I am a total novice ordered foam to replace foam in boat seats. Isabel called to check my measurements. We sorted out my order the order arrived 3 days later. Great service understanding and helpful,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service from GB Foam Direct! I initially chose them because their video explaining how to measure the foam made the whole process easy to understand and follow. I was also advised to draw... Zobacz więcej
Just to say that Isabel went the extra mile to make sure my order was right, and also to get my order to me in record time. The delivery people were also very helpful and cheerful
Great service quick delivery and pick up (I have used both) and helpful advice to get the best seat cushions for us, not to soft or firm just right. I had seen them for decades supplying the furniture... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Buy Foam cut to size & shape Fast with GB Foam Direct. Our step-by-step foam calculator will instantly help you with replacement sofa cushions, custom cut upholstery foam, caravan seats, boat cushions & more. With over 25 shapes and 12 quality grades o...
Dane kontaktowe
Zjednoczone Królestwo
- www.gbfoamdirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Old sofa now good as new
Decided to replace sofa cushions instead of buying a new sofa. Foam arrived within a couple of days and sofa looks brand new.
AMAZING company for new sofa cushions!
Needed new high quality foam for our old sofa cushions - this company couldn’t be more helpful: all tech specs for the foam available on their website, help with how to measure up, super quick service and delivery and the best after-sales support I’ve seen in a very long time from the amazing Sophia (who definitely should get a raise!).
Best of all we’ve got our sofa back to how it should be (better in fact!) and these new cushions should last for years!
Perfect
Perfect! Worked out dimensions. Ordered, it came no problem just like previous orders. They used DPD who actually deliver packages (unlike EVRI/Hermes & APC).
Without the quality courier we would not have made an order
Excellent
The replacement foam for my sofa arrived today and is excellent,very comfortable, super fast delivery and will definitely be ordering again thank you.
The foam panels and bass traps were…
The foam panels and bass traps were just what I needed to treat my home studio. Delivery was prompt and the method of fixing them to walls/cupboard-doors worked well.

Odpowiedź od GB Foam
Just Great
Easy to use. Good communication. Fast delivery.
And really pleased with the foam, breathed new life into a favourite armchair.

Odpowiedź od GB Foam
Disgusting customer service lies
I purchased an item on a Wednesday and paid £9.99 for next working day delivery so it should have been here on Friday at the latest as it clearly states on their website 'Zone 1 = Next Working Day'
The DPD tracking number on my order was invalid and DPD confirmed this when I spoke with them and they also confirmed that they did not have any delivery scheduled to be delivered to me.
I tried to contact them over Facebook Messenger over the weekend but they were closed until Monday.
I rang and spoke with a lady on the Monday morning who blatantly lied to me several times. She said that it was already at the DPD depot and is getting delivered tomorrow. She also said she would send me the details via email so I gave her my email address and I haven't received anything. She also said that the £9.99 is your standard charge and doesn't mean next working day even though it clearly states that on their website.
I then got a reply on Messenger stating ‘I can see that it should be leaving our factory today for delivery this week.’
So, who is telling the truth???
I messaged them back and told them about the telephone conversation above and their reply was ‘Thank you for your message. We will refund your order in full as i do not think it will be delivered as it looks like the order has gone missing with DPD. Due to a foam shortage on that grade we will not be able to send this out.
Obviously, none of them were telling the truth as the order had never been produced and now they were trying to put the blame on DPD…disgusting customer service and totally uncalled for. All they had to say was it was either a delay or a mistake.

Odpowiedź od GB Foam
Great quality, great price and fast delivery
Used them a few times for camper van builds, great quality foam, I go for firm luxury foam with dacron and stockinette, really pleased with the quality, price and fast delivery, I wouldn't use anyone else, I only do amateur builds but the finished result looks great
we use GB Foam for our Upholstery…
we use GB Foam for our Upholstery Business - always fantastic quick service. Thank you from Secret Messages Interiors
Good product, extra covers needed though
The (four part individually sized) camping-mattresses (equivalent to small double) were delivered quickly and of high quality.
The stockinette cover is pretty pointless though and they should at least offer an option for covers, that's the reason for downgrading to 4 stars.
I purchased mine through covers4all (excellent but of course not cheap), but paid an extra £80 (£210 in total which is a bit much), so quite a bit more than expected. They should collaborate with a cover-providing company as for many purposes virtually all customers will need sth like that. It's what I'd expect
OMG - shocking customer service
OMG! I said I would call them back and they just cancelled my order!
The woman on the phone was really aggressive, I said I would call back and the next thing they have issued me a refund!!
They obviously don't need customers!

Odpowiedź od GB Foam
Site easy to use
Site easy to use , extremely helpful customer service who corrected an order for me immediately , my mistake not theirs. Fast delivery well packaged , can’t fault the foam to replace garden seat pads …Highly recommend.

Odpowiedź od GB Foam
Fantastic service as always
Fantastic service as always, speedy delivery great quality of foam, will use again and recomment.

Odpowiedź od GB Foam
Great service
Great service - really fast turnaround and really good quality. Will definately be using again.
Absolutely fantastic
Absolutely fantastic. Ordering was super easy, and the website is accurate, and the recommendations spot on (I was tempted to go firmer than the recommended foam). The option to choose a delivery date was brilliant and fulfilled. The cushions were perfectly measured and cut, and fit our cushion covers with not a millimetre off. We are now sitting on wonderfully comfortable and supportive cushions for a very reasonable price. Couldn't be happier with every aspect of our experience with GB Foam.
Perfect!
I was upcyling a storage box bought from a charity shop and wanted to make the top into a padded seat. I sent all the measurements to GB Foam and when it arrived it fitted perfectly!
Perfect and prompt
Perfect and prompt. Exactly what I needed to replace our missing sofa bolster cushion. Thank you.
Wet adhesive! See update
Well if they all quality, wet adhesive that has stuck cardboard from the box onto the foam pads, absolutely no hope! Pictures to prove it as well!
Buy from companies that have a phone number! Quick delivery is no good for poor products.
**
GB Foam contacted me on 24th February following the above review.
The matter has been resolved to my satisfaction.
Thank you.

Odpowiedź od GB Foam
I can always rely on this company
I can always rely on this company, they have never let me down! Highly recommend.
Sofa comfort restored in record time.
Fantastic service. Ordered sofa and bench seat cushions and they arrived two days later. A new lease of life for our really uncomfortable sofa. Wish I'd known about replacing sofa cushions with foam ones sooner! The website is well laid out and advises which grade of foam for the thickness of cushion you're ordering. I wouldn't hesitate to use this company again and am thrilled to have found them.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







