Estate Research Recenzje 28

Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It has been a pleasure to deal with Estate Research who have provided updates where appropriate and have very friendly and helpful staff.

Oceniono na 4 z 5

Always pleasant to chat to, would have been 5 stars but sadly it’s taken longer than expected and I am being asked a lot how much longer. All in all I have been happy to talk to anyone there and they... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Information was good but did really think the online family tree was very good as difficult to read on your iPhone, would have preferred a hard paper cop.

Reakcja na opinię

Oceniono na 5 z 5

We found the research into our family very extensive and I could verify most of it from my many years of genealogy using Ancestry worldwide.

Reakcja na opinię

Informacje dotyczące firmy

  1. Genealog
  2. Usługi prawne

Napisane przez firmę

Estate Research specialise in tracing next of kin and missing heirs to estates. We work with local authorities, NHS trusts & hospitals and our Private Client department provides a range of legal services to Wills & Probate solicitors.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

28 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Accurate and in depth …

We found the research into our family very extensive and I could verify most of it from my many years of genealogy using Ancestry worldwide.

16 kwietnia 2026
Logo Estate Research

Odpowiedź od Estate Research

Hi Susan,

Thank you for 5 star review!

We’re so pleased to hear you found our genealogical research accurate, extensive, and in-depth.

We really appreciate you taking the time to share your feedback.

Best Wishes,
Estate Research

Oceniono na 5 z 5

Information was good but did really…

Information was good but did really think the online family tree was very good as difficult to read on your iPhone, would have preferred a hard paper cop.

16 kwietnia 2026
Logo Estate Research

Odpowiedź od Estate Research

Hi Laraine,

Thank you for your 5-star review. We’re so pleased to hear that you found our information helpful.

We’d be very happy to send you a hard copy of your family tree. Please get in touch with your case manager to request one.

Kind regards,
Estate Research

Oceniono na 5 z 5

Although I have not yet had a lot of…

Although I have not yet had a lot of dealings with the company I have found them to be very helpful and professional

15 kwietnia 2026
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Odpowiedź od Estate Research

Hi Michael,

Thank you for your kind review.

We're so glad to hear you found our team very helpful and professional.

Should you ever have any questions regarding your case, just get in touch and we will be more than happy to assist.

Best Wishes,
Estate Research

Oceniono na 5 z 5

Just very helpfull all round kept me…

Just very helpfull all round kept me informed

8 kwietnia 2026
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Odpowiedź od Estate Research

Hi Thomas,

Thank you for your lovely review.
We are glad to hear you found our service helpful and our team always kept you informed.

Best Wishes,
Estate Research

Oceniono na 5 z 5

Excellent

Was really happy with this service

8 kwietnia 2026
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Odpowiedź od Estate Research

Hi Anthony,

Thank you for your lovely review, we're so glad to hear you were really happy with our service!

Kind Regards,
Estate Research

Oceniono na 4 z 5

Always pleasant to chat to

Always pleasant to chat to, would have been 5 stars but sadly it’s taken longer than expected and I am being asked a lot how much longer. All in all I have been happy to talk to anyone there and they have always been very easy to discuss this matter with me.

8 marca 2026
Logo Estate Research

Odpowiedź od Estate Research

Hi Mal,

Thank you for your kind review.

We’re delighted to hear that you’ve been happy with the team. While we always aim to progress matters as quickly as possible, finalising an estate can sometimes take longer than expected due to research requirements, involvement of third parties, and other factors beyond our control.

Please don’t hesitate to get in touch if you have any questions about your case - we’re always happy to help.

Best Wishes,
Estate Research

Oceniono na 5 z 5

Family trees and intestacy law

We were contacted out of the blue by Estate Research regarding a distant family member who had died without a will. Staff were very professional, confidential and informative as they took us through the legal process regarding intestacy rules. We have learnt a lot along the way about wills, probate and how relatives are traced when they are beneficiaries of an unclaimed estate of a deceased relative.

12 marca 2026
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Odpowiedź od Estate Research

Hi Stephanie,

Thank you for your lovely review.

We know it can be a shock to receive contact like this out of the blue, so we are very pleased to hear you found our team professional and informative throughout the process.

Thanks again,
Estate Research

Oceniono na 5 z 5

Good job

Good job, very detailed and correct, good layout and easy to understand

23 stycznia 2026
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Odpowiedź od Estate Research

Hi Andrew,

Thank you for your 5 star review!

We're glad to hear everything was easy to understand and very detailed.

Thanks again,
Estate Research

Oceniono na 5 z 5

Very professional service

Everything handled well

2 lutego 2026
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Odpowiedź od Estate Research

Hi David,

Thank you for your 5 star review!

