Aaron@GAP. Amended my quote order down by £100. Very good communicating throughout. Only waited 5mins for the adjustment on price. Helped me alot thanks Aaron
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
GAP have consistently provided us with excellent service. A special mention must go to Aaron, who went above and beyond to help us out enormously at very short notice recently. We really appreciate th... Zobacz więcej
Reakcja na opinię
My first order was a great experience it’s nice and easy to order online and free quick delivery with emails regarding order and delivery. Will order again from GAP
I ordered online with a delivery date confirmed. I waited in all day until 15:15hrs at which point I called the store to check my delivery was coming. I was told it was not on the day’s delivery shee... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
GAP manufacture, stock and distribute a wide range of uPVC & Aluminium building products to a large customer base including national house builders through to small independent builders, from a network of over 100 depots across the country. Our manufactured brands include HomeLine, Home Frame, HomeView and Rockdoor.
Dane kontaktowe
Partnership Way, BB1 2QP, Blackburn, Zjednoczone Królestwo
- www.gap.uk.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy to order online
Easy to order online. Excellent choice of delivery slots. Good delivery updates. Really pleased as usual with the whole purchasing process

Odpowiedź od GAP
The products are amazing quality
The products are amazing quality. I had been undecided about changing my windows and doors as hadnt seen anything that appeared much better than what I had. Then along came GAP windows and doors.. wow.. they are such quality. Look so good. I went for the pebble colour on recommendation from sales team.. its fabulous. I am so happy.

Odpowiedź od GAP
Thanks Mark Dickel from Slough Gap !!!
Great experience dealing with Mark Dickel from Slough , very helpful, very responsive and great knowledge. Makes it very easy to deal with gap !!!

Odpowiedź od GAP
Check the delivery date (estimated)
I ordered materials a week and half before i needed them on site. I wanted them delivered the day before so my team could start work the following day. When they arrived nothing on site and I had to stand the team down. Trying to reach the branch was impossible and had to waste time with Customer Service. If it was clearer that delivery's dates are estimated I would of allowed more time, very disappointed.

Odpowiedź od GAP
Excellent Service
I can not recommend GAP highly enough. Caroline always goes above and beyond to get our orders sorted and delivered extremely quickly. Always a 5* Service.

Odpowiedź od GAP
My recent order arrived in good…
My recent order arrived in good condition and and all there except I ordered mahogany beading and got light oak which the delivery driver insisted it was mahogany could not send it back as I was fitting it the next day

Odpowiedź od GAP
Superb customer care and efficient ordering
I ordered white upvc cladding for a ceiling and communication and fast delivery with a friendly helpful driver made the whole process EXCELLENT.
Provided a catalogue and card too and ordered more things the very next day when I realised it was a local company.
Great competitive prices, and easy to use website and communication.
On my speed dial from now on.
Great service and products high spec.
Thank you very much

Odpowiedź od GAP
I have a Rockdoor which has developed a…
I have a Rockdoor which has developed a fault. It has a 10 year guarantee. From when I first made my claim it has taken Rockdoor a year to replace my door. I would have given 4 stars but I feel there should have been better communication throughout my claim.
I am happy with my new door.
Would not advise a dark coloured door with a south facing aspect as I believe this contributed to the issue, if only I knew of this in advance. Rockdoor says that they have made improvements to their doors, only time will tell.

Odpowiedź od GAP
I used the chesterfield branch and I…
I used the chesterfield branch and I cannot think about enough. Good things to say about how friendly and helpful the staff were and how the customer service was. Absolutely beyond reproach and amazing......
Visited wombwell store today and delt…
Visited wombwell store today and delt with Danny Goddard who his customer service was excellent would definatly recommend gap.Also I would like to mention Tom Branford who also had his input,
We wish all company's where has helpful nothing was to much trouble the company should be lucky to have people like this working for them. Thank you

Odpowiedź od GAP
GAP Helston - real people
I have just completed a small building project.......I bought all the facias, soffits and guttering from GAP in Helston
A big THANK YOU to Matt Smith, Chloe and the rest of the team in Helston for great service and support.....real people who care about their customers
Keep up the good work guys!!

Odpowiedź od GAP
I only come here for my guttering
I only come here for my guttering, soffit and fascia. Darrel, Steve and Turkish have been there for me since I started and they are the loveliest team! Nothing is ever too much bother, always anticipated my upcoming jobs so they would have stock in.

Odpowiedź od GAP
Amazing
Nicola, Claire and Daz are all fantastic. Know exactly what you need and always help out. Fast and reliable service. That’s why I’ve been using these for the past 5 years and I’m more than happy to carry on

Odpowiedź od GAP
What an amazing experience from the…
What an amazing experience from the ladies down at GAP Rotherham. Always tip top on price and stocked up to the rafters!
Would definitely recommend for your plastics goods.

Odpowiedź od GAP
The whole team have been very helpful…
The whole team have been very helpful from start to finish, also thanks to Pete for putting his self out with many deliveries

Odpowiedź od GAP
PLEASE BE AWARE
PLEASE BE AWARE! I purchased a Rockdoor from these people in 2018, a composite top quality "Elite" range door. It's now bowed to the point that it's started to crack....after 6.5 years. These doors were sold as top quality, they definitely are not. The door has bowed so much that it's now cracking in several places, Gap are not interested at all. Please bear this in mind if you're considering using this company and read other 1* reviews of which there are many - it's extremely disappointing, I now have to buy a new door, surely it's reasonable to expect a door to last more than 6 years? Whatever else they say and whatever excuse they give, 6 years should not be the life of a Rockdoor..."a top brand" apparently. I'm in business, if I treated my customers like this I'd soon be out of business! Just extremely disappointed in a company that I thought was decent, I was wrong.
Please read other reviews about their doors, I am far from the only one who has had this experience, it's outrageous. When I told them I'd take them to court, the response was "go ahead".
Easy to use when online ordering
Easy to use when online ordering, but what made it better was I miss ordered somethings I call my local store and they was very helpful and made it all so easy to charge

Odpowiedź od GAP
Professional and customer first approach
I’ve been in the Building Plastics industry running stores for over 20 years. It takes a lot to impress me but I must say Gap Wolverhampton are switched on, customer focused and a credit to the company. Whether it’s Adam the branch manager or Rob the sales manager- they treat every order big or small with the customer in mind. It a pleasure to deal with them.

Odpowiedź od GAP
Customer Services
I required assistance with invoice reconciling earlier today, and requested some assistance from the customer services personnel.
I was so pleased that my call was answered almost straight away, and that the extremely professional and polite lady provided both answers and solutions to my issues raised.
Within minutes invoices were retrieved and detailed information confirmed - and with no fuss at all.
What a refreshing change!
A well deserved 5 stars!

Odpowiedź od GAP

Odpowiedź od GAP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







