Fraser and Fraser Recenzje 

304
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was contacted by Fraser and Fraser and a number of similar companies after a distant relative passed away intestate. Each said that they would represent my interests in gaining my share of the estat... Zobacz więcej

Oceniono na 5 z 5

Brain reached out to me about an estate that was left to me which I had no idea about. It was then transferred to Billie to distribute my share to myself, throughout the whole process Billie has kept... Zobacz więcej

Oceniono na 5 z 5

Thank you Fraser and Fraser, especially Ben Cornish our Case Manager who throughout the process was professional, informative, helpful and patient. Ben was always available to speak to and made you... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Incompetence beyond belief. Strung along for 20 months believing we would recieve a significant amount of inheritance from a distant relative, only to find Fraser & Fraser, in a rush to get their gr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Genealog

Napisane przez firmę

Fraser and Fraser is a prominent and long-established firm of professional genealogists and international probate researchers, headquarted in London, England. With a history spanning over 100 years, dating back to 1923, the company has become recognised leader in the specialised field of tracing missing beneficiaries to unclaimed estates, assets, and derelict properties across the globe. Currently in its third generation of family leadership under Andrew and Neil Fraser, the firm has built a strong reputation for its expertise and commitment to excellence within the probate research industry. The core services offered by Fraser and Fraser are centered around navigating the complexities of estate administration and inheritance. Their primary focus lies in meticulously tracing and locating individuals who are entitled to a share of an estate, whether explicitly named in a will or in cases where the deceased has passed away intestate. Beyond this, they provide comprehensive probate research services, assisting legal professionals in all facets of estate management by leveraging their in-depth knowledge to identify and connect with missing heirs. Thei capabilities extend internationally, facilitated by a robust network of agents and strategically located offices within Europe, enabling them to effectively handle intricate cases involving cross-border family ties and assets.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

304 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 40% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(304)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 75

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Oceniono na 5 z 5

Sally was so helpful and patient…

Sally was so helpful and patient getting me through what could have been a difficult and stressful process.

1 kwietnia 2026
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Odpowiedź od Fraser and Fraser

Hi Susie

Thank you for the lovely review! We’re glad Sally could make the process easier for you. We’ll be sure to pass your kind words along to her.

Fraser and Fraser

Oceniono na 5 z 5

Seamless Process

We are all so pleased with the FF team and particular Ben Cornish, for all the hard done and efforts made in locating all our relatives with whom we have been able to meet after so many years. The whole process has been seamless and thorough in all respects. Thank you so much FF team. Just brilliant !

30 marca 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Satish

We appreciate you sharing your experience. It’s fantastic to hear that Ben Cornish and the Fraser and Fraser team were able to help you reconnect with your relatives. We’re glad the process was seamless and made such a positive difference. We’ll pass on your feedback to the team.

Fraser and Fraser

Oceniono na 5 z 5

They were extremely helpful and…

They were extremely helpful and understanding. Kept me fully updated throughout and although I intally thought the charge was high. The work they put in to secure my monies was outstanding .

20 marca 2026
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Odpowiedź od Fraser and Fraser

Thank you for your feedback. We’re glad our support and communication met your expectations and that you were happy with the outcome.

Fraser and Fraser

Oceniono na 5 z 5

good experiance at fraser fraser

andy loakes was the one i talked to most of the time. he and others have done a very good job. he was allways there for you allways answered very quick. i think fraser fraser have done a very profetional service it did take a while to complete. the outcome was very good. so many thx to all who took part and many thx to andy loakes marks out of 10 - 11

26 marca 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi John

Thank you for your feedback.

We’re delighted you were happy with the service and that Andy Loakes and the team provided timely and professional support throughout. We appreciate your patience and are pleased the outcome met your expectations.

Fraser and Fraser

Oceniono na 5 z 5

Excellent company

Fraser and Fraser was extremely professional and dilligent in dealing with our family case.
Ben was regularly keeping us up to date and quick to communicate with us through the whole process from start to finish.

24 marca 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Martin

Thank you for your kind review. We’re delighted to hear you found our service professional and diligent, and that Ben kept you updated and communicated promptly throughout the process. We will make sure to pass your feedback on to him.

Fraser and Fraser

Oceniono na 5 z 5

A great company

A great company, took a while to release the funds, but a very complex case. All worked out great in the end. Thankyou Mr A howland

18 marca 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Philip

Thank you for your feedback. We’re glad everything was successfully resolved in the end and appreciate your patience with the complexity of the case.

Fraser and Fraser

Oceniono na 5 z 5

I highly recommand Fraser and Fraser

I highly recommand Fraser and Fraser.
Thank you for your kindness and for your professionalism

27 lutego 2026
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Odpowiedź od Fraser and Fraser

Hi Caroline

Thank you for your kind review and recommendation. We’re glad you were happy with our service and professionalism.

Fraser and Fraser

Oceniono na 5 z 5

Most grateful for your help

Most grateful for your help. Thank you

10 marca 2026
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Odpowiedź od Fraser and Fraser

Dear Louella

Thank you for your kind review. We are delighted to hear you had a positive experience and are pleased we could be of help.

Fraser and Fraser

Oceniono na 5 z 5

From initial contact I felt there was…

From initial contact I felt there was excellent communication, by phone and also a visit to my home. Process was fully and clearly explained, giving time for questions at an emotional time.
I felt happy to allow the solicitors to commence work on my behalf, and was kept fully informed throughout.
The estate was settled and everything resolved quite quickly. I would definitely recommend this company to others with no hesitation at all. I conveyed my thanks for work done.