We're pleased to hear you have found the team very professional and that everything has been handled well with your case.

Best Wishes,
Estate Research

Oceniono na 5 z 5

Plain talking

Plain talking, no " jargon", full explanation of process and results.
Always contactable.

19 lutego 2026
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Odpowiedź od Estate Research

Hi Roger,

Thank you for your kind review.

We're pleased to hear that you found our explanation of our processes clear and the process easy to understand.

We always aim to keep things straightforward and make sure our beneficiaries feel informed and supported throughout.

Best Wishes,
Estate Research

Oceniono na 5 z 5

Not just inheritance but family surprise

Not just inheritance but family surprise. Estate Research uncovered relatives I’d never heard of. Totally unexpected but amazing!

10 października 2025
Opinia niezależna
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Odpowiedź od Estate Research

Hi Sophie,

Thank you for your lovely review!

We’re really pleased we could help you uncover more than just an inheritance - uncovering new family connections is an incredibly meaningful part of what we do.

Our team takes pride in our thorough genealogical research process, and it’s great to hear you found the experience amazing.

Best Wishes,
Estate Research

Oceniono na 1 z 5

DAYLIGHT ROBBERY

DAYLIGHT ROBBERY
Beware using this company.
They send out a contract for you to sign agreeing to pay 20% + VAT of the inheritance amount received, but what they don't tell you is that it is negotiable!!
My sister and I both signed these forms. They had done the search to find us through our late father, and we did inherit some money, but we were both charged the maximum fee.
When I challenged Wesley that it was 1 search that found us and that we should have been charged 1 fee, I was told that the fee could have been negotiated!!
UNBELIEVABLE - take the money THEN tell me that - DISGRACEFUL

30 czerwca 2025
Opinia niezależna
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Odpowiedź od Estate Research

Hi Deborah,

Thank you for your feedback. We’re sorry to read that you feel disappointed with your experience.

We always aim to be transparent about our fee structure from the outset, we’re really sorry if any aspect of this was unclear. Our fees reflect the time, risk and resources involved in conducting detailed genealogical research and progressing an estate claim.

The opportunity to discuss your concerns directly and review the matter further would be greatly appreciated, please feel free to get in touch so we can go through this with you.

Kind Regards,
Estate Research

Oceniono na 1 z 5

Absolutely awful company

Absolutely awful company. 3 years in and still not a sniff of an inheritance. There wont be anything left by the time they've finished. 3 of the beneficiaries have died waiting for this estate to be settled, so that gives them an excuse to start all over again. My mother in law promised her share of her brothers estate to her Grandkids, but she has now died !!!!

13 czerwca 2025
Opinia niezależna
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Odpowiedź od Estate Research

Hi Julie,

Thank you for your feedback.

We’re very sorry to hear how frustrating and upsetting this situation has been for you and your family.

We fully understand how difficult it can be when an estate takes a considerable amount of time to administer, particularly where beneficiaries are waiting for closure. Delays are often due to legal processes, estate complexities or matters outside of our direct control, but we appreciate that this does not lessen the impact on those involved.

The passing of beneficiaries during what can be a lengthy administration process is always deeply regrettable and can unfortunately introduce further legal steps that must be followed before distribution can take place.
Your concerns are taken seriously, and we would encourage you to contact us directly so the specific circumstances of this estate can be reviewed and addressed in detail.

Kind Regards,
Estate Research

Oceniono na 1 z 5

Dreadful company

Dreadful company , never contact you and after 18 months have still
Not completed the family tree so we cannot receive our inheritance . My brother and myself are the only relatives they found but they say they can’t be sure, there may be some in New Zealand . Still
No proof found , they’re just trying to make more money for thrmselves ,
Do your own research if you find an unknown relative has died intestate, you don’t need estate research . Their fees are enormous , 15 % plus vat of the final
Estate!!! And they don’t finish the job .

4 czerwca 2025
Opinia niezależna
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Odpowiedź od Estate Research

Hi Stephanie,

Thank you for sharing your feedback. We’re very sorry to hear that you feel disappointed with your experience.

Estate administration and genealogical research can sometimes take longer than anticipated, particularly where there is a possibility of overseas relatives. In those circumstances, we are required to carry out thorough investigations to ensure that all entitled beneficiaries are correctly identified before any distribution can take place. This is a legal safeguard designed to protect the estate and all parties involved.

Our fee structure is agreed in and reflects the time and resources invested in tracing and verifying beneficiaries. We appreciate that delays can be frustrating, especially when you are awaiting an inheritance.
Please feel free to contact us directly so the matter can be looked into fully and addressed appropriately.

Kind Regards,
Estate Research

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