Polite, friendly, helpful. patient. Advise and guidance were given when asked for, although it is a very easy to use website. The use of a local and friendly delivery service and quality product a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We’re so pleased with our Ezee Glow Celestial 50" Electric Fire Self Build Media Wall Kit. The instructions were simple to follow, the finish product is so lovely, we filled/ painted to finish the loo... Zobacz więcej
Reakcja na opinię
I originally ordered a single glove in error. I needed a pair and so I phoned and spoke to one of their team and they sent the necessary returns details. I then ordered the pair and they arrived reall... Zobacz więcej
Reakcja na opinię
Good company to deal with, have used them before. They kept me informed, however once it had been despatched, delivery was cancelled on three separate occasions due to "unforeseen problems" I realise... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z kominkami
- również w kategorii:
- Budowniczy pieców
- Dekoracje i architektura wnętrz
- Kominki
- Sklep z meblami do salonu
- Sklep z urządzeniami gazowymi
Napisane przez firmę
Gr8 Fires is a leading UK online retailer specialising in beautiful fires and fireplaces at exceptional value. Our extensive range includes woodburning stoves, multi-fuel stoves, bioethanol stoves, electric fires, electric media wall fires, electric stoves and fireplaces. We’re proud to be home of the original DIY flat-pack media wall with integrated fire, making it easier for customers to create a stylish feature wall in their own home. At Gr8 Fires, we believe you shouldn’t have to compromise on style, quality or price. That’s why we work hard to offer a wide choice of products at competitive prices, with options to suit a variety of homes, budgets and interior styles. Our friendly and knowledgeable customer service team is here to help at every stage, from choosing the right fire or stove to answering questions about your project. We’re committed to making the buying experience simple, straightforward and enjoyable. Whether you’re creating a cosy living room, installing a new stove or designing a complete media wall, we’re here to help you create a warm, inviting space you’ll love.
Dane kontaktowe
Ariane 19, B79, Tamworth, Zjednoczone Królestwo
- 0121 271 0221
- sales@gr8fires.co.uk
- www.gr8fires.co.uk
4,6
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very swift service
Very swift service. Arrived quickly and well packed. Great product too !
11 września 2026
Odpowiedź od Gr8 Fires
Thank you for your fantastic review! We’re delighted your order arrived quickly and well packaged, and that you’re pleased with the product.
Odpowiedź od Gr8 Fires
Thank you for your review! We’re delighted to hear you found our team helpful and were happy with the service you received. We really appreciate your feedback and your support.
Gr8Fires Customer Support team
Fabulous service
Really please with the communication during our order. We live remotely and the stove was delivered in good time and really well packaged.
This is our second purchase from Gr8 Fires. Great price is a bonus as well
9 września 2026
Odpowiedź od Gr8 Fires
Thank you so much for your fantastic review and for choosing Gr8 Fires for a second time! We’re delighted to hear that you were happy with the communication throughout your order and that your stove arrived safely, well packaged and within good time. We really appreciate your continued support, especially knowing you’re based in a remote location. It’s also great to hear you found the price to be a bonus! 🔥 We hope you enjoy your new stove.
Odpowiedź od Gr8 Fires
Thank you for your great feedback! We’re really pleased to hear you had a good all-round experience with Gr8 Fires. We truly appreciate your support and hope you enjoy your fire for many years to come! 🔥
As always
As always, very helpful. Special thanks to Holly who was extremely kind and helpful. I’m not good with technology, she really went beyond to help me place my order. All I need now is my fitter to complete the job😀 Well done all of you. Quality goods and quality service.👍🏼
10 września 2026
Odpowiedź od Gr8 Fires
Thank you so much for your fantastic review! We’re delighted to hear that you received such helpful and friendly service, and we’ll be sure to pass your special thanks on to Holly. It’s wonderful to know she was able to go the extra mile and make placing your order easier for you.
We really appreciate your kind words about both our products and service. We hope your fitter gets everything completed soon so you can sit back, relax and enjoy your new fire! 😀🔥
Used Gr8 Fires for the 3rd time great…
Used Gr8 Fires for the 3rd time great price and quick delivery
14 sierpnia 2026
Odpowiedź od Gr8 Fires
Thank you so much for choosing Gr8 Fires for the third time! 🔥 It genuinely means a lot to us to have your continued support. We’re delighted you’ve been happy with our prices and quick delivery, and we hope to welcome you back again soon.
