GANT USA Recenzje 

256
Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I purchased and never received two items in the last 60 days. There is no phone number to call. I sent several emails and received general responses like sorry for the delay. We have expedit... Zobacz więcej

Oceniono na 1 z 5

Bedrövlig kundservice, Köpte ett 4-pack handdukar där en av handdukarna började tråda upp sig i sömmarna efter någon vecka. Mailade kundservice och fick svar att det var en godkänd reklamation men... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Mina föräldrar köpte en tröja M som alltid passar mig men denna modellen var helt off och även S var ok men absolut inte för liten. Hittade en S på GANT i Sverige men de vägrade låta oss byta då de ha... Zobacz więcej

Oceniono na 1 z 5

Worst fabric.Discard after first wash. Raufullah Buneri at Burjuman store is a terrible person.If you go to him with a feedback he will say that he does not wash his jeans for 6 months so should you.... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Gant is a premium lifestyle brand offering high-quality clothing, accessories, and footwear for men, women, and kids. With a legacy rooted in American East Coast heritage and Ivy League style, Gant was founded in 1949 in New Haven, Connecticut, and has since evolved into a global brand known for blending American sportswear with European sophistication. The brand’s collections include casual and tailored apparel, outerwear, denim, and seasonal essentials, all crafted with a focus on quality, timeless design, and attention to detail.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

256 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 37% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(256)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Standards Slipping

I've always liked Gant clothing but the web checkout page, constantly glitches and as for the courier they use DPD, they're a shambles, and all you get from customer service is we can arrange another delivery date, so I can sit and wait for the driver not to turn up again...I won't be buying from them again

21 lipca 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 5 z 5

Tia at Cannock Gant outlet store

We went to Cannock Gant outlet store . Tia helped us buy holiday shirts and chose the perfect tie to go with a wedding suit for a long awaited wedding in Ibiza next week . It should have been £65 and was only £10 . Thankyou Tia for all of your help .

26 czerwca 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received by Tia.

Should there be anything that we can assist with, please do not hesitate to contact, we would be more than happy to help.

Kind regards,
GANT Customer Service Team

Oceniono na 2 z 5

Going down hill ?

Bought some shorts and was really disappointed by the quality. I weighed them (280 grams ) which is far less than my existing Gant shorts (360 grams ) and the seams were quite puckered. Gant has been my "go to " brand for 20 years and more but now I fear they have joined the race to the bottom. Shame really.

24 czerwca 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 1 z 5

Gant - ignore this at your cost

The service from Gant is terrible, the delivery service is broken and the quality of clothes Gant is selling is just not worth the price. Three excellent reasons to avoid like the plague.
I have tried constantly to hit the “contact” button for Gant on their website but it just flashes away making it impossible to read - so why after a week haven’t they fixed it? I bought a shirt this week, which I liked, however within one day I noticed a small hole on it which has already become bigger. I ordered some linen trousers from them. Using the courier firm Evri, they didn’t knock or ring the bell they decided to push it through the letter box. Result? Terribly creased trousers, trousers that were expensive and yet they had been treated like a bundle of rags. I am furious and the buck stops with Gant - give us the option of several couriers and I for one won’t chose Evri even if they are cheap.
A company which treats its customers with contempt will not thrive.

20 czerwca 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 5 z 5

Online Shop Bestellung mit…

Online Shop Bestellung mit Gutscheincode und sehr zufrieden! Sehr schnell geliefert, einwandfreie Ware, gute Zahlungsmöglichkeit mit Klarna Rechnung möglich.
Zwar etwas teuer, aber meiner Meinung nach tolle Mode. Dann lieber ein Teil weniger kaufen…..

9 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Poor quality only surpassed by even worse customer service.

Received a blue jumper (c£100) as a present and after the first wash the colour faded in parts and became really patchy. It's unwearable now. The patchy look makes it just look filthy. Most expensive gardening attire in UK.
Have email customer services 3 times and not so much as the courtesy of a response.

4 czerwca 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 1 z 5

Gant just cant deliver on Customer Service

Ordered 2 pairs of shorts for £140 and Gant used Hermes Evri to deliver ere reply suggested them to me. They did not arrive as their delivery company had told me. Hermes are a rubbish company which a company like Gant should know. So whilst I like their cloths their customer service is rubbish. I did as they asked and was cut off having been asked to hold. More poor service from Gant

24 maja 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 1 z 5

A nightmare to have a refund

A nightmare to have a refund. Another dispute running on paypal. Shop elsewhere and avoid having do deal with 4th grade customer service.

EDIT 06/09/2022: Wow! 4 months later I got a reply! This sums up the service this brand has to offer. I have nothing to discuss with you, I got rid of the few Gant items I had and replaced them with Ralph Lauren. Much better now.

