AND low price... at Hi-Spek you can!

I ordered from Hi-Spek due to their highly competitive prices and excellent star ratings from previous customers - and here I am, as an new customer leaving a 5 star rating of my own!

The order process was quick and easy, as was the delivery. Tracking the order was smooth, and I received my item well in advance of the initial estimated delivery date.

I am extremely happy with my order from start to finish, and would recommend Hi-Spek to anyone. I look forward to placing my next order with you!

25 kwietnia 2013
Opinia niezależna
Oceniono na 5 z 5

Great prices, great service.

They kept all promises, delivered within the timescale, the price was the best I could find anywhere and they had a person to deal with regarding delivery. Some companies selling on the internet are faceless. You worry how you will communicate
if anything was wrong. Not with Hi-Speck, the best of both worlds. They seem to have got the mix right. Would deal with them again and would recommend them to others.
Great prices, great service.

19 kwietnia 2013
Opinia niezależna
Oceniono na 4 z 5

Excellent service, very straight forward.

Washing machine ordered on line over the weekend, delievery confirmed for Tuesday, arrived by 09.00. Fantastic service when you've been without a washing machine for a fortnight.

The only improvement that could be made, is for the (comparatively pricey) recycle of our defunct machine at £20 to include taking the new machine out of its packaging and clearing it away and then this is on a par with self-styled service kings, John Lewis.

28 marca 2013
Opinia niezależna
Oceniono na 5 z 5

Excellent service throughout

Great customer service. I was kept informed on status of order throughout, from order placement to despatch via email.

Can't fault the service at all. Order arrived next day as promised.

21 marca 2013
Opinia niezależna
Oceniono na 5 z 5

Batter than the adverage

Spot on service, delivered within 24 hours. Costomer service lady was very pleasant and helpful which makes all the difference. Full marks for an all round great job.

14 marca 2013
Opinia niezależna
Oceniono na 5 z 5

Good service and a great price from Hispek.

I ordered a Marantz M-CR 603 CD receiver from Hispek, I was attracted by the very keen pricing and the fact that Hispek are a Marantz authorised retailer, as verified on the Marantz website. I received an email the following day notifying me of despatch, with a delivery date of the following Tuesday. On the Tuesday I received the item from their couriers, APC, checked that the box looked undamaged and accepted the item. I have now installed the item and it is working normally. I have no complaints about the service received from Hispek, my only observation is that I didn't receive a consignment no. to allow me to check progress on the courier's website, but I am otherwise very satisfied with my first experience with this company.

6 marca 2013
Opinia niezależna
Oceniono na 5 z 5

They deliver the goods!

I have been very pleased so far with the experience.It was a very keen price. The microwave arrived on time - I had email confirmation of delivery. It's being fitted as I type!! Just hope it works when we plug it in!

4 marca 2013
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from Hispec - will use again.

I was absolutely delighted to be able to find the Miele vacuum I wanted at a good price and with the assurance of an expedited delivery service being possible for a little more expense than the normal delivery cost. Good communication from the company, items were dispatched speedily and arrived with me within the 48 hours promised. A quality service.

27 lutego 2013
Opinia niezależna

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