Best wishes,
The Gr8 Fires Team
Easy to order online and delivered when…
Easy to order online and delivered when I asked for a certain day. Would definitely recommend 😊
9 września 2026
Odpowiedź od Gr8 Fires
Thank you so much for your lovely review! 😊 We’re delighted to hear you found ordering easy and that we could arrange delivery for the day that suited you. We really appreciate the recommendation and hope to see you again in the future!
Best wishes,
The Gr8 Fires Team
The fire came in record time customer…
The fire came in record time customer service friendly and helpful
8 września 2026
Odpowiedź od Gr8 Fires
Thank you so much for your lovely review! 😊 We’re delighted your fire arrived so quickly and that you found our customer service friendly and helpful. We really appreciate your support and hope you enjoy your new fire!
Best wishes,
The Gr8 Fires Team
Odpowiedź od Gr8 Fires
Thank you so much for your lovely review! 😊 We’re delighted you found ordering easy, delivery fast, and liked the fire. We really appreciate your support and hope you enjoy your new fire!
Best wishes,
The Gr8 Fires Team
Prompt delivery and good instructions.
8 września 2026
Odpowiedź od Gr8 Fires
Thank you for your review! We’re pleased to hear your order arrived promptly and that you found the instructions clear and helpful. We really appreciate your feedback and hope you enjoy your purchase!
Fast delivery and lovely delivery…
Fast delivery and lovely delivery driver
Not fitted yet but looks fabulous
8 września 2026
Odpowiedź od Gr8 Fires
Thank you for your lovely review! We’re delighted to hear you were impressed with the fast delivery and our delivery driver. We’re also pleased to hear your fire looks fabulous, and we hope you’re just as happy with it once it’s fitted and up and running!
Service and helpful staff.
8 września 2026
Odpowiedź od Gr8 Fires
Thank you for your review! We’re delighted to hear you found our team helpful and were happy with the service you received. We really appreciate your feedback and your support.
Odpowiedź od Gr8 Fires
Thank you for your review! We’re delighted to hear your order went smoothly and that you were pleased with the delivery service. We really appreciate your feedback and hope you enjoy your purchase!
Delivery service was very good and was…
Delivery service was very good and was exactly as you said maybe a bit earlier.
8 września 2026
Odpowiedź od Gr8 Fires
Thank you for your review! We’re delighted to hear you were happy with the delivery service and that your order arrived even a little earlier than expected. We really appreciate your feedback and hope you enjoy your purchase!
Odpowiedź od Gr8 Fires
Thank you for your review! We’re delighted to hear you were happy with the prompt delivery. We really appreciate your feedback and hope you enjoy your purchase! 👌
Odpowiedź od Gr8 Fires
Thank you for your review! We’re pleased to hear your item arrived promptly and was exactly as described. We really appreciate you choosing Gr8 Fires and taking the time to share your feedback.
I purchased an inset electric fire…
I purchased an inset electric fire which I am really pleased with and good value for money
7 września 2026
Odpowiedź od Gr8 Fires
Thank you for your lovely review! We’re delighted to hear you’re really pleased with your inset electric fire and found it to be great value for money. We really appreciate your feedback and hope you enjoy your new fire!
Odpowiedź od Gr8 Fires
Thank you for your review! We’re pleased to hear you were kept informed throughout your order. We really appreciate you choosing Gr8 Fires and taking the time to leave us your feedback.
Prompt delivery of product and also…
Prompt delivery of product and also great quality
8 września 2026
Odpowiedź od Gr8 Fires
Thank you for your lovely review! We’re delighted to hear you were happy with the prompt delivery and the quality of your product. We really appreciate your feedback and hope you enjoy your purchase for many years to come! 🔥😊
The Good - and the Not So Good
From when I made my online purchase of my 2nd Ezeeglow Mini Zara to the time it arrived was not very long at all.
This 2nd Mini Zara is a replacement for the 1st one I purchased in November 2023 that abruptly stopped working earlier this year (2026).
7 września 2026
Odpowiedź od Gr8 Fires
Thank you so much for your review and for choosing Gr8 Fires again! We’re delighted to hear that your replacement Ezeeglow Mini Zara arrived promptly. We’re sorry to hear that your original Mini Zara stopped working, but we really appreciate you coming back to us for a second one. We hope you enjoy your new Mini Zara for many years to come! 🔥😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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