GB Foam Recenzje 

286
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am a total novice ordered foam to replace foam in boat seats. Isabel called to check my measurements. We sorted out my order the order arrived 3 days later. Great service understanding and helpful,... Zobacz więcej

Oceniono na 5 z 5

Great service from GB Foam Direct! I initially chose them because their video explaining how to measure the foam made the whole process easy to understand and follow. I was also advised to draw... Zobacz więcej

Oceniono na 5 z 5

Just to say that Isabel went the extra mile to make sure my order was right, and also to get my order to me in record time. The delivery people were also very helpful and cheerful

Oceniono na 4 z 5

Great service quick delivery and pick up (I have used both) and helpful advice to get the best seat cushions for us, not to soft or firm just right. I had seen them for decades supplying the furniture... Zobacz więcej

Informacje dotyczące firmy

  1. Budownictwo i produkcja

Informacje przekazane przez różne źródła zewnętrzne

Buy Foam cut to size & shape Fast with GB Foam Direct. Our step-by-step foam calculator will instantly help you with replacement sofa cushions, custom cut upholstery foam, caravan seats, boat cushions & more. With over 25 shapes and 12 quality grades o...


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

286 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(286)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very efficient service

Needed 6 cushions to re-upholster some dining chairs and the web site told me exactly what I needed and how to specify the dimensions. 2 days later cushions have just arrived and are just right !

7 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Great value and service

Ordered replacements for our sofa, delivery was quick , any questions i had were answered honestly and quickly. Foam sofa cushions fitted perfectly and very comfortable. Would definately use again if and when required. Would highly recommend

3 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Service was great

Service was great, arrived on time cut exactly as ordered and in the stockinette as requested. The web site is very helpful when you don't know what you want so that I ended up with the correct foam for the job.

6 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Great product & service

Perfect size and good advice on the stockinette covering which made it much easier to insert in the cover. Good price and quick delivery.

24 kwietnia 2023
Opinia niezależna
Logo GB Foam

Odpowiedź od GB Foam

Thank you Clive, we really appreciate your kind review. So happy you were pleased with the service.

Have a wonderful day.

Team GB Foam

Oceniono na 5 z 5

Second time I’ve ordered some foam for…

Second time I’ve ordered some foam for seating and both times I have been impressed with both the quality of the product, and speed of delivery. Thank you

26 kwietnia 2023
Opinia niezależna
Logo GB Foam

Odpowiedź od GB Foam

Thanks for your repeat custom, Lawerence. We're so pleased that you were happy with the service on both occasions. Hopefully, we'll see you again soon.

Team GB Foam

Oceniono na 5 z 5

Excelent service!

GB Foam delivered within time which allowed us to complete our project.
All round we were really pleased with the service from GB Foam.

25 kwietnia 2023
Opinia niezależna
Logo GB Foam

Odpowiedź od GB Foam

Thanks for the review Scott! Glad we could get your foam to you in time to complete your project. Have a nice day.

Team GB Foam

Oceniono na 5 z 5

Very simple order process

Very simple order process, quick dispatch and delivery, top quality foam, fits like a glove, very pleased, would use GB Foam Direct again

24 kwietnia 2023
Opinia niezależna
Logo GB Foam

Odpowiedź od GB Foam

Thank you for your kind review, Richard. So glad we could help.

Team GB Foam

Oceniono na 1 z 5

Their website substituted my order

Their website substituted my chosen order of medium foam with soft memory foam. I did not check the confirmation email and now I have a bespoke piece of memory foam which cannot be returned. The issue arose because I selected the type of foam I thought I needed, but there were 2 medium sofa foams. 1 standard and the other premium. I chose Premium situated at the top of the list and after this step there is a drop down which says if you are unsure then choose from a list of uses and they will ensure you get the correct foam. Once this dropdown was selected it overwrote my choice with memory foam ! The order continued but the cart did not indicate the product had been changed. The invoice came through but I did not check as I believed I had chosen correctly and nobody had contacted me to suggest an alternative foam?

My parcel arrived containing memory foam which I didn't think I had ordered. I called GB and they said they could do nothing and the only suggestion was for me to sell it on eBay or another place online.

£99 down
And now seeing how cheap memory foam sells for on ebay I am gonna have to sell for next to nothing. What a waste!!

3 maja 2023
Opinia niezależna
Logo GB Foam

Odpowiedź od GB Foam

Hi Jonathan,

Sorry to read that you placed an incorrect order. The foam use selection tool is designed to assist those unsure about which type of foam to select before placing a bespoke, cut-to-size order. We placed this feature in close proximity to the foam selection menu to complement it. Once a selection is made it clearly updates the selection based on our recommendations.

We provide 2 further instances, highlighting order details including the selected foam grade prior to paying and then send an order receipt via email.

