The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... Zobacz więcej
Reakcja na opinię
Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Zobacz więcej
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Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
193 Brook Street, DD5 2AG, Broughty Ferry, Zjednoczone Królestwo
- 01382677853
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Claire made a bad day a lot better
Claire made a bad day a lot better. Fixed a problem and made the sun come out!
21 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
I m so glad I was able to turn your day around.
Thank you for booking with us again,always a pleasure.
Great Service
31 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Fuerteventura. We look forward to hearing all about it. Kind regards Shannon
An easy experience
Clare was very helpful in booking a cruise for us - so much easier getting someone to book all the various parts of the holiday in one package!
11 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your cruise, we look forward to hearing all about it. Kind regards Shannon
The assistant Ellena was bright helpful…
The assistant Ellena was bright helpful and very respectful of our age she is a lovely girl makes you feel at ease all other girls were happy and pleasant
18 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Ellena, we hope you have a lovely time to Malaga, we look forward to hearing all about it on your return. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for booking with us we hope you have a lovely time! I will pass this on to Ethan. Kind Regards Cerys
Really good staff and always smile and…
Really good staff and always smile and they got a good heart
17 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your kind review! I will pass this on to Vicky, thank you for booking with us. Kind Regards Cerys
A big thank you to cerys who set up…
A big thank you to cerys who set up last minute holiday insurance she talked though all the difrent insurance packages and helped me which was best for my family .
16 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for the review, We hope you have a lovely holiday! Kind Regards, Cerys
Very friendly and expertly handled.
Very friendly and expertly handled by Cerys in the Broughty Ferry shop
16 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your review and I hope you all have a lovely time away! Kind regards, Cerys
Santa Ponsa holiday
Vicky made everything so easy and was so professional and friendly made the whole experience even more exciting knowing we were all booked up
9 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Majorca, we look forward to hearing all about it. Kind regards Shannon
Vicky and all her staff are amazing
Vicky and all her staff are amazing, nothing is too much bother for them even when I kept making changes to my holiday.
I have booked many holidays with Hays Broughty Ferry and have always received first class service
12 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time in Greece and we look forward to hearing all about it. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely holiday to Portugal, we look forward to hearing all about it on your return. Kind regards Shannon
Great help and advice from Cerys
11 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely holiday to Budapest and Venice. we look forward to hearing all about it. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your ambassador cruise and we look forward to hearing all about it. Kind regards Shannon
Holly was very helpful and friendly.
6 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a great time in Paris and we look forward to hearing all about it. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for the review and we hope that you have a lovely time away! Kind Regards Cerys
Excellent Customer Service
I usually deal with Vicki as she is excellent at her job. Vicki was unavailable on this occasion so Holly was the one who helped. She was very friendly and professional. She managed to get me a fantastic deal for our family holiday to Majorca. I would highly recommend Hays in Broughty Ferry and we will definately use them in the future.
2 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Hello Helen,
Thank you so much for your review. I hope you have an amazing holiday when it comes. Please do not hesitate to reach out to us if you need anything before you depart.
Ellena & Team Hays Travel Broughty Ferry.
Great overall customer service
Ellena, who we’d never met before, greeted us on entering the shop and we very quickly felt comfortable with her. She was knowledgeable, efficient, and very helpful as she understood our needs. She was very friendly, while remaining professional, had a great customer service manner, and she spent time with us to find a solution and a holiday which ticked all the boxes.
1 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Ian,
Thank you so much for your lovely review. It was an absolute pleasure serving you both and getting your holiday booked up. I'm sure you will have a great time, it looks amazing! If you need anything in the meantime please do not hesitate to get in touch with myself or the rest of the team.
Ellena & Team Hays Travel Broughty Ferry
Very simple to book our holiday
Very simple to book our holiday. Fully explained everything about it. Staff were knowledgeable and courteous.
2 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Stephen,
Thank you so much for your lovely review. It was so lovely serving you both and getting your cruise all booked up for you. I hope you both have an amazing time when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry.
Odpowiedź od Hays Travel - Broughty Ferry
Hello Jacquelin,
Thank you so much for your lovely review. It was a pleasure serving you both and getting your cruise booked up for you. I hope you both have an amazing time when it comes and if you need anything at all in the meantime you know where I am please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.