The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... Zobacz więcej
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Zobacz więcej
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Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
193 Brook Street, DD5 2AG, Broughty Ferry, Zjednoczone Królestwo
- 01382677853
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booking a cruise
Great customer service from Vicky
Really welcoming
She has great knowledge of the ships and places to visit
Always happy to help and made good suggestions
1 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Mr & Mrs Taylor,
Thank you so much for your lovely review, I'm delighted Vicky got you the holiday you were both looking for and were happy with Vicky's service. Have an amazing holiday when it comes and if you need anything at all in the meantime please do not hesitate to get in touch with Vicky of the rest of the team.
Ellena & Team Hays Travel Broughty Ferry.
Thank you Clare 💐6/7/2026
My visit to hays Broughty ferry was b very pleasant, Clare was very very helpful , l was needing flights booked to Cornwall And she done it all and checked me in , l was so grateful she was very calm and very friendly , l will be coming back to Clare
Thank you 🥰
7 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday, we look forward to hearing all about it. Kind regards Shannon
Nice and good service.
27 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your ambassador cruise. we look forward to hearing all about it. Kind regards Shannon
Elina dealt with my enquiry (which then…
Elina dealt with my enquiry (which then made the booking) amazing and ran through quite a few ideas and places. We then came down and booked it with another person (who was also amazing). Good price and great flight times
27 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Fiona for your lovely review for Ellena, we hope you have a lovely time to Tenerife, we look forward to hearing all about it. Kind regards Shannon
Really helpful member of staff
Really helpful member of staff. Friendly atmosphere.
Straightforward booking process.
3 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Staff very helpful and informative
Staff very helpful and informative. Completed my flight enquiry and processed my booking in a timely manner Would definitely recommend this branch for future business.
2 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Maria,
Thank you so much for your lovely review. I'm glad your booking was made as smooth as possible. Have a lovely holiday and if you need anything before you depart please let us know.
Ellena & Team Hays Travel Broughty Ferry.
The staff were exceptional and nothing…
The staff were exceptional and nothing was too much bother
28 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Ethan, we hope you have a lovely time on your upcoming cruise with Ambassador, we look forward to hearing all about it. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Ethan, we hope you have a lovely holiday to Alicante, we look forward to hearing all about it. Kind regards Shannon
Went to book a cruise
Went to book a cruise and the staff couldn’t have been more welcoming or helpful. They answered all my questions and the booking process was straightforward and hassle free and should I have any further questions or assistance i know they will be there to help.
26 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Ronald for your lovely review for Cerys, we hope you have a lovely time on your MSC Cruise, we look forward to hearing all about it. Kind regards Shannon
Great Service
The service from Nicola was exceptional, and all the staff were so cheery and friendly.
30 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time in Portugal. We look forward to hearing all about it when you return. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Keith for your lovely review for Vicky, we hope you have a lovely time to Cyprus, we look forward to hearing all about it. Kind regards Shannon
Great service as always
Great service as always
Listened to our needs and came up with a holiday within budget takes the stress off us searching
28 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Lynn for your lovely review for Holly, we hope you have a lovely time to Malaga. we look forward to hearing all about it. Kind regards Shannon
Enjoyable Experience.
Popped in to Hays. Broughty Ferry Dundee .to.book a holiday.
Was met by sales assistant Vicky.
A very pleasant woman. Who was very informative and helpful.
Came out having booked a Cruise.
A very enjoyable experience.
28 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Brian for your lovely review for Vicky, We hope you have a lovely time on your upcoming cruise with Fred Olsen, we look forward to hearing all about it. Kind regards Shannon
Great service as always and very…
Great service as always and very helpful staff in Broughty Ferry
20 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely time to Malta, we look forward to hearing all about it. Kind regards Shannon
As usual a great service
19 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your upcoming cruise with ambassador. we look forward to hearing all about it. Kind regards Shannon
Made enquiries about a specific cruise.
Made enquiries about a specific cruise.
Assistant very knowledgeable and gave us several alternatives regarding cruise package . Great service.
27 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you George for your lovely review for Holly, we hope you have a lovely time on your upcoming cruise with Ambassador. We look forward to hearing all about it. Kind regards Shannon
Nicola our travel advisor was more than…
Nicola our travel advisor was more than helpful, professional, cheerful and knowledgeable. Always nice to be acknowledged as a regular customer and chat with Vicki.
25 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your Ambassador cruise. we look forward to hearing all about it. Kind regards Shannon
Once again the usual excellent service…
Once again the usual excellent service from Claire with the gleaming smile 😎
25 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so for booking with me again , always a pleasure seeing you both.
Great service in Broughty Ferry branch
Went into Broughty Ferry branch at 3.45 on bank holiday Monday (they closed at 4pm) to ask about the Ambition cruise out of Dundee. There was only 1 ocean view cabin left (no suites or balcony) so they pulled out all the stops to book the cabin for us. Great service!
17 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
Vicky was fantastic at helping us…
Vicky was fantastic at helping us select our holiday as we had a few options to choose from.
21 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Lanzarote, we look forward to hearing all about it. Kind regards Shannon
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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