GANT USA Recenzje 

Site doesnt work on checkout, crashes as soon as you press pay and takes you back to an empty cart, hours of my life wasted.

Your developers are inept!

Just look at the reviews and (even worse) their stock 'cut and paste' reply to any complaint which is 'if you want to discuss this further, give us a call) Why? It's your responsibility to address and correct errors and complaints. Request the order number and do something to help your customers! My issue is with the 3/5 day delivery lead time on the website (or next day delivery if ordered before 2pm) . I was advised (after having to chase my late order) that it would now be 5/7 days due to an annual stock check. This was a gift which now won't make the birthday date. Thanks Gant. Tomorrow will be day 9. Fuming; still no sign of my product and customer services ignoring my emails to find out why they're STILL advertising 3/5 days or next day delivery when they know full well they can't fulfil that. The website is currently continuing to knowingly mislead customers.
Let's see if I get the standard reply, eh? In case you want it, Gant, order is GB000951156. I shan't be holding my breath though.

Update. 27.11
You again fail to address the issue which was why your website wasn't updated to reflect the fact that you couldn't meet the delivery dates you were telling your customers you could.

We have been ordering on the basis that our goods would be delivered within the time frame advertised and you never changed the website details between that day and this.

I have an email that shows that you KNEW the inventory was coming up as it does every year and yet, nothing to warn of possible delays.

To clarify, it was also 2 days after I was already told of the late delivery via email that I received your stock email to say it wouldn't arrive in time, so you did not advise at the 'first sight of a delay'. In fact, you actually knew it might cause delays.

Lastly, your CS team said via email that they would escalate the issue to a supervisor and yet I never heard anything back.

THAT'S why your reviewers mark you as they do. Don't apologise, in future, just advise what you will do for your customers as a result of their issues rather than cut and pasting replies to feign empathy.

Plagget jag beställde var defekt, kontaktade kundtjänst men har inte fått något svar. Har nu gått flera veckor. Känns riktigt oseriöst. Avråder från att handla på gant!

Bedrövlig kundservice,
Köpte ett 4-pack handdukar där en av handdukarna började tråda upp sig i sömmarna efter någon vecka. Mailade kundservice och fick svar att det var en godkänd reklamation men att de inte hade möjlighet att skicka ut en ny utan jag skulle göra en ny beställning på ett 4-pack och sen göra en retur på alla de gamla handdukarna, otroligt osmidig reklamationshantering,
Man får inte känslan av kvalitet,

Addetti ai negozi competenti, ottimi tessuti, resa impeccabile

Such a pity Gant use such an awful courier to deliver their product. Evri just has to be the worst delivery service anyone can use. Quite why Gant would risk their reputation using such a delivery service can only be down to pure cost cutting.
First attempt to deliver failed as they failed to notify delivery time window before they attempted delivery. Second attempt no time window delivery notification or attempt just put they couldn't find the address, such wasters of every ones time and resources.
Gant customer services were so relaxed about the lies told by Evri that either it happens all the time or they just don't care.
Gant where did the quality go ?

Dear Gant,
From your reply, it would seem I didn't make my review clear. My issue is with your carrier "Evri" not the Gant product.

2nd review of the year. Bought 3 polo shirts and the grey Gant hoodie, hoodie was purchased in the Edinburg shop last October. All three polo shirts on-line from the Gant website.
I have around 15 polo shirts in total and the earlier purchased shirts from about 5-10 years ago are all going strong yet the latest buys have shrunk and distorted along with the hoodie. The hoodie is the worse as the waste band part of it has gone really baggy yet the hoodie that I bought 7-8 years ago is still going strong, although faded a little and a ringlet falling out from the drawstring, it's ok for work clothing where most of the polo's are destined for now.
Definitely will be staying away from Gant and never wasting my money no longer.
You greedy directors need to change your direction, get back to the quality cloth instead of lining your deep, fat pockets. You're destined for the scrap heap if something doesn't change!

Website never ever works. Ever. For nearly a year their payments fail and never go through. Always an absolute shambles to purchase something. After two years of lockdown you’d think they get their act together with their website. Shocking and terrible customer service online for a brand that’s trying to be on par with Ralph Lauren or Lacoste or Clavin Kline. Really gone down hill of late. Nobody in customer service wants to help you, they just send templates replies. Spend your money elsewhere.

Shocking quality of jeans had 2 pairs and each teared down back pocket after a few wears and washes, stay away from this brand as the quality and price is absolutely disgusting.

Nul je ne recommande absolument pas. Achat sur internet non livré non remboursé !!! Impossible de joindre service client par téléphone. Idem service client en ligne aucune réponse aucun retour. Lamentable

Al 3 keer achter elkaar, jas en 2 vesten besteld. Versturen het in een kledingzakken waardoor DHL het dure goed al 3x door de brievenbus heeft gepropt en niet aangebeld. Wat alles sloeg is dat ze mijn handtekening hebben vervalst, de bezorgers van DHL. Wat een asociaal zooitje is dat,
en het is nog ook fraude in geschriften
en strafbaar. Gant doet hier TOTAAL niets aan. Verstuur kleding in een doos kunnen ze ook geen dure kleding meer door de bus proppen.
Het ergste komt nog:
Tot ik vanavond mijn review op de site van Gant teruggestuurd kreeg. Hij werd niet geplaatst mits ik 'm ten gunste van Gant aanpaste. Aan dat soort brutaliteit heb ik geen behoefte,
dus niet gedaan. Zijn echt van het padje af bij Gant. Mij zien ze er niet meer terug, al was ik heel lang al een trouwe klant van ze.Helemaal klaar mee.

I had a quality control issue with a purchase brought it to the attention of Charlotte Manager in Gant Customer Service who was excellent and resolved my issue completely.

Been buying Gant polo shirts and after about 6 months the seams on the neck and arms are coming away, last time I will ever buy another Gant item. The quality is just not there anymore for the excessive price you pay for them.

I’m a fan of the brand and bought many nice articles. Unfortunately the white polo T-shirt shrinked at least a number size after washing it at 30degrees. Cannot recommend it.

Die Sachen kommen immer mit viel Liebe verpackt an, Qualität unschlagbar!

I am really curious as to who your demographic is? Looking at your current website after being sent an email advertising your sale all I can see are very young very moody young boys who all look like they wish they were somewhere else. As a mature male who has bought Gant on many occasions this type of selling, to what appears as a very niche audience, definitely dissuades me from considering Gant clothing. Who would have thought after all these years Gant was not really after my business at all.

I think the buyers have completely lost it. It’s always been a preppy range. What is it now.. a confused range of merchandise on the wrong models.

After buying a shirt at Gants St Pancras, London we got home to find it didn't fit!!, however after a little research to find the returns claim procedure we emailed the shop absolutely delighted with the result , Darren shop manager so helpful, payment refunded & postage costs without a quibble. Thank you Darren you made my day .

Varning för deras linneshorts. Dyra och urusel kvalitet. Var tvungen att sy om sömmarna innan de gick att använda.

Awful customer service, emailed customer service regarding faulty trainers which have broken it’s been under 30 days since I bought them… they forwarded my email to the store which they ignored and now they keep referring me back to the store… I don’t have a store locally and purchased the trainers elsewhere… never shopping here again.