The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... Zobacz więcej
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Zobacz więcej
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Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
193 Brook Street, DD5 2AG, Broughty Ferry, Zjednoczone Królestwo
- 01382677853
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Gail for your lovely review for Vicky, we hope you have a fab time on your Fred Olsen cruise, we look forward to hearing all about it. Kind regards Shannon
First class service
Clare was exceptionally helpful in organising our holiday with Riviera Travel. Great personal service from staff in local travel agents.
21 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Mark for your lovely review for Clare, we hope you have a lovely time to Spain, we look forward to hearing all about it. Kind regards Shannon
Great service from Ellena at Hays…
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, what we needed to consider and ongoing help that would be forthcoming. They ensured we were well looked after including Ace our dog 😁. All in all a great experience 5 out of 5
22 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Rob,
Thank you so much for your lovely review, it was a pleasure serving you and Alison and getting your holiday to Corfu all booked up. I hope you both have an amazing time away and I can't wait to hear all about it when your back! If you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Holly was very helpful in finding my…
Holly was very helpful in finding my flights and accommodation.
Went that extra mile ( no pun intended) .
21 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so much for booking with us in store & nice to hear Holly's service was 5*
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for Booking with me, You will Thoroughly enjoy the ship!
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Rachel for your lovely review for Vicky, we hope you have a fab time away on your Marella cruise, we cant wait to hear all about it. Kind regards Shannon
Staff was very informative & helpful
Staff was very informative & helpful. Sorted out any query. Cheerful, chatty but efficient.
18 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review Maureen, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
As always staff are friendly
As always staff are friendly, welcoming and helpful. I felt that my every requirement was catered for and the best deal was searched for. I have used hays for many years and have never been let down and always recommend them to others.
18 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Neil for your lovely review, we hope you enjoy your Marella cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Great service would definitely…
Great service would definitely recommend and better price than online.
18 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Louise for your lovely review for Vicky, we hope you have a lovely time away to Salou, we look forward to hearing all about it. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
ELLENA SPENT A LOT OF TIME GETTING…
ELLENA SPENT A LOT OF TIME GETTING EVERYTHING WE WERE WANTING FOR OUR CRUISE INTHE END WE ENDED UP BOOKING 2 CRUISES, AND WAS MOST HELPFUL WHEN WE PHONED THE NEXT DAY TO ADD ON ASSISTED TRAVEL FOR OUR FLIGHTS. WILL BOOK AGAIN THANKYOU.
15 lipca 2026
Very personal service which helped us…
Very personal service which helped us plan and book our break.
8 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Margaret for your lovely review for Holly, we hope you have a lovey time to Jersey. We are looking forward to hearing all about it. Kind regards Shannon
Excellent service as always from Vicky .
15 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Kathryn for your lovely review for Vicky, we hope you have a lovely time on holiday, we look forward to hearing all about it. Kind regards Shannon
Excellent service.
We were treated as you should be, the agent was extremely helpful and did everything to make sure our trip was exactly as what we wanted.every query we asked about she checked it out. Excellent service.
15 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Jean for your lovely review for Vicky, we hope you have a lovely time to Loch ness and Inverness. We are looking forward to hearing all about it. Kind regards Shannon
Very helpful found us exactly what we…
Very helpful found us exactly what we were looking for
14 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Stewart,
Thank you so much for your lovely review. It was lovely serving you, thank you again for booking with us and I hope you have an amazing time in Tenerife when it comes and if you need anything in the meantime before you travel please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Vicky was very helpful and…
Vicky was very helpful and knowledgable, and the booking process was very smooth
14 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Amy for your lovely review for Vicky, we hope you have a fab time on your Ambassador Cruise when it comes, we look forward to hearing all about it.
Ellena & Team Hays Travel Broughty Ferry
Understanding with no pressure
What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fantastic but you still get a community feel. Ellena was so helpful and ive already mentioned to family and friends to try here before booking.
9 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Jay
Thank you so much for your lovely review. It was a pleasure booking your trip to Vietnam for you and your family. I hope you all have a great time, it looks amazing and can't wait to hear all about it! If you need anything in the meantime before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Straight forward and very helpful.
12 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Mr Cunningham,
Thank you so much for your lovely review on Holly, have a lovely trip when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry.
Always a pleasure to deal with Hay’s
Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise. We were attended to very efficiently by Ellena, who was extremely pleasant, and for whom nothing was too much trouble. She tried every option we asked for until we got exactly what we were looking for. No hesitation in booking for 2027!! Thanks again, Hay’s, and Ellena.
10 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Wilma for your lovely review for Ellena, we hope you have a fab time on your Avalon Cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Booking a cruise
Great customer service from Vicky
Really welcoming
She has great knowledge of the ships and places to visit
Always happy to help and made good suggestions
1 lipca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Mr & Mrs Taylor,
Thank you so much for your lovely review, I'm delighted Vicky got you the holiday you were both looking for and were happy with Vicky's service. Have an amazing holiday when it comes and if you need anything at all in the meantime please do not hesitate to get in touch with Vicky of the rest of the team.
Ellena & Team Hays Travel Broughty Ferry.
Doświadczenie Trustpilot
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