Grind Recenzje 

13 187
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... Zobacz więcej

Oceniono na 5 z 5

We love the Grind Advent Calendar and order one every year. Beautifully boxed and presented and an excellent design. Specialist,festive coffee pods for each day make it a special time! Love it!

Informacje dotyczące firmy

  1. Sklep z kawą
  2. Producent ekspresów do kawy
  3. Palarnia kawy
  4. Kawiarnia
  5. Stoisko z kawą
  6. Hurtownia kawy

Informacje przekazane przez różne źródła zewnętrzne

Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.

Grind - Shoreditch, London

Napisane przez firmę

Grind at Home.
Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
Letter-box friendly.
We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

13 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(13 187)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Disappointed

Took my order and money. Received confirmation email. Then received a further email saying item out of stock, and now sold out. Better stock control would avoid disappointment and the need to be refunded!

24 sierpnia 2026
Logo Grind

Odpowiedź od Grind

Thanks for leaving us your review - we're so sorry for any disappointment caused by this! We're always looking to improve the experience for our customers and please note our team are working on making sure limited edition collaboration stock is closely monitored in the future! ✨

Oceniono na 3 z 5

Reduction in service quality

I had an Editions subscription, started off well, but this year they’ve had a bunch of brand collabs, where they’ve been overwhelmed by orders and delayed the subscriptions.
Also I’ve had the same batch of coffee, roasted in June my last 3 deliveries, I’ve now cancelled.
The coffee was good, but unfortunately the logistics not so much

3 września 2026
Opinia niezależna
Logo Grind

Odpowiedź od Grind

Hi Kishen, thanks for leaving us your review - although we're really sorry for any disappointment caused by your recent experience with Grind. I've shared your feedback with the relevant teams to take onboard and we hope you'll give Grind another try in the future! ☕️

Oceniono na 2 z 5

Disappointed

I’m a regular customer for years now. The quality is getting worse. I have received a wrong coffee tin - I emailed, no response.
I am truly upset. The coconut coffee doesn’t taste good at all.

29 sierpnia 2026
Logo Grind

Odpowiedź od Grind

Hey Valerija, thanks for leaving a review, and I’m really sorry to hear that you've received the wrong tin.

I'm afraid I can't see any emails from you regarding this. Could you please send us a photo of the tin you received to shop@grind.co.uk. We'll then be able to help further.

We sincerely apologise for the inconvenience and appreciate your patience while we sort this out!

Best wishes,

The Grind Team

Oceniono na 2 z 5

No delivery

Order No: 2639806

I ordered the Miffy cups last week while they were in stock and I’ve still not received them. I also ordered the tin a day later, which was delivered yesterday.

I’ve contacted on social media but haven’t had a reply as yet. I’d quite like to know where my order is.

04/09: order refunded. I don’t know why because no one has replied. I don’t expect a response, but I won’t be bothering with Grind again.

27 sierpnia 2026
Opinia niezależna
Logo Grind

Odpowiedź od Grind

Hi Rachel, we're so sorry for any disappointment caused by your experience on this occasion! Hopefully you've since received a response from our team regarding the refund - but if you haven't heard from us, please don't hesitate to get in touch with us at hello@grind.co.uk and we'll be happy to help further! 💕

Oceniono na 5 z 5

Great coffee and great quality

I’ve been really impressed with Grind. The coffee tastes fantastic, the quality is consistently excellent and there’s a great selection to choose from.

I also love the overall brand and convenience of ordering, with everything arriving well packaged and fresh. It’s become one of my go-to choices for coffee at home.

Great coffee, great service and definitely a brand I’d recommend! ☕️👌

10 sierpnia 2026
Oceniono na 1 z 5

I received my first order as a present…

I received my first order as a present and the tin came scratched and marked. After requesting a refund I was ignored and sent another empty tin. Which also came marked and scratched!!! Terrible product and customer service

21 sierpnia 2026
Logo Grind

Odpowiedź od Grind

Hi Jessica,

We’re so sorry to hear this, and especially that you’ve had this experience twice. That’s certainly not the standard we expect.

If you could send a photo of the tin and your order details to hello@grind.co.uk, we’ll be very happy to look into this and get it sorted for you.

Oceniono na 5 z 5

Best tasting

Coffee capsules are the best tasting out there with the big bonus that they are compostable and kind to the environment. Recently got the Grind 2 machine and frother and am delighted with both. Looks great on the kitchen counter.

21 sierpnia 2026
Oceniono na 1 z 5

Not received order chased up but no…

Not received order chased up but no response yet
Always had good service not sure what has happened here awaiting your reply

23 sierpnia 2026
Logo Grind

Odpowiedź od Grind

Hi Sarah,

We’re really sorry for the delay here! We can see that your order has now shipped, so it should be with you very soon. We’ve also replied to your message directly, so hopefully we can get everything sorted for you.

Thanks so much for your patience, and apologies again for the wait!

Oceniono na 1 z 5

I ordered 4 cups and saucers and…

I ordered 4 cups and saucers and received a tumbler which I hadn’t ordered and no cups and saucers were in the delivery

28 sierpnia 2026
Logo Grind

Odpowiedź od Grind

Hey Cathy, thanks for leaving a review, and we're really sorry to hear your order arrived incomplete.

I can see we’ve now got back to you directly regarding the missing items. We’d again like to apologise for the inconvenience and really appreciate your patience while we sorted this out!

Best wishes,

The Grind Team

Oceniono na 1 z 5

Coffee delays….

Part of the stock ran out so they just didn’t send the order. There was no notification. It took me contacting them and a further almost week to get the coffee delivered. I also had to ask for some compensation which they provided a voucher to cover the missing stock. I’ve been a Grind customer for a few years now and this is not the first time where I’ve had to chase for a missing delivery.

28 sierpnia 2026
Logo Grind

Odpowiedź od Grind

Hi Jess, thanks for leaving us your review, although we're really sorry for any disappointment caused by your experience on this occasion. We never want any of our customers to experience a situation like that and so please know your feedback has been taken onboard so we can improve our processes moving forward! ✨

Oceniono na 5 z 5

Great coffee

Great coffee
Great service
Would like a bone china grind mug- pink of course
Would like to add instant to subscription

20 sierpnia 2026
Oceniono na 5 z 5

Great service

Great service. Really appreciate the discounts offered through the course of the year. Coffee is beautiful.

27 sierpnia 2026
Oceniono na 5 z 5

What a selection!

A fab array of coffee, robustly packaged and recyclable. Delicious and already being devoured as it arrived so swiftly. Thank you @grind ! Fab service & ace coffee.

20 sierpnia 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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