Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.
Reakcja na opinię
Sim and John were very helpful on my visit yesterday, assisting me to find the right pair of walking boots and the right sleeping bag, despite also working with the other Team member to manage a very... Zobacz więcej
Reakcja na opinię
Recent visit for a lot of outdoor gear: a commuter rucksack, a pair of walking boots, socks and coat. Staff were friendly and helpful (Sue especially here) and personable, attentive and patient while... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Solihull (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
38-40 Mill Lane, B91 3DA, Solihull, Zjednoczone Królestwo
- 0121 227 8176
4,8
Doskonała
242 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od GO Outdoors - Solihull (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent choice of stock and very…
Excellent choice of stock and very reasonable prices. Blue light discount is brilliant
16 kwietnia 2025
Odpowiedź od GO Outdoors - Solihull (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Solihull (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The boots I bought from you came apart…
The boots I bought from you came apart whilst I was out working and I brought them back to the Solihull store who were both apologetic and replaced them without hesitation. They were very helpful and was pleased I didn’t have to ‘fight’ to get a replacement.
I have since bought another item at the store. The team at Solihull should be acknowledged for their customer care.
25 marca 2025
Odpowiedź od GO Outdoors - Solihull (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
USED CLICK & COLLECT AT GO EXPRESS…
USED CLICK & COLLECT AT GO EXPRESS SOLIHULL TO FIND STORE WAS CLOSED AT 3.30PM ON TWO CONSECUTIVE DAYS WHEN IT SHOULD BE OPEN TO 5.30PM. FINALLY MANAGED TO PICK UP ON 3RD ATTEMPT
25 marca 2025
Odpowiedź od GO Outdoors - Solihull (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Solihull (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Solihull (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service for scouts and…
Excellent service for scouts and leaders alike. Thank you
8 marca 2025
Odpowiedź od GO Outdoors - Solihull (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Coat
Went in looking for a new waterproof jacket and was assisted in my quest by a lovely lady who was very helpful and informative and extremely pleasant. She helped me find a suitable jacket and after explaining the memnbership thing I was happy to sign up. The jacket is comfortable, looks pretty good and has so far done its job of waterproofing me admirably. Excellent value too!
1 marca 2025
Odpowiedź od GO Outdoors - Solihull (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Brilliant staff
Brilliant staff, extremely pleasant and helpful. Will definitely be back.
1 marca 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Solihull (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service today and a couple of…
Great service today and a couple of bargains at the same time. What’s not to like 👍
24 lutego 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Solihull (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The two guys in the shop were very…
The two guys in the shop were very helpful and dealt with my requirements in a professional manner !!
9 lutego 2025
Great customer service
Extremely helpful service from Ed. Took time to explain all the different options for buying a coat and waterproof for my son's hike, really useful advice and wouldn't hesitate to recommend the store.
9 lutego 2025
Opinia niezależna
Thank you Katt!
For one thing it was great to find a knowledgeable assistant in a store - and Katt’s advice ensured that I came away with walking boots that were the best possible for comfort.
30 stycznia 2025
Opinia niezależna
sales staff were very good and…
sales staff were very good and accommodating. price of coats purchased were extremely good.
27 stycznia 2025
Always worth a look when you need outdoor clothing
They had the right item I was looking for in the right size and colour at a good price I’m a new customer to Go Outdoors and the staff were welcoming ,friendly and helpful .
17 stycznia 2025
Great prices....
Found just the jacket I wanted at a very reduced price! Say no more...
10 stycznia 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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