Searched internet for best price, Hispek had it, delivery was slower than expected but I guess this is down to RM as well
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered BOSE headphones from Hispek - great price which nobody else could get near to. Had a request to call them about 20mins are ordering to confirm why I wanted the item send to an address which wa... Zobacz więcej
Told because credit card registered at different address than delivery address that would have to get authorization code from bank before could be delivered. Too much hassle. Ordered from Amazon inste... Zobacz więcej
Reakcja na opinię
I ordered some Bose headphones, ordered on the Tuesday, delivered on Thursday - 5 stars for delivery. Unfortunately they were faulty so contacted hi spek who organised a a collection within 48 hours.... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
8 Acrewood Way, Hatfield Road, St. Albans, AL4 0JY, Herts
- 01727 791144
- www.hispek.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
first class service with the keenest price
I will have no hesitation in returning for my next purchase.
Not informed as out of stock when ordered
It took some time for Hispek to advise that the item was out of stock and took a phone call for the information. Ultimately I did get 2 emails apologising for the delay with an 'instock date' and a delivery date which finally was met.

Odpowiedź od Hispek Electronics
unlikely to use them again
ordered the item, paid for it, then got a phone call saying item was not in stock and they didn't know when it will be.
so, all in all, a bit of a waste of time

Odpowiedź od Hispek Electronics
Still Waiting for Delivery
Ordered a Miele vacuum cleaner last week as the website said the item was in stock and it would be 5-7 delivery time, this was fine and perfectly acceptable. Also had a phone call from their staff to confirm payment details as the registered address was different to our delivery address (we have recently moved) on the Friday, day after placing the order. Having waited 7 days and not received any further communication about my purchase being delivered, I chased the sales team to advise and was told that there was a delay from the manufacturer that could delay the item by 2-3 weeks. Was quite annoyed to be told that and frustrating no one got back to me regarding the delay. Was the best price for the item but I would've quite happily paid a bit more to have it delivered sooner.

Odpowiedź od Hispek Electronics
Excellent service
I had never heard of Hispek before so was a little dubious about handing over card details. I needn't have worried. They said it would take 5-7 working days and it was delivered the next day. First class, well done.
Excellent value and service
Purchased a Neff built in coffee machine. After searching the internet intesively this was the best price. Communication from Hispek was great they rang and advised when to expect then rang on the night before and within 1/2 hour of there arrival. The item was delivered in good condition, on time and pleasant delivery guys, All in all a good experience and would recommend Hispek.
POOR, POOR, POOR.
WHY STATE THE VACUUM CLEANER IS IN STOCK WHEN IT IS NOT. AND WHY DID IT TAKE 4 PHONECALLS OVER 15 MINUTES EACH BEFORE YOU FINALLY COME CLEAN AND ADMIT THAT THE CLEANER WAS NOT IN STOCK.

Odpowiedź od Hispek Electronics
Very professional and friendly
With the best price on the web, I wasn't expecting such good customer service. I spoke to aiysha on the phone regarding a security querey and was very impressed with how upbeat and friendly she was. Was a refreshing difference to the typical off seas unfriendly call centres dealing with orders. My order was dispatched earlier than expected and was delivered two days earlier than stated in the email. Overall very satisfied with my experience with HiSpek
The website should tell you if items are out of stock
I ordered a Miele vacuum cleaner at the beginning of week 1. Online, the price offered was the best available, and a number of other stockists were out of stock, including John Lewis, so I went ahead to make a purchase from Hispek. My old vacuum cleaner had broken, but I was prepared to wait the 5-7 working days for a replacement. Payment was taken from my account on the day of purchase. After 7 working days, ie the middle of week 2, I emailed the company to ask where my item was. I was then informed that the item was out of stock but due in at the end of the week. I called the company at the end of the week and was assured my item was due for delivery and would arrive Mon or Tue the following week (week 3). On Tue, I received an email to say that I needed to contact the Hispek team. When I called, I was told my item was still not in stock and would take another 2-3 weeks to arrive. Of course, I could not wait this long to buy a vacuum cleaner. The staff were very helpful, but if the website had registered in the first place that the item was out of stock, I would not have pursued the purchase. I am still waiting to be reimbursed in my bank account.

Odpowiedź od Hispek Electronics
fantastic
great service will use again in future usually cheaper than any competitors
immediate response from Hispek.
I emailed Hispek via spares-2-go, about a fairly obscure part for my Krups coffee machine. Not only did they respond within 24 hours, they sent an entire diagram of the whole machine so I could properly identify the part I was looking for. I have ordered the part which is due within a week, and kept the diagram for anything else which may eventually go. Very helpful.
Neff is the best of the rest
My wife got a new kitchen and needed a new hob so we checked around and found the best deal with Hi-Spek.The hob was delivered with-in 5 days,came well packaged.Would definately use this shop again.
Quality product from a trusted supplier!
I wanted to purchase Bose OE2 White headphones that most suppliers are still selling for £129. I saw Hispek in a comparison list and noticed that they were selling the same Headphones for £99 with free P & P and were a Bose dealer. I placed my order and received my Headphones within 2 days with an e-mail update of progress. I highly recommend Hispek for superb service and excellent prices.
Goods fine, but delivery experience terrible.
The machine is great, but then that's nothing less than I expected as my previous machine was a Bosch washer.
I was disappointed that it didn't come sooner, on the website delivery is quoted as 5 working days, mine was 6, or even 7 if the order was noted the day it was placed.
I paid a collection charge of £20, but because they didn't have the paperwork (or so they claimed) the delivery team were not willing to take the old machine, even though I showed them a printout with it clearly stating the collection charge. They phoned their office, and I heard the lady tell them not to take the old machine, so something clearly amiss with the admin there.

Odpowiedź od Hispek Electronics
Next day delivery!
I was impressed they had the
Model I wanted in stock at a competitive price and delivered it the next day
Quick and efficient
We wanted to replace a small TV in our kitchen and having found the unit that we wanted - a Samsung 22" - we came across Hispek who had it in stock and were competitive in price. The order was placed and delivered within 2 days.
Best price & fast delivery
I ordered a Bose iPod docking station for a new Lifestyle system. It was the best price on the Internet and arrived two days later. I particularly like the stock update before you order. I have ordered stuff before from other companies only to be told it will be weeks before its in stock and will be sent. Hispek sent me several emails regarding the order and including when it had been dispatched. Overall great service and will use them again.
delighted to receive my new Miele, but it didn't work
After trying the new vacuum cleaner...
It wouldn't work! My husband in the end found out that it was the fault of the fuse in the plug attatched to the cleaner!
I really think that it should have been checked before sending it out to a customer to find if was working.

Odpowiedź od Hispek Electronics
Order cancelled
Told because credit card registered at different address than delivery address that would have to get authorization code from bank before could be delivered. Too much hassle. Ordered from Amazon instead even though slightly more expensive.

Odpowiedź od Hispek Electronics
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