Regrettably, it seems you must have made a selection for a mattress topper as this is the only use on the list that recommends memory foam. The recommended uses for sofa cushions are our regular sofa foam grades.

Wishing you a pleasant day.

Team GB Foam.

Oceniono na 2 z 5

Good company, crap delivery service!

Good company but they use DPD who couldnt find a sky scraper in the middle of a field. No signature is required for their deliveries however sometimes the driver will take it on themselves to need one. Sometimes they will leave with a neighbour (8 doors down but at least it was left), sometimes they wont as I havent specified a neighbour as my safe place and neither have GB Foam (which according to DPD they are supposed to do)

I will also be leaving this review for DPD as ultimately it is their fault but there is absolutely no point in offering an excellent product if the company you pay to deliver cant 🤬

6 kwietnia 2023
Opinia niezależna
Logo GB Foam

Odpowiedź od GB Foam

Hi Sally,

Sorry to read that you had a bad experience with DPD, especially as you say you liked the overall quality of our products/service.

If a customer raises a concern about the quality of their delivery to us via email (along with their order number) we are able to raise this with the courier to help resolve future issues.

The vast majority of our customers are very pleased with our fast and efficient delivery service. Unfortunately, as they are a third-party service, we can't control the actions of each driver.

Also, to note, we can't designate a safe place to leave your delivery on your behalf. This is only something that the parcel recipient can do.

If you'd like to contact us via email, we can raise this with DPD to hopefully get any future orders delivered in a more satisfactory way to you.

Wishing you a pleasant day.

Team GB Foam.

Oceniono na 5 z 5

Ordered Friday 24/3/23

Ordered Friday 24/3 in the afternoon. Was given Monday 27/3 delivery date. Recieved a text today Saturday 25/4, delivery between 1.09pm and 2.09pm. Arrived literally at 1.09pm. Very happy with the whole transaction.

25 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Used GB foams for the first time and…

Used GB foams for the first time and what a great service from start to finish, moved from a previous supplier to try them and they are cost effective. Offer a great service and delivered super fast.

From Character Campers ltd.

1 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing, just buy them now!

Really helpful presale staff, ordering online was very easy, order arrived the next day!
Was worried if they would fit/make a big difference but genuinely impressed, the fibre filled ones we had were around 5 years old, the replacement has made it better than it was originally!

9 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Brilliant Service from start to finish!

Brilliant - first class service, ordered Tuesday and they were here on Thursday!, I was really nervous about getting the measurements correct, and was confused what on the type of foam needed for replacing the rubbish fibre in sofa, the people in the online chat and on the phone, were really helpful and gave me all the advice and help I needed, they fit perfectly and has made the sofa look great again!.. and at a great price!

2 marca 2023
Opinia niezależna
Oceniono na 5 z 5

My sofa is as good as new.

I replaced the sagging cushions in my 12 year old sofa and they are now as good as new. My backache is also better!!!! I shall now replace the cushions in the second, matching sofa. I am delighted!

18 lutego 2023
Opinia niezależna
Oceniono na 4 z 5

Perfect made to measure foam!

Perfect made to measure foam! The website experience was great, I ordered and paid very easily. The foam came exactly in the size I ordered. Very happy with the quality of the product.

The only reason I have given 4 star is due to the lack of communication. My order did not come on the day I chose for it to be delivered and I didn’t receive and dispatch emails. The delivery driver arrived when was expecting (I was sleeping) as I didn’t know when it was going to come.

16 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

I'm so pleased I found this website. We've been thinking about replacing our sofa cushions for a while now and I've been shopping around for a good price. GB Foam were a really good price and the shipping options are great, with the option to choose specific dates.

We ordered mid-morning yesterday, and the cushions arrived via DPD before 8am this morning! The foam is great and odour-free and the construction is really professionally done. I'm absolutely over the moon with these, and the husband hasn't left the sofa since they arrived. They've given the sofa, which was immaculate aside from the well used seat cushions a new lease of life and it looks brand new again.

As the foam in the old cushions protruded above and below the side seams of the covers, I was a bit unsure about measurements so called them and spoke to Sophia who was super-helpful. In the end I gave the measurements of the existing foam and added a note in the comments box to let them know they were foam and not cover sizes. There are options for different types and quality of foam, wadding and stockingette cover - we went for both 'add-ons' and foam type GB41M, which is nice and firm, not too firm and will last a long time.

With the thick wadding and stockingette covering, these have slightly narrowed the cushion seat width as they fill the cover so well, but with use this will bed in perfectly. Absolutely chuffed to bits - thanks to everyone involved!

15 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Faultless service

So easy to use the website, guidance was on point, putting dimensions in and getting a quote was easy, and delivery was really fast. Can’t fault them.

31 stycznia 2023
Opinia niezależna

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