My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc. It was the blind leading the blind but with the... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc. It was the blind leading the blind but with the... Zobacz więcej
Reakcja na opinię
I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.
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Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... Zobacz więcej
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Recent visit for a lot of outdoor gear: a commuter rucksack, a pair of walking boots, socks and coat. Staff were friendly and helpful (Sue especially here) and personable, attentive and patient while... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

38-40 Mill Lane, B91 3DA, Solihull, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Purchased rucksack great value
Later need to collect 2 chairs at short notice, the shop had them ready at cash till
Great service

Odpowiedź od GO Outdoors - Solihull (Express)
Sue, who helped my 55 yr old son find the right walking boots yesterday in Solihull was so helpful and patient and couldn’t have been more friendly. Will definitely visit the store again in the future. Thank you.

Odpowiedź od GO Outdoors - Solihull (Express)
Great service from John, didn't buy anything but he was very helpful. Husband brought a Peter storm gillet and was extremely happy with the service he received from Bruce .....

Odpowiedź od GO Outdoors - Solihull (Express)
Today visited Solihull store to buy tent for our first ever camping. Pleased with the service and recommendations provided by staffs Sue and Bruce. Bought a really good tent and planned to buy some more stuff this weekend. Excellent service!

Odpowiedź od GO Outdoors - Solihull (Express)
John who helped us find the perfect walking shoes at short notice saved the day.he could not have been nicer or more efficient
John was fabulous with helping me find some appropriate trekking shoes. I was very stressed and he saved the day! Couldn’t recommend highly enough.

Odpowiedź od GO Outdoors - Solihull (Express)

Odpowiedź od GO Outdoors - Solihull (Express)
Kat was super helpful with my return, exchange, new order online to be delivered and purchase in store - all happened at the same time. It was a complicated case but she handled it really well. When I made the original purchase at the Coventry store, I wasn't asked if I had any special discounts card. Kat reminded me and helped me save some money. 5 stars experience at Go Outdoors - Solihull, definitely recommended!

Odpowiedź od GO Outdoors - Solihull (Express)
Fantastic service from Kat - really took time to understand needs and suggest solutions - well done

Odpowiedź od GO Outdoors - Solihull (Express)
John and Sue were wonderfully helpful with all things D of E related, items and clothing and more, as well as memberships.

Odpowiedź od GO Outdoors - Solihull (Express)
My wife is in a wheelchair and finds shopping very difficult. Asked lady assistant for crop trousers for her. She went and found some which she brought back to my wife. She went out of her way to make sure the fitting room was set up for my wife to try them on. Consequently my wife was able to purchase some trousers. At no time was she treated without the utmost respect.

Odpowiedź od GO Outdoors - Solihull (Express)
Excellent customer care, clean shop, helpfull asistants. Really curteous with a lady with disability and really patient. Accomodated my indecision and offered advice without pressuring. Thank you!

Odpowiedź od GO Outdoors - Solihull (Express)
We’ve had multiple great experiences in store, primarily due to how helpful and knowledgeable the staff are (particularly Bruce who helped us both times we’ve been in). He was able to give some really useful advice that made our shopping experience much faster and easier, and made sure we are fully equipped for our upcoming trip abroad.

Odpowiedź od GO Outdoors - Solihull (Express)
Bruce at the Solihull shop was very helpful and knowledgeable.

Odpowiedź od GO Outdoors - Solihull (Express)
Staff in store were very helpful friendly and approachable.

Odpowiedź od GO Outdoors - Solihull (Express)
The staff were extremely helpful. I found what I wanted with the help of staff.

Odpowiedź od GO Outdoors - Solihull (Express)
We’d give it 10 stars if we could! The chap on the counter who served us brilliant! The chap who stripped the mannequin pronto to let us have a dress in the only one of its size left in the GoOutdoors world brilliant!! The humour, customer service, attention to detail worthy of a big fat Christmas bonus please!
Will definetly be spending in there again. We only renewed our membership last week and we’ve already had a shopping experience and product far beyond our expectation. Thank you gents. KRO

Odpowiedź od GO Outdoors - Solihull (Express)
Customer service was very good, particularly from the man in the footwear dept. who was very knowlegeable about walking boots. Friendly approachable staff with a positive attitude. Iam very satisfied with my experience.

Odpowiedź od GO Outdoors - Solihull (Express)
Friendly and efficient store staff looked after us and organised our order for in store delivery. We were kept well informed of progress and the items arrived on time at a good price

Odpowiedź od GO Outdoors - Solihull (Express)

Odpowiedź od GO Outdoors - Solihull (Express)
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