Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Zobacz więcej
Reakcja na opinię
We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Zobacz więcej
Reakcja na opinię
Had no confirmation that my order was waiting to be collected and part of the order was missing Staff in the store couldn’t sort it out I had to email customer service and still not had a response. B... Zobacz więcej
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Stoke
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Zjednoczone Królestwo
- 01782 307800
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service from a very polite…
Excellent service from a very polite and helpful young man named Harry. He offered to help me to take my goods to the car. He also helped with my membership
28 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great assistance when purchasing…
Great assistance when purchasing folding chairs and top class service from Harry on the tills who offered unprompted to help carry the chairs and the heavy folding trolley to my car.
28 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful members of staff
Very helpful members of staff, found everything we were looking for. Served by Harry, thanks!
28 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Harry was extremely helpful today with…
Harry was extremely helpful today with our purchases at Go outdoors
28 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
A great experience buying a new pair of…
A great experience buying a new pair of trainers. Anthony spent a lot of time talking through different options and was very knowledgeable.
Huge selection of brands and lots of offers.
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic service as always at this…
Fantastic service as always at this branch, massive shout out to Hayley and Ethan who were super patient helping me find sizes
4 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Great all round
Well looked after store, easy to find everything, toilets always clean and customer service great. Tom was our cashier and he was very friendly and had a great, smiley attitude to all customers 😁
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
My first time buying from this store (…
My first time buying from this store ( and company entirely! ) and i found the experience really pleasant thanks to Tom :) I didnt expect any service to be honest but he was attentive, quick without making me feel rushed , and even looked at my tote bag when I asked if he thought my stuff would fit in, which usually never happens 🤣 5/5!
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Rory was very helpful with all our…
Rory was very helpful with all our questions and helping me to find what I needed before my expedition. Great customer service
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Buying walking shoes.
I recently went to Go Outdoors, Hanley with my adult son on a Saturday morning, to buy him a pair of walking trainers/shoes. Anthony was very knowledgeable and really helped my son make an informed choice on the shoes he was buying. With such a big range of choices Anthony was instrumental in my son getting the perfect pair of shoes.
Thanks Anthony!
20 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
What pleasant staff which we found very helpful. The manager was most helpful.
Is the lady waiting for our lot mention something about
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great store
Great store, gave out good advice for what I needed and the cashier Katie D was very friendly :)
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always great service
Always great service. Rory very Pleasant to deal with
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great store
Great store, friendly staff, Katie D was very pleasant at the counter. My son always loves running around the shop as well.
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Really good service and TOM on the…
Really good service and TOM on the tills was extremely quick and efficient all the while chatting and being really friendly
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great support and product knowledge to…
Great support and product knowledge to help us buy the perfect mountain bike back pack. Thank you to Joel, Nathan & Claire 👌🏻👍🏻
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Bargain with helpful and knowledgeable advice
Went to get some camping equipment (which we brought what we needed) and ended up buying a polygon bike. Kyle was very helpful and knowledgeable, happy to answer any questions. We did not feel pressured by him to buy the bike and he was very easy to talk to.
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
One of the best experiences
One of the best experiences I’ve had in a retail environment especially Joel who helped massively with his knowledge and experience in camping equipment helped and advised us and eventually bought a full Berghuas camping setup then at the tills were greeted and treated like there favourite customer by Clare and Chelsea thanks very much 😊
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Had a great experience today
Had a great experience today. Ive struggled getting my DofE card to work the manager (blonde lady, sorry forgot her name) and a man on the till Josh, helped me out by providing the discount without my card. After showing the proof of attempting to get one, they helped me with the right number to call and sort it but sorted what i needed on the day. Thank you!
25 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Tom
Great service from Tom, will definitely come again
24 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.