I rang to reduce my monthly direct debit - normally a very tricky and laborious process. After making a simple choice of one from two options, I was immediately put through to Kerry. Within a couple... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent communication Had a initial problem with my smart meter which was quickly resolved by Olayemi in customer service. Just switched to Good Energy. Easy switch over. 'Good Energy' app works... Zobacz więcej
Good Energy has always been a responsive company, but today’s experience with their clean energy specialist, Gifty A, was especially impressive. Moments after I emailed a meter photo, Gifty replied, c... Zobacz więcej
We've recently renewed our business energy contract through Purely Energy and the whole process was much easier than dealing with suppliers directly. The team explained everything clearly and there... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Good Energy has been driving the UK’s renewable energy revolution since 1999, helping homes and businesses become greener and more self-sufficient through clean power and green technology. We supply 100% renewable electricity from over 3,000 independent British generators and support more than 180,000 people producing their own energy through the FiT scheme. We also install solar panels, batteries, heat pumps and EV chargers, with tariffs and export rates that reward customers fairly for the energy they share. We exist to fight climate change and power a cleaner, greener, future for all.
Dane kontaktowe
Good Energy LTD, Monkton Park Offices, Monkton Hill, SN15 1GH, Chippenham, Zjednoczone Królestwo
- 0345 034 2400
- hello@goodenergy.co.uk
- www.goodenergy.co.uk
Join Good Energy
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I've been using Good Energy for several…
I've been using Good Energy for several years and have always found their service reliable and easy to use. As a landlord, I really appreciate how straightforward it is to transfer energy accounts between tenants, making the changeover process seamless and hassle-free. Their customer service is also excellent. In particular, Ioana, who I chatted with today, was friendly, knowledgeable, and incredibly helpful, resolving my query quickly and making the whole process effortless. Highly recommended.

Odpowiedź od Good Energy
Alyssia in an asset to Good Energy
After months of going back and forth between two energy companies, Alyssia has finally come through for me. Alyssia has been very patient with all my dealings and she is an asset to Good Energy. !!!THANK YOU!!!

Odpowiedź od Good Energy
Very quick response with what I asked for
Very quick response and dealt with everything I wanted

Odpowiedź od Good Energy
Contacted good energy regarding faulty fit meter
Contacted good energy regarding faulty fit meter. Spoke to Darren who answered all my questions and advised how to change and what information would be required.
Made the whole process easy and kept in contact to ensure I was kept updated on progress. Credit to good energy.

Odpowiedź od Good Energy
Good Energy have always replied quickly…
Good Energy have always replied quickly and super-competently to any enquiry (online, on the telephone, and by letter) that I have made over the many years that I and my wife have been with them.
To get a reply to a phone call from an actual person , without a lot of automated guff beforehand is one of the things GE does very well.
Their statements are very clear, - unlike the unfathomable ones from OVO that I endured for a few months; even a super intelligent friend of mine was never able to comprehend their statements! (needless to say he is now with GE).

Odpowiedź od Good Energy
Ethical efficient energy supplier
I wanted to use an ethical, green energy supplier so changed my electricity supplier first and found Good Energy very efficient. I then changed gas supplier and all was equally fine. I’ve had no glitches in my many years of using Good Energy and would definitely recommend them.

Odpowiedź od Good Energy
What has made my experience great is…
What has made my experience great is how responsive, organised and clear good energy are. I’ve found this every time I’ve dealt with them - but especially today Sonu helping me find a certificate I needed from over ten years ago! I’ve moved all my energy to them because their company ethics and response to me in working with them for my solar energy has been so exceptional. Can’t recommend enough.

Odpowiedź od Good Energy
Efficient and polite company
We purchased our current home with solar panels fitted and decided to sell back any unused power we had generated. Good Energy and in particular Rachel C were excellent throughout and very patient too! All in all a very positive experience with this company.

Odpowiedź od Good Energy
Clear and sound advice
Clear and sound advice over the phone. Knowledgeable and friendly. I will always support a company that supports renewable energy.

Odpowiedź od Good Energy
I am a new customer but at the moment…
I am a new customer but at the moment all is good and thank you for your help Rachel C .

Odpowiedź od Good Energy
The agent was helpful
The agent was helpful, clear and honest. They answered all my questions and had an excellent patient manner.

Odpowiedź od Good Energy

Odpowiedź od Good Energy
Yes great help and advice from Good…
Yes great help and advice from Good Energy - thank you as had been getting very frustrated!

Odpowiedź od Good Energy
I rang up Good Energy (new customer…
I rang up Good Energy (new customer here) confused about an element of my meter readings, not only did the operator clearly guide me through the process, but also gave me support on my full account, and have recommendations (that were in my benefit). I’m delighted to have chosen Good Energy if this is the quality of service I can expect through my time with them! Cheers for your help!

Odpowiedź od Good Energy
I had multiple questions and all of…
I had multiple questions and all of them were answered fairly quickly

Odpowiedź od Good Energy
Quick resolution of my my smart meter…
Quick resolution of my my smart meter problem.

Odpowiedź od Good Energy
Ioana from Good Energy was very helpful…
Ioana from Good Energy was very helpful and kind and helped me gather the information I needed to make a decision about changing our tariff.

Odpowiedź od Good Energy
I have not managed to submit my solar…
I have not managed to submit my solar panel
Readings since 2023, thanks to Alyssia this has now been resolved. She was very polite and helpful and nothing was too much trouble for her. Thanks again Alyssia

Odpowiedź od Good Energy
I am not a customer of yours but I had…
I am not a customer of yours but I had to make contact regarding an Erroneous transfer.
Matt Ball dealt with my situation and was very clear and welcoming, he explained absolutely everything and has kept in contact with me to give me updates.
What an absolute credit to your company he is.
Give him a pay rise!

Odpowiedź od Good Energy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.