I had to return a tent which had an issue with the small porch air beam. Josh B and his manager Jo were extremely understanding and helpful and offered to either swap over the individual air beam or e... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
All staff were very helpful, particularly Clare the manager and Jaydon on the till. The pricing of my purchases didn’t go through correctly, but both staff members were quick to rectify to ensure I... Zobacz więcej
Reakcja na opinię
Paul in the fishing department was very helpful and helped my son get setup for his first fishing experience. Very knowledgeable and no question was too much!, even provided a diagram so we did not f... Zobacz więcej
Reakcja na opinię
We visited the store to purchase camping essentials, for our first time camping. Some items for bundles had sold out, however Harry was brilliant, reassuring and explained what to do next.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Stoke
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Zjednoczone Królestwo
- 01782 307800
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
I brought a camping table and air bed, served by Harry who was friendly and polite, great customer service
4 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Decent Footwear
Looked everywhere for a decent pair of trainers, finally found them at Go Outdoors. We were served by Harry who was amazing Thank you
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Theresa in particular was really…
Theresa in particular was really helpful and knowledgeable about the products we needed, and sorted out what we needed from a whole range of options. Other staff were also helpful and polite. Thank you.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Served by Jo who was very helpful and…
Served by Jo who was very helpful and knowledgeable
4 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Service - Tent Exchange
I had to return a tent which had an issue with the small porch air beam. Josh B and his manager Jo were extremely understanding and helpful and offered to either swap over the individual air beam or exchange the entire tent whichever I preferred. It was all sorted very quickly and efficiently. Great customer service and despite the small issue with the porch the tent which is a Berghaus 600xl is an excellent tent and very good value for money.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Quick and easy service
Quick and easy service. Harry Dawson was friendly and helpful. Always happy with the products so far 😎
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful customer service from Harry
Very helpful customer service from Harry
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Super Helpful Fishing Team
Paul in the fishing department was very helpful and helped my son get setup for his first fishing experience. Very knowledgeable and no question was too much!, even provided a diagram so we did not forget!.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service
We visited the store to purchase camping essentials, for our first time camping. Some items for bundles had sold out, however Harry was brilliant, reassuring and explained what to do next.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Theresa the shop assistant was…
Theresa the shop assistant was excellent a credit to your shop in Stoke on Trent
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The young lady helped me out with what…
The young lady helped me out with what I needed and the young man that served me on the counter was very polite and helpful.
27 lipca 2026
Odpowiedź od GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff very helpful
All staff were very helpful, particularly Clare the manager and Jaydon on the till. The pricing of my purchases didn’t go through correctly, but both staff members were quick to rectify to ensure I received the correct price.
Love a visit to Go Outdoors Stoke!
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Rory and sam
Rory and sam helped me with my purchases they were very polite and helpful
1 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent staff
Visited the store today, Paul was extremely helpful, very professional and polite. He was a wealth of knowledge with the fishing equipment. Highly recommend speaking to Paul for all your fishing needs
3 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Came into store this afternoon to get…
Came into store this afternoon to get some camping stuff and we purchased some items we were served by a lovely lad called Tom who was really nice his colleague called Rory also helped with a discount as we had a display item and the manager kindly gave us a discount so we where really happy love this store always so welcoming and friendly really nice friendly store highly recommend it here x
2 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Nice job
I got served by Rory who was great! They where chatty and helped find a lost code for the wellys i was buying. Friendly workers really make all the difference!
Good big store, was busy but didnt feel like it.
2 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Paul was extremely helpful
Paul was extremely helpful, hopefully we will deal with him again.
Thanks Paul for all your help (fishing)
2 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Tom was solid
1 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Super Staff
Store clean, well stocked and clean. Our dog is always welcomed. Staff super friendly and helpful if you need them. Toilets onsite lovely 😍 Tom served us today he was polite and very friendly 😀
1 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stoke
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Stoke
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.