The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nicola in the Broughty Ferry branch was fantastic and really knowledgable when helping us. Other staff members were also friendly and chipping in with suggestions for our trip. Great service and would... Zobacz więcej
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Zobacz więcej
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Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, wh... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
193 Brook Street, DD5 2AG, Broughty Ferry, Zjednoczone Królestwo
- 01382677853
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very simple to book our holiday
Very simple to book our holiday. Fully explained everything about it. Staff were knowledgeable and courteous.
2 czerwca 2026
Odpowiedź od Hays Travel - Broughty Ferry
Hello Stephen,
Thank you so much for your lovely review. It was so lovely serving you both and getting your cruise all booked up for you. I hope you both have an amazing time when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry.
Odpowiedź od Hays Travel - Broughty Ferry
Hello Jacquelin,
Thank you so much for your lovely review. It was a pleasure serving you both and getting your cruise booked up for you. I hope you both have an amazing time when it comes and if you need anything at all in the meantime you know where I am please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a fab time to Marmaris. we look forward to hearing all about it. Kind regards Shannon
Clare ....Great Asset
Clare was helping. Such patience & knowledge was outstanding. A great asset to Hays.
31 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your holiday, we look forward to hearing all about it on you return. Kind regards Shannon
Exceptional service
Vicky was very welcoming and knowledgeable
We had already done some research on a holiday but her experience guided us to choose a hotel and destination suitable to our needs and wants
Booking was seamless and the extras she suggested were welcome and affordable for our budget
29 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Malta, we look forward to hearing all about it on your return. Kind regards
Shannon
Great service!
Manager Vicky was very helpful and knowledgeable when helping us book our P&O cruise. Explaining the drinks package and the new all inclusive package, so we could make an informed decision. Love this branch, Vicky and her staff are all very polite and helpful.
28 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time on you P&O Cruise. We look forward to hearing all about it. Kind regards Shannon
Greeted warmly on arrival
Greeted warmly on arrival. Agent, Vicky was very pleasant, knowledgeable and completed my my booking quickly and efficiently.
28 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely holiday on your Ambassador cruise, we look forward to hearing all about it on your return. Kind regards
Shannon
We had a great experience when we went…
We had a great experience when we went into Hays in Broughty Ferry. We were dealt with by Clare who was very helpful and knowledgeable and had us booked up for our holiday in no time. Will definitely be back and will also recommend Hays to family and friends.
26 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Donna, I will pass this onto Clare! Thank you for booking with us and we hope you have a lovely time on holiday!
Thanks
Cerys
From our initial enquiry until…
From our initial enquiry until purchasing our holiday we found the staff very helpful and informative
26 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you very much Robert Ill make sure to let Clare know! Thank you for booking with us and enjoy your holidays when it comes!
Many thanks
Cerys
Cerys excellent in every way
22 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so much for booking with us! I hope you enjoy your holiday!
Many thanks
Cerys
Great service!!!!!
Great service! I had been looking for a 4 day break online for hours and had a sore neck and tired. Then I thought I would go through a travel agent as I couldn't face going online again. I phoned Hays in Broughty ferry and got an assistant called Holly. Im so glad I went through this agency. She found me a lovely break and jt was cheaper than I could ever imagine. I will continue now, to book all my holidays from Hays. Brilliant service!!!!!
20 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you Margaret for your lovely review for Holly, we hope you have a fab holiday to Krakow, we look forward to hearing all about it on your return. Kind regards Shannon
Vicky was very helpful and…
Vicky was very helpful and knowledgeable. She helped me choose the best cabin in my budget.
17 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely holiday on your ambassador cruise, we look forward to to hearing all about it on your return. Kind regards Shannon
Holly and her colleagues are very…
Holly and her colleagues are very helpful and efficient
14 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Rory, we hope you have a lovely time on your holiday to Portugal, we look forward to hearing all about it on your return. Kind regards Shannon
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday. We look forward to hearing all about it. Kind regards Shannon
Excellent service
I use the same lovely person each time I book and she know exactly what I am looking for - extremely helpful
6 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a fab holiday on your Fred Olsen cruise, we look forward to hearing all about it on your return. Kind regards Shannon
The wonderful Clare at Broughty Ferry
I was lucky enough to get the wonderful Clare who we feel is our personal TA! Cheerful, friendly, informative, knowledgable and wouldn’t let me book until I signed up for a BLUE LIGHT CARD so that I could make several hundred pounds saving. Got the holiday we wanted and a joyful experience. Not rushed. Felt as if she was only there to look after me! Superb!
12 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we will pass this onto her. We hope you have a fab holiday on your ambassador cruise, we look forward to hearing all about it on your return. Kind regards Shannon
The young lady who served us was…
The young lady who served us was extremely efficient and helpful. She managed to book us exactly what we wanted! A very enjoyable experience.
29 kwietnia 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely holiday to Frankfurt. We look forward to hearing all about your holiday when you return. Kind regards Shannon
Everyone is very knowledgeable and…
Everyone is very knowledgeable and friendly and caring. They want the best holiday for you.
9 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday on your ambassador cruise next year, we look forward to hearing all about it on your return. Kind regards Shannon
Excellent service from Kerys and Holly…
Excellent service from Kerys and Holly when I visited to book a holiday with my 86 year old mother in law. Both ladies were super helpful and very efficient in dealing with our requests. Would definitely book with them again rather than doing it online in future
6 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly and Cerys, we hope you have a lovely holiday to Benidorm, we look forward to hearing all about it on your return. Kind regards Shannon
Staff were very helpful great team at…
Staff were very helpful great team at Broughty ferry shop.
6 maja 2026
Odpowiedź od Hays Travel - Broughty Ferry
Thank you so much for your lovely words about Nikki and our Broughty Ferry team! We hope you have an amazing holiday when it comes!
Thanks, Holly :)
Doświadczenie Trustpilot
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