Blys Recenzje 1952

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My mum, who lives in an aged care home, receives a massage from a Blys therapist every three weeks. On the weekend, when I asked her how last week's massage went, she was full of praise for her therap... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Venus was professional and friendly. She arrived ahead of the scheduled time to set up and was very respectful of my home. The massage was gentle, but effective. Venus offered advice on things I could... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tanya is absolutely amazing. Tanya is timely , kind, acciones and professional. Platform very easy to use . My aunt has cancer and requested someone familiar with her fragile status. Very pleased and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Centrum wellness
  2. Spa z masażem
  3. Masażysta

Napisane przez firmę

💆🏻‍♀️ Mobile Massage, Beauty & Wellness ⭐️ 50,000+ reviews 👐 Expert therapists ⏰ 7 days, 6am-midnight 🎁 Gift cards 🇦🇺🇳🇿🇺🇸🇬🇧🇨🇦


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Oceniono na 1 z 5

CANCELLATION FAILED ON APP

I cancelled my booking a few days before the appointment as my plans had changed. The therapist luckily called me before attending as due to an error on the app the cancellation had not gone through. The therapist said this had happened with other clients. I then tried again and the appointment cancelled. However when I contacted Blys and explained they refused to refund the £70. As this was a present from a friend I was extremely disappointed and cannot understand their decision.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi Felicity,

Thank you for sharing your feedback. We are sorry to hear how disappointing this experience felt, especially as the booking was a gift.

For transparency, our system records the following timeline:
The booking request was placed on 8 January 2026 at 7:07 AM for a session scheduled on 16 January 2026 at 3:00 PM. On the day of the appointment, the independent provider updated their status to On My Way at 2:16 PM, after allocating the time and preparing to attend the session. The booking was cancelled at 2:20 PM, shortly after travel had already begun.

Blys is a mobile massage, beauty and wellness platform that operates as a booking platform connecting clients with professional independent providers. When a provider confirms a booking, they set aside that time exclusively for the client, prepare their equipment and materials, plan the session, and often decline other work to ensure everything is in place to deliver the best possible experience.

When a cancellation occurs at this late stage, the provider is typically unable to replace the booking and loses the time and income for that reserved time. For this reason, our Client Cancellation Policy applies a cancellation fee once a provider has confirmed and started travelling, to ensure providers are treated fairly for the time and preparation already committed.

We understand how frustrating situations like this can feel, particularly when there is confusion around cancellation timing.

Thank you again for taking the time to share your feedback.

Regards,
Sim

Oceniono na 5 z 5

Great service!

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi Sandra, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Honestly couldn’t fault it

Honestly couldn’t fault it. Stay in the comfort of your own home your own surroundings, my partner and I got the couples massage and it was great. It was on the pricier side only because it was peak time but if it wasn’t the price would have been super manageable for what it is!

11 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi Maddy, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

It was very easy to make an appointment…

It was very easy to make an appointment and I was quickly sent an email confirmation of time and Masseuse.
Sila was very skilled and professional. She is also very strong. (no wimpy pretend massages from her:-))
It was a great experience all around.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi Douglas, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Very easy to book in at short notice…

Very easy to book in at short notice and very professional therapists

6 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi Michael , thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Easy to use

Easy to use. Quick responses from providers

6 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi Josarne, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Absolutely will use Blys again

Wena was amazing. My second time using same masseuse and I'll book her again.

4 stycznia 2026
Opinia niezależna
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Odpowiedź od Blys

Hi there, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Fantastic Massage Experience

Deirdre was great at her massage. She knew what she was doing. Was so quick and easy to book as well

31 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi Makayla,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Magnificent massage by Thi

Thi was my massage therapist today (30/12/25). She was punctual and met all of my needs. I am already looking forward to my next massage with a Team member from Blys. Thi is representing Blys to the highest standard. I would rate the massage by Thi as 5/5 stars. Karen F - 30/12/25

30 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi , thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Prenatal massage

I treated myself to a prenatal massage on my birthday, it was just what I needed. Super easy to book and the massage was great.

22 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi Jen, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 4 z 5

So convenient

So convenient. Just put in what you want and when and then wait for it to be confirmed. Sarah turned up early and did a great job. The cost is more than a standard massage but I guess that’s what you pay for the convenience.

23 grudnia 2025
Opinia niezależna
Logo Blys

Odpowiedź od Blys

Hi there,
Thanks for sharing your feedback. We’re glad to hear the booking process was easy and that you had a great experience. We really appreciate your understanding around the pricing and are pleased the convenience added value for you. We hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Always have a great experience with…

Always have a great experience with Blys. Great therapists and convenient service.

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi , JB thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

Great Service

The booking process on the Blys app is so straightforward. You can request the same person if you like, or try someone new. You can cancel a booking easily but must give fair warning, which seems fair to me. I can highly recommend Wena. She was very responsive to specific requests and gave a good, firm massage.
Blys is great if you find it hard getting out as the therapists bring everything needed. A great service!

20 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi Lesley,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 5 z 5

I found my massage therapist was great…

I found my massage therapist was great explained everything as he went along. I would recommend blys to anyone, I was in so much pain before my massage, but now I am walking around much better without any pain, also they are very polite and on time.

21 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi Gail,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Oceniono na 1 z 5

Had a surprise birthday massage…

Had a surprise birthday massage scheduled only to have it cancelled a couple hours before. Would definitely recommend to stay away from this place! Was originally confirmed with "Kelsey", only to wait and when no one showed up and got ZERO notification that the booking had no one assigned to it. Definitely don't be fooled! Will never use again and will definitely dissuade anyone from booking.

21 grudnia 2025
Opinia niezależna
Logo Blys

Odpowiedź od Blys

Hi Dustin,

Thank you for taking the time to share your feedback with us. We genuinely appreciate you reaching out, as it helps us continue improving the experience for everyone on the Blys platform.

We understand how important this booking was, especially as it was planned as a special birthday surprise, and we recognise how disappointing this experience would have been for both you and the recipient.

To provide clarity, the booking was initially accepted by the provider, Kelsey. However, due to an unexpected personal obligation on 12 December, the provider was unable to proceed and abandoned the booking. At that point, the booking automatically reverted to a pending status and was no longer confirmed. As no alternative provider accepted the request, the appointment was unable to go ahead, and a full refund was promptly processed to your account.

We’d also like to clarify that our system attempted to send a text notification to the recipient to keep them informed of the update. Unfortunately, as the phone number provided was incorrect, the message could not be delivered.

As Blys works with independent professional providers who manage their own schedules, there can be rare and unforeseen situations where a provider is unable to proceed at short notice. While this doesn’t change the impact of the experience, we hope this explanation provides transparency around what occurred.

As a gesture of goodwill, a coupon code was previously shared with you via email, which can be applied at checkout on your next booking.

Thank you again for your understanding. If you’d like to discuss this further or need any assistance with a future booking, please don’t hesitate to reach out to us at hello@getblys.com - our team is always happy to help.

Kind regards,
Blys Team

Oceniono na 5 z 5

Excellent facial by Madhuri

Excellent facial by Madhuri. She understood my skins needs and customised the treatment accordingly. My skin is glowing!

20 grudnia 2025
Opinia niezależna
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Odpowiedź od Blys

Hi Mili,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Doświadczenie Trustpilot

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