Grind Recenzje 

13 187
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I ordered the coffee bean advent calendar for my husband for Christmas but am shocked to have received it already, 12 weeks before advent. I always thought you were meant to use coffee beans as close... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I thought that Grind would be my go-to web based coffee & took out a bean subscription. This worked ok for a while until I tried to add a bag of ground. This proved impossible & ended up with me inadv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... Zobacz więcej

Oceniono na 5 z 5

We love the Grind Advent Calendar and order one every year. Beautifully boxed and presented and an excellent design. Specialist,festive coffee pods for each day make it a special time! Love it!

Informacje dotyczące firmy

  1. Sklep z kawą
  2. Producent ekspresów do kawy
  3. Palarnia kawy
  4. Kawiarnia
  5. Stoisko z kawą
  6. Hurtownia kawy

Informacje przekazane przez różne źródła zewnętrzne

Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.

Grind - Shoreditch, London

Napisane przez firmę

Grind at Home.
Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
Letter-box friendly.
We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

13 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(13 187)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1500

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quality and flavours are excellent.

I love buying my coffee pods from Grind because the company is working hard to be responsible for the environment with it's recycling pods. The quality of the coffee is also very important and the price is always very competitive. The flavours are always amazing. I haven't had all the different flavours yet, but I'm working my way through them, I love the coconut flavour and the vanilla ones. I will be back soon to try different flavours and strengths. Keep up the good work Grind.

5 września 2026
Oceniono na 1 z 5

I recently ordered an advent calendar…

I recently ordered an advent calendar for my partner based on an Instagram advert. The advert said it would be a preorder for November, however I received it at the start of September, 2 months early. This was a real shame as obviously the coffee will not stay in good condition for December over 2 months away.

When I raised this with support, I was given a complete non answer and no effort was made to remedy the situation.

Would not recommend at all, save your money for other things.

6 września 2026
Logo Grind

Odpowiedź od Grind

Hi Lilith,

Thanks for leaving your review.

We're sorry to hear you feel disappointed with your experience purchasing from us on this occasion.

We didn't want our customers to miss out on their advent calendars this year, which is why they're available for delivery right away! As our colleagues explained in the email correspondence, the coffee is packed to ensure it retains its freshness until the holidays, so the quality won't suffer from that at all.

We can see that our last reply to you has not been responded to yet, so please do check your inbox in case you missed the message we sent you.

We're confident our advent calendars will be greatly enjoyed come the holiday season, but in case you do experience any issues with it, please don't hesitate to reach out on shop@grind.co.uk.

Best wishes,
The Grind Team

Oceniono na 4 z 5

We have enjoyed the advent calendar for…

We have enjoyed the advent calendar for the past two years and look forward to opening up each day in December this year. The design looks more interesting than previous years. I docked a star as we thought it was a bit mean to charge postage when we were 5 pence short of the amount needed for free postage.

8 września 2026
Logo Grind

Odpowiedź od Grind

Thanks so much for your lovely review! We’re so glad you’ve enjoyed the Advent Calendar over the past two years and hope you love this year’s design too ☕️✨ We’ll also take your feedback on the postage on board!

Oceniono na 5 z 5

Grind coffee is the best

Grind coffee is delicious, both the “real” coffee pods and the instant coffee that you can now order online. British Airways think it’s so good that they have partnered with Grind in their airport lounges and on flights! The brand with the pink logo is one of the coolest too.

2 września 2026
Opinia niezależna
Oceniono na 5 z 5

Lovely products great packaging and…

Lovely products great packaging and delivery but as it was my first time making a cold brew maybe an instruction sheet regarding measurements etc would have helped. Loved the eco friendly packaging

6 września 2026
Oceniono na 1 z 5

Disappointing coffee from Grind

I picked up a 200g bag of Grind Colombian coffee beans from Sainsbury’s yesterday for £5.95, and was genuinely looking forward to my morning coffee today.

I use a proper manual pour-over setup with filtered water, so I expected the coffee to have a fair chance to show what it could do.

Unfortunately, I was very disappointed. The resulting cup was flat, lacking in character, and had virtually no lingering flavour.

What makes it even more disappointing is the price. Recently, I finished a bag of drum-roasted Colombian coffee bought at Lidl in France for €8.95 for 500g — around £7.70, or £15.40/kg.

The Grind coffee works out at £29.75/kg — almost twice the price. At that price, I was expecting to be blown away.

Instead, the Lidl coffee was lively, characterful and enjoyable, while the Grind was, frankly, dull.

As someone who has spent years roasting specialty coffee, I know that packaging and branding can create high expectations — but ultimately, it's what's in the cup that matters.

£29.75/kg for a flat, lifeless coffee versus £15.40/kg for a genuinely lively Colombian.

I won't be buying Grind again. All show, no result.

10 września 2026
Opinia niezależna
Logo Grind

Odpowiedź od Grind

Hi,

Thanks for taking the time to leave us a review.

We're very sorry to hear that you were so disappointed with your coffee on this occasion. We're proud of the beans we roast, so this definitely doesn't sound like our usual quality.

We'd love to look into this for you just in case you received a faulty batch, so please send us an email on shop@grind.co.uk with the batch number of the coffee and we'll be happy to help you further!

Best wishes,
The Grind Team

Oceniono na 1 z 5

What Happened to Grind’s Coffee Quality?

Very disappointing quality, especially compared with the coffee Grind used to produce a couple of years ago.
I used Grind coffee beans around two years ago and the quality was outstanding. Unfortunately, my recent experience has been completely different. The beans now appear to be of much lower quality, and I have serious concerns about their freshness and consistency.
About a month ago after a pause of 1.5 years I ordered GRIND coffee beans again, with first use I witnessed that my Sage Oracle Touch, which costs around £2,000, started making an unusually harsh and loud noise when grinding Grind beans. like s stone stuck inti the Grindr. I immediately removed the beans and checked them carefully for stones or foreign objects, but found nothing.
I have since tested three different brands of coffee beans in exactly the same machine, and none of them produce this noise. The problem occurs almost every time I grind Grind beans.
To be honest, the beans seem as though they could be very old and simply repackaged and sold as fresh. I obviously cannot confirm this, but based on the quality and the noise they cause in my grinder, that is certainly how it looks.
I contacted customer service and sent them an email explaining the issue and providing a video of the noise. Instead of actually addressing the problem, I was asked to complete a form and send the videos again. What a nonsense. At that point, I simply switched to another coffee brand.
It is particularly disappointing because I genuinely liked Grind coffee in the past. It now feels like the focus is more on profit and keeping shareholders happy than on maintaining the quality of the product and looking after customers.
I will not be buying Grind coffee again.

13 sierpnia 2026
Opinia niezależna
Logo Grind

Odpowiedź od Grind

Hi Stefan, thanks for leaving us your review, although we're so sorry to hear about your disappointing experience with our coffee beans and the issues you've encountered with them. We understand your frustration, especially given your positive experiences with us in the past. We're also sorry to hear that our customer service response did not meet your expectations on this occasion, we're always reviewing our processes and the quality control of our products to prevent similar experiences and we really appreciate you bringing this to our attention! ✨

Oceniono na 5 z 5

Shareholder (from 2017/18) and…

Shareholder (from 2017/18) and customer. Like their branches in London and Manchester, would like to see more across the UK and for them to scale more rapidly. Diversified business in a competitive industry; particularly interesting case study given the context of the years they operated in

26 lipca 2026
Oceniono na 5 z 5

Great service

Great service from ordering to delivery, delicious coffee, having had the advent calendar last year decided to go for it again and now also experiencing some of your new flavours prior to the countdown.

30 sierpnia 2026

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