GAP Recenzje 

256
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Aaron@GAP. Amended my quote order down by £100. Very good communicating throughout. Only waited 5mins for the adjustment on price. Helped me alot thanks Aaron

Oceniono na 5 z 5

GAP have consistently provided us with excellent service. A special mention must go to Aaron, who went above and beyond to help us out enormously at very short notice recently. We really appreciate th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My first order was a great experience it’s nice and easy to order online and free quick delivery with emails regarding order and delivery. Will order again from GAP

Oceniono na 2 z 5

I ordered online with a delivery date confirmed. I waited in all day until 15:15hrs at which point I called the store to check my delivery was coming. I was told it was not on the day’s delivery shee... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca okien PVC

Napisane przez firmę

GAP manufacture, stock and distribute a wide range of uPVC & Aluminium building products to a large customer base including national house builders through to small independent builders, from a network of over 100 depots across the country. Our manufactured brands include HomeLine, Home Frame, HomeView and Rockdoor.


Dane kontaktowe

  • Partnership Way, BB1 2QP, Blackburn, Zjednoczone Królestwo

  • www.gap.uk.com

4,2

Dobra

Wynik TrustScore: 4 na 5

256 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(256)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amelia made the experience great

Amelia made the experience great. I sent some information across and she went above and beyond to get the quote back for us. She was extremely helpful from start to finish and thanks to her, we will be placing the order with yourselves.
We have used GAP in the past and it just reinforces why we still with them. Because of service and support like Amelia provided.
Thanks very much Amelia. She needs a raise or a bonus...or both.

16 września 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Thanks for the positive review!

GAP Team

Oceniono na 3 z 5

Coupling Bar

The doors we installed look amazing and are very well built. I am not a fan of the new Coupling bars, they don't seem to be wide enough for the frame. This making it difficult to install with concrete fixings.

4 września 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Hi Morris Roofing & Maintenance, Thanks for the review. We'll pass on your feedback about the coupling bar to our colleagues.

GAP Team

Oceniono na 1 z 5

TOTAL WASTE OF TIME

A new plastic supplier to the glazing trade opened up in Kettering called Gap only a few doors down from the regular supplier I've been using for years, one day my supplier didn't have a certain item in stock that I required, so had no choice but to walk a few doors down to the new supplier to see if they had it in stock which they did, at first glance the staff seem to be friendly and helpful, I also asked for a quote on 2 French doors which they told me they will email me the quotes, they also asked me where I normally get my supplies from, I told them I've used the company up the road for years and I have a 30 days account there, the staff offered to price match and also can get me setup on a 30 days account,sounded all good to me, they offered to email me a credit application form which I did receive, was a lengthy form, asked me all the questions as to how long been trading, bank details and 2 trade references which was all provided and submitted, next day I got a email from Gap credit control with the outcome of my application, wasn't good news as they informed me that I need to have spent in the region of £1000 with them before they could consider my application, this was very annoying as i never had these issues with any of the other companies who i hold accounts with in the area. This was not explained to me by the staff on the initial contract with them, Instead the staff totally misled me and wasted my time and made me providing personal details. I have been trading since 1985 without any financial issues, I also explained all this to the staff in the shop and was told they will look into it, so far i've had no response regarding this issue or the quotes for the 2 French doors they promised me, my advise best to stick to a reputable company and avoid being misled from these clowns.

3 września 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Hi Paramjeet

Thank you for sharing this with us. We are disappointed to read your feedback and we apologise for any inconvenience caused.

We obviously can't go into details about credit facilities here on Trust Pilot, but please do pop into our depot to discuss this further if required, as we would welcome the opportunity to serve you moving forwards.

GAP Team

Oceniono na 1 z 5

Poor service huge wait times

Poor service huge wait times. Promised deliveries and then they don’t appear. Damaged handles still not replaced. Me and my partner have been trying to do garden room and decking- my son ordered the bi fold doors. It’s been nothing more than frustrating and disappointing and no one actually cares. So another weekend I can’t have the roof put on my garden room due to incompetence and lack of customer service

6 września 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Hi Julie,

We are very sorry to read your review. If you send me your order reference i will follow this up with our CS team to see how we can help.

GAP Team

Oceniono na 1 z 5

Avoid This Company

Avoid This Company – Complete Waste of Time and Energy

I strongly advise against using this company. My experience has been nothing short of frustrating and disappointing.

Jason and Justin appears completely disorganised and uninterested in providing even basic customer service. No one seems to check whether parts are actually in stock before scheduling delivery, and when the items do arrive, they're often incomplete — making installation impossible. I've repeatedly received doors with missing or incorrect components, and each time, it causes unnecessary delays and wasted time.

To make matters worse, there’s never any clear communication about delivery dates or what to expect. You're left chasing them for updates, only to get vague answers or none at all.

If you value your time, money, and peace of mind, avoid this company at all costs. It’s just not worth the hassle.

4 września 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Dear Premier Windows.

Thank you for your feedback.

We are sorry to hear our depot in Croydon hasn't met with your expectations.

Like all businesses, we strive to offer excellent service and we work hard day in, day out, to achieve this for our customers. It seems on this occasion there have been issues with our 3rd party suppliers, so we extend our apologies for any issues encountered.

We hope to continue working with you in the future.

GAP Team

Oceniono na 5 z 5

Oldham branch

The guys at the oldham branch was very helpful

20 sierpnia 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Thanks for the positive review Paul!

GAP Team

Oceniono na 5 z 5

Just the lads an how friendly an…

Just the lads an how friendly an helpful an Dow to earth they are can’t do enough for ya at the Sheffield branch Wayne an swizzle top lads

6 sierpnia 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Thanks Dave, great to know our Sheffield depot is providing great service.

Thanks
GAP Team

Oceniono na 5 z 5

Best Branch Highly Recommended

Ken is a very knowledgeable and professional Manager and runs a great Team of workers that all go the extra mile on customer service.

Highly recommend the March Branch.

Big Skies Camp Site (March)
UKPPG

31 lipca 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Thanks Big Skies Camping, great to know our March depot is providing great service.

Thanks
GAP Team

Oceniono na 5 z 5

Great experience.

Dealt with Jenny and she was very helpful, friendly and patient. Jenny didn’t just put my order through, she used her experience and questioned some items that were missing, if she hadn’t we wouldn’t have been able to finish the job. Thanks Jenny

17 lipca 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Hi Nicholas

Great feedback on the service Jenny has provided.

Thanks
GAP Team

Oceniono na 5 z 5

Customer service team

Our experience at gap wouldn’t be the same if it wasn’t for sara kershaw & lee. They go above and beyond to resolve any problems we come across and make our job easier running our company.
Thank you for your continued fantastic customer services.

23 lipca 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Thanks Bethan for the 5 star review. Much appreciated.

GAP Team

Oceniono na 5 z 5

Jewson Leamington Spa

great experience dealing with Scott young from Blackburn, very helpful, very responsive and great knowledge. makes it very easy to deal with gap

23 lipca 2025
Opinia niezależna
Logo GAP

Odpowiedź od GAP

Hi Lee. We'll pass the feedback onto Scott and the team.

Thanks

GAP Team

Oceniono na 4 z 5

Jamelia , my contact 👍

The best thing about this service was the contact I had . Jamelia. Nothing was a problem, estimates back quickly . Any problems was there to help . Very polite and an asset to the company. 10/10 for her alone .

23 lipca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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