13 maja 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 1 z 5

Avoid

The quality of the GANT boots is extremely poor. The guarantee is a lie. There is nothing else to add.
Addition: In the response of GANT, I could contact their Customer Service through a number that does not have any country specification number so it is pointless.

2 maja 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 2 z 5

Painfully slow returns and refund process

Gant has been my go to brand although sizing fluctuates so massively depending on where garments are made. Beacuse of this it is often the case that you need tobreturn things. Word if warning here the refund process is lengthy and slow as a snail taking a nap. There is no acknowledgement that your returned item is received and then it takes weeks for the refund. Competitors Refund in a fraction of the time. I will be more reluctant to buy online in future because of this.

In relation to your response to my feedback about your slow return process you invite me to call you. The review was left five months ago and you responded 4 hours ago? I think your lack lustre response and the 5 month delay in responding sums things up about my complaint about slow service! How ironic!!

26 kwietnia 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 1 z 5

I can see that this company already has…

I can see that this company already has a poor rating. Ordered an item which was confirmed by Gant on 06.04.22 and still not received although they are happy enough to take my payment!

19 kwietnia 2022
Opinia niezależna
Logo GANT USA

Odpowiedź od GANT USA

Hello,

Thank you for taking the time to provide us with your feedback.

We are very sorry to hear you are not happy with your GANT purchase.

Should you wish to discuss this further, please call our customer service team on 0800 319 6795.

Kind regards,
GANT Customer Service Team

Oceniono na 1 z 5

Ho comprato in saldo ben tre maglioni…

Ho comprato in saldo ben tre maglioni di questo marchio : uno peggio dell’altro . Pessima qualità della lana , si riempiono di "palline" al primo utilizzo ( in ufficio seduto … non a funghi nei boschi )!! Il tutto nonostante avessero prezzi di cartellino sui 140€ l’uno. Pessimi. Mai più comprerò qualcosa di Gant ( pessime esperienze passate anche con una polo ed una camicia ). Pensavo fosse un caso ma non è così : pessima qualità da magazzino cinese a prezzi da boutique .

6 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

God kvalitet, kundeservice og hurtig levering

God kvalitet, kundeservice og hurtig levering. Jeg havde brug for levering af en jakke 2 dage efter bestilling. Skrev til kundeservice og fik svar med det samme om, at de ville levere hurtigt. Jeg fik varen allerede dagen efter bestilling. Mine bedste anbefalinger herfra 😃

8 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Geen geld terug bij zoekgeraakte bestelling

Bestelling is bij DHL zoekgeraakt. Volgens status DHL al weken in depot. Dus klantenservice gebeld, 2 weken later gemaild, en weer 2 weken later is de klantenservice onbereikbaar. Geld terug heb ik tot op heden niet ontvangen. Ongelooflijk dat een A merk als Gant zo met zijn klanten om gaat. Dit lijkt meer op oplichting.

25 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

A bad first time experience of this over priced brand

This the first, and the last, time that I will buy from Gant.

I ordered the mens Broadcloth Gingham Capri blue / white shirt in 3XL as that my normal size when I buy from my usual brands but no so with Gant.

I paid £85 + extra for next day delivery which is stupidly over priced but the shirt was delivered on time. The cloth feels nice, its a thin but crisp cotton (which is what I wanted) but the sizing was certainly 3XL even though the label said it was.

The neck was almost 2 inches too large and the body just looked like a tent on me. I have long arms yet the sleeve of this shirt were about 1 1/2 inches too long.

Its almost as if this shirt, in the larger sizes, had been designed by someone with no idea of 3 XL male.

It gets worse, I thought I would try a 2xl (which the system was showing as in stock) so I joined up as a Gant member and I should have received a 20% discount but it did not show in my account.

When I tried to add a 2 XL to my shopping basket I kept getting an error message telling me to call customer services, who were uterly usless and could not take my order over the phone.

Feeling very unhappy with my Gant experience so far I searched on Google for mens Broadcloth Gingham blue / white shirt and up came House Of Frasor who were selling it for £60 which is £25 less that Gant's rip off price so I ordered one.

It was delivered today and while 2 xl the neck is the perfect size the body is too tight.

How hard is it to manufacture your cloths to standard sizes and why are you so bloody expensive on what it really a standard everday shirt?

If the shirt had fitted me as expected I would be giving a positive review.

I know that when I buy from my normal brands such as Fat Face that thier 3XL is consistantly the right size, the cloth is of such high quality that I still wear shirts from them that are over 10 years old. The same size consistancy goes for Next also. Thier 3xl is exactly the saze size as the Fat Face 3 xl.

Both of the Gant shirts have been shipped back today for full refunds as they do not fit correctly.

For an £85 shirt - I expect it to fit me perfectly.

What a disapointment and I will not be buying from Gant again.

4 lutego 2022
Opinia niezależna

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