Amazingly bad text search for their digitized records. Even knowing the exact date and the paper in which a death notice appeared, it could not find a simple surname string. Moreover, attempting to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
How did this scenario happen? Why is it necessary to compliment people for doing EXACTLY what their job description describes as their job? I am the first one to compliment someone when they go abov... Zobacz więcej
Reakcja na opinię
I like Genealogybank because it seems to have papers that my other historical newspaper subscriptions do not have. It is easy to look up information. It would be nice to be able to have it search fo... Zobacz więcej
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Karen was very friendly ,very helpful and she was very patient when I had issues (my error) in trying to login. She made sure to know that if I had any questions I could call and that someone would b... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
GenealogyBank.com is one of the largest online newspaper archives for family history research with over 2 billion names from 1600s to present day. Search free.
Dane kontaktowe
Stany Zjednoczone
- www.genealogybank.com
4,4
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
great customer service
14 stycznia 2026
Odpowiedź od GenealogyBank
Thank you! Good service is a priority for us.
Excellent service!
I was not able to find out what i was looking for, and asked for a refund. I was given the refund back with no problem, and was treated very nice and kind. It was a great experience that went fast and hassle free.
11 stycznia 2026
Odpowiedź od GenealogyBank
Thank you for sharing your experience!
I can't figure out how to use the site without additional spurious fees
I can't figure out how to make searches. Also, when I did naturalization searches, I was asked to subscribe to something else. If it is not included in the Genealogy Bank service, I don't want it. Practically useless. Then I can't submit the review because they want an earlier date. When I put in the earlier date, I still am not allowed to submit the review.
31 grudnia 2025
Odpowiedź od GenealogyBank
Thanks for letting us know that you're having trouble. We would love to discuss this with you. We only have one membership level, so we definitely need to know more about what's happening. Please reach out to us at 866-641-3297. Our staff is always happy to assist you.
Old newspapers
I like that you have newspapers that other sites don't. I like one of your customer service people. I don't like that you have to cut an article twice; once to save it and then once to print it. I wish you had more newspapers from the early 1800s
1 stycznia 2026
Odpowiedź od GenealogyBank
Thank you for your feedback!
Fascinating site….
Good service. Fascinating to see over 300 newspaper mentions going back 60+ years.
21 grudnia 2025
Odpowiedź od GenealogyBank
Thank you for your feedback!
I had a small problem concerning a…
I had a small problem concerning a credit card payment, that was the bank's fault. It was fixed very promptly without any fuss. I appreciate the smooth transaction.
17 grudnia 2025
Odpowiedź od GenealogyBank
We are always happy to assist! I'm glad you had an easy time!
Very prompt response and resolution of…
Very prompt response and resolution of issue. Thank you Mindy!
5 grudnia 2025
Odpowiedź od GenealogyBank
Thanks for your feedback!
Wonderful service
Wonderful service. Marilyn was so kind and helpful. She was happy to answer any questions I had and I really enjoyed talking to her.
7 grudnia 2025
Odpowiedź od GenealogyBank
Thanks for sharing this! Marilyn is indeed one of our best.
Customer Service is GREAT! And the content found on the site is also great.
I reactivated my membership that had expired several years ago. I opted to go with one month to "test it out" to make sure I was able to find enough info to warrant a subscription. I DID!!! So I immediately contacted customer service and had a very quick response. I was able to cancel that one month subscription and reactivate for one year for a great price! Tashua was extremly helpful in getting this done. I look forward to all the treasures and tidbits I will find in the upcoming year.
5 grudnia 2025
Odpowiedź od GenealogyBank
Thank you for your kind words! We're so glad you're back!
I have actually been using…
I have actually been using GenealogyBank for nearly a year. I live in Northern New York, and I am able to access the Watertown Daily Times, Watertown, New York, and have found numerous articles that are genealogy-rich in information. I have found articles in several other states as well. Although not all city newspapers are available, a good many are. Therefore, I am happily renewing my subscription. TFL.
5 grudnia 2025
Odpowiedź od GenealogyBank
We're so thankful for your business! Thanks for sharing!
I was able to find what I expected.
I was able.
To find some information but needed assistance to further my search. I called GenealogyBank, the representative was so attentive to my questions.Tried her best to help me out.Stayed on the phone with me for quite a while.I highly recommend using them. Thank you, GenealogyBank for helping me find closure searching my ancestors.
4 grudnia 2025
Odpowiedź od GenealogyBank
Thank you for your kind words. We are always happy to assist.
billing corrected as requested very…billing
billing corrected as requested very helpful people
1 grudnia 2025
Odpowiedź od GenealogyBank
We are always happy to help out! Thanks for sharing this!
Great service
Mindy's response was quick and thorough. I can always get the help I need.
25 listopada 2025
Odpowiedź od GenealogyBank
Thanks for sharing your service experience! Mindy is amazing.
Fast response and addressed my question…
Fast response and addressed my question completely. Great interaction.
21 listopada 2025
Odpowiedź od GenealogyBank
Thank you for sharing your feedback. We appreciate it!
You had the information that I needed…
You had the information that I needed to fill in the blanks in my Tree. Thank-You
21 listopada 2025
Odpowiedź od GenealogyBank
We're so glad you found us! Over 95% of our content is exclusive to us and can be very useful! We appreciate you sharing.
DANG ! jUMP IN THE LAKE
DANG !! Umpteen emails are RTURNOff. eNOUGH. fORGET i EVER SIGNED ON.
To my knowldge I have made NO PURCHASE
17 listopada 2025
Odpowiedź od GenealogyBank
You can certainly unsubscribe to marketing emails. We know they are very frequent surrounding Black Friday, etc. We're sorry this was a problem for you.
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