26 stycznia 2026
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Odpowiedź od Fraser and Fraser

Hi Carol

Thank you for taking the time to share your experience. We’re pleased to hear that our team’s support and clear communication helped you feel confident throughout the process, and that everything was resolved smoothly.

Fraser and Fraser

Oceniono na 4 z 5

Good service and happy to recommend

I think the key thing to bare in mind is that this type of process is not quick. Thats not a fault of Fraser & Fraser just an outcome of the complexity and steps that have to be undertaken. That said they have guided us through it and been quite clear when they have communicated with us. If there was one slight niggle it was just the frequency of communications could be better given the length of time this process runs. A good service and happy to recommend.

14 lutego 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Andy

Thank you for your positive feedback and recommendation. We’re glad you felt supported and clearly guided throughout the process. We also appreciate your comments regarding the frequency of updates and will take this into account as we continue to enhance our communication.

Fraser and Fraser

Oceniono na 5 z 5

Simplified what could have been a complex situation,.

Fraser and Fraser dealt with everything following the death of a relative we had not seen in a number of years. The process was simple and we were walked through what was needed. The correspondence provided was sufficient to keep us up to date without being overwhelming.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Susan

Thank you for sharing your experience. We’re pleased that our team was able to support you efficiently and that our correspondence kept you informed in a clear and manageable way.

Fraser and Fraser

Oceniono na 4 z 5

I was contacted out of the blue…

I was contacted out of the blue regarding the passing of my great uncle, Fraser and Fraser have been very professional throughout the process, I have only had to contact them a couple of times with a question or asking for an update and they have always replied promptly by email.

10 lutego 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Caron,

Thank you for taking the time to share your review. We are pleased to hear that you found our service professional and that our team responded promptly to your enquiries. We appreciate your kind comments.

Fraser and Fraser

Oceniono na 1 z 5

Case Delayed

The case was delayed for more than five years.

31 grudnia 2025
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Dear Peter,

Thank you for your feedback. However, we believe there may be some confusion regarding our role in this matter.

Our records indicate that you were not a client of this firm. We were previously instructed by a third party; however, our involvement in that case concluded in 2021 when we withdrew from the matter. As we have had no involvement in the case for several years and did not represent you, we cannot comment on any delays you may have experienced.

We take all feedback seriously, but as there was never a client-relationship between yourselves and us, we kindly suggest directing your concerns to the appropriate parties currently handling the matter.

Best regards,
Fraser and Fraser

Oceniono na 5 z 5

Fraser and Fraser

Fraser and Fraser contacted me about the death of a distant relation who had passed , They advised me of the date of the funeral and advised they were dealing with the estate of the deceased tracking down heirs etc> . They kept me updated about the process which was quite long and arduous. I would recommend them .

19 stycznia 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Keith

Thank you for sharing your experience. We know estate matters can be long and complex, so we’re pleased our updates kept you informed throughout. We appreciate your recommendation and are glad we could assist you and your family.

Fraser and Fraser

Oceniono na 5 z 5

Very pleased with the process

Very pleased with the process. Excellent hosting.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Cristobal

Thank you for your kind review. We’re pleased you were happy with the process and appreciate you sharing your experience.

Fraser and Fraser

Oceniono na 5 z 5

Fraser and Fraser are very professional…

Fraser and Fraser are very professional and efficient. They make what can be a distressing task easy . I would have no hesitate in recommending them.

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi David

Thank you for taking the time to share your experience. We’re delighted to hear that you found our service professional and efficient, and that we could help make a difficult task more manageable. Your recommendation is truly appreciated.

Fraser and Fraser

Oceniono na 5 z 5

A Thorough Job

I can’t speak more highly of the team at Fraser & Fraser. Our case lasted a couple of years but they kept me informed at every step. If you become an unexpected beneficiary, go with Fraser & Fraser to represent you, I would definitely recommend them.

18 grudnia 2025
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Odpowiedź od Fraser and Fraser

Hi Gill

Thank you for sharing your experience with us. We’re glad our team was able to support you over the course of your case and keep you informed throughout. We appreciate your recommendation and the trust you placed in Fraser and Fraser.

Fraser and Fraser

Oceniono na 5 z 5

Very pleased with how Fraser & Fraser…

Very pleased with how Fraser & Fraser have conducted this process, finding all interested parties, gathering all info and keeping everyone informed.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Fraser and Fraser

Hi Cusc

Thank you for your kind review. We are delighted to know you were very pleased with our process, particularly our work in finding all parties, gathering information, and keeping everyone informed. Your feedback is greatly appreciated.

Fraser and Fraser

Oceniono na 1 z 5

Beneficiary

I was visited by a rep from Fraser and Fraser back in September 2024 regarding a late uncle and was informed that i was sole heir as you can imagine this came as a shock to me. Role forward now to December 2025 i have now been informed that i will not inherit from my uncle due to me being adopted by my stepfather this automatically stems you from not being able to benefit from your biological family (shocking English law).. as you can imagine this as caused me immense stress. Fraser and Fraser how could you get it totally wrong you would have known that i was adopted through your research surely you have seen this many times and then to get through probate as well and then several phone calls later that it wont be long before completion then i got an email to say i wasn't entitled to benefit my stomack literally dropped you can imagine how i felt. i put up with this for over 14 months thinking my biological family had looked after me in some sort of way if only i had met them that was the sad part my uncles assets will probably go to the Government now because i cant see them finding other beneficiaries.

6 grudnia 2025
Opinia niezależna

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