I purchased a Pride Colt Executive mobility scooter from them. Extremely pleased with the scooter, which I received 6 days after ordering. The only downside to this whole experience was the lack of... Zobacz więcej
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Avoid! After a pleasant experience January 2021, I thought we would return for a further purchase.... how wrong was I! Ordered a powerchair with a delivery time frame of 3-4 working days. No contact... Zobacz więcej
Highly recommended. Excellent service and fantastic range of products. The staff could not have been more helpful in every way and shipped the wheelchair we ordered without delay. They also helped... Zobacz więcej
Having lots of problems with this company. I get very little response to urgent emails. Bought a scooter its faulty, cant get out because scooter not fit for purpose but they dont care, been weeks... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a GB Based retailer of healthcare, mobility & well-being products. With a mission to ensure we deliver the same level of service you would expect from a local supplier, we can deliver, set-up, demonstrate, repair and maintain our mobility equipment and furniture nationwide at competitive prices.
Dane kontaktowe
Zjednoczone Królestwo
- www.glebehealthcare.co.uk
3,3
Średnia
112 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Incredibly good and competent service.
Very straightforward with no problems!
First of all, we did NOT buy our Dash e-fold electric wheelchair from Glebe Healthcare. Support from who we bought has been dreadful.
So I approached Glebe.
We needed a fairly obscure part. I submitted a photo of the part to Glebe, who sourced the part at a low price.
It was delivered within a few days, and I was able to fit it simply, to get the wheelchair functional again in North Cornwall. Perfect.
14 marca 2023
Opinia niezależna
Very pleased with this company
Very very pleased with this company.We we’re kept updated about the delivery and when it arrived two men carried it into our bedroom and installed it.It looks beautiful and the mattresses are so comfy.I would strongly recommend this company I am sure you will not be disappointed.Chris Haime
9 lutego 2023
Opinia niezależna
Awful company awful own brand products…
Awful company awful own brand products at premium prices.
Excuses are their default they like to blame everyone else for their problems.
Terrible admin 2 months after a cancelled order they tried to get a direct debit to pay for it when they had the product as it was returned under distance selling rules. Their excuse it was an error as they were cancelling the order on their system despite issuing a refund of what was paid when it was returned 2 months ago.
They don’t care about people just cash. Their own brand wheelchairs are dangerous they can’t cope with slight chambers on pavements with slowing to a crawl.
Awful just awful. Avoid and buy elsewhere you’ll get less excuses and a product that’s fit for purpose.
8 marca 2023
Opinia niezależna
Great
Great, friendly customer service, answered all questions, really pleased with product, delivery and set up
3 marca 2023
Opinia niezależna
Versatile purchase
Received a delivery today from glebe healthcare of a reclining swivel chair very surprised at the versatility to include five different body massages of various intensity also an internal heater a separate footstool which also includes a massager very pleased with this product Brian Norfolk
6 marca 2023
Opinia niezależna
Great help and advice to make sure I…
Great help and advice to make sure I get the perfect product. I am now mobile and out and about independently and having fun!
1 marca 2023
Opinia niezależna
Excellent after customer care service…
Excellent after customer care service any problem you get swift helpful replies excellent value too
6 marca 2023
Opinia niezależna
Good product good service.
4 marca 2023
Opinia niezależna
Superb service and very competitive…
Superb service and very competitive price when purchasing my Autofold Executive Luxury scooter.
Very well designed scooter that has all the extra useful features included in the standard price. The only complaint is “the pigeon English instructions” which are also missing some useful information
16 lutego 2023
Opinia niezależna
Replacement foot strap and bolt
27 stycznia 2023
Opinia niezależna
Very poor feedback and…
Very poor feedback and communication....
Have used this company in the past and have been satisfied with the service and products...
So having a good experience, used them again.....
BIG MISTAKE
They have taken our money and have not fulfilled our order, no contact, no explanation, no update since December 2022
27 grudnia 2022
Opinia niezależna
Odpowiedź od Glebe Healthcare
Good day. Thanks for providing more information about your order. We can confirm from looking at your order that the colt sport was on pre-order at the time of ordering, which is why you have not had delivery yet. Messaging was present on the product page at the time of ordering stating we were expecting new stock around the end of January, and an automated email was also sent after payment confirming this. We can see your order has the appropriate flag from our pre-order app, confirming this was the case.
We do apologize that the pre-order estimate has run over a little into February, however we are still expecting the stock very soon and will follow up with a phone call to yourselves as soon as it arrives to book you in for delivery. Of course if you do not want to wait then rest assured we are always happy to refund pre-orders at any time without quibble before dispatch.
All the best,
Amazingly good customer service and price
Tara was beyond brilliant helping me get the best recliner chair. She is very knowledgable and compassionate about physical conditions that need to be accommodated. We had two conversations on the phone, during which it was obvious that she really cared and wanted to help get the best chair for me - which was the Pride chair which goes the flattest. Excellent price for the quality of this chair. I was kept up to date about when my delivery would come, which was within days, as they had it in stock. If only all shopping was like this!
26 stycznia 2023
Opinia niezależna
Excellent service
Their website is easy to use and they offer free next day delivery.
The help desk responded promptly when I reported my item had not been delivered when expected and it arrived early the following morning. I suspect the problem had been with the DPD system but my experience indicates that Glebehealthcare give excellent customer support when needed.
1 grudnia 2022
Opinia niezależna
Fabulous customer service but my new…
Fabulous customer service but my new Glebe folding powerchair is fabulous suspension great my spine not Jared so much goes over mist terrain love it love it
24 listopada 2022
Opinia niezależna
Glebe Healthcare & Mobility were…
Glebe Healthcare & Mobility were excellent, they had a good knowledge of their products and were very helpful. I would thoroughly recommend this company and their employees, especially Joshua
8 listopada 2022
Opinia niezależna
Bought an Pride Jazzy Air 2 in 2020.
Bought an Pride Jazzy Air 2 in 2020.
Few problems with it in first year. Always sorted out quickly with parts and Technicians.
Just ordered new wheel Nov 22 as always excellent Customer Service. Quick Delivery.
Excellent Company
Excellent service and Customer Service with polite and friendly staff.
8 listopada 2022
Opinia niezależna
Thank-you for a smooth fast transaction…
Thank-you for a smooth fast transaction and a clear description of the product I bought
1 listopada 2022
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