Dear Flywire Team, I would like to sincerely thank you for the support and assistance you provided throughout my payment process.your help made the process much easier for me,and I truly apprec... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fees are high, exchange rates unfavorable. Payments get randomly "flagged" and cancelled but they take the money anyway. Wait an unknown amount of time for a refund (and not even the full amount). One... Zobacz więcej
Reakcja na opinię
I am waiting for my refund last 2 months but flywire is doing late. It is so annoying. Please give us our service so quick.
Reakcja na opinię
Once customer support finally reached out with helpful instructions, it was a simple process, but it was frustrating up until that point. I received two emails - one telling me my payment didn’t go th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Usługi płatnicze
- również w kategorii:
- Kantor
- Producent oprogramowania
- Przelewy pieniężne
Napisane przez firmę
Flywire is a global payments enablement and software company. Flywire combines its proprietary global payments network, next-gen payments platform and vertical-specific software to deliver the most important and complex payments for clients and their customers. Flywire leverages its vertical-specific software and payments technology to deeply embed within the existing A/R workflows for its clients across the education, healthcare and travel vertical markets, as well as in key B2B industries. Flywire also integrates with leading ERP systems, so organizations can optimize the payment experience for their customers while eliminating operational challenges.
Dane kontaktowe
Stany Zjednoczone
- support@flywire.com
- www.flywire.com
3,8
Dobra
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They provide very good service.
14 lipca 2026
Odpowiedź od Flywire
Hi Avijit,
We are so glad! Thanks for your feedback.
Best,
Payment Experience Team @ Flywire
Odpowiedź od Flywire
Hi Shimoga,
Thank you for reaching out to Flywire.
To stop receiving Flywire email notifications, open any email you've received from Flywire, scroll to the bottom, and click "Manage your email subscription." From there, you can update your preferences by unticking the email categories you no longer wish to receive.
For security reasons, we do not provide payment support through social media. To help us assist you more effectively, please contact our Support team by emailing support@flywire.com. You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.
For faster assistance, you can start a live chat or browse our frequently asked questions in our Help & Support Center: https://help.flywire.com/hc/en-us.
If you have any additional concerns, please use our official payer support channels so we can assist you securely and efficiently.
Best,
Payment Experience Team @ Flywire
Your response has been quick
Your response has been quick. I have been using Flywire for last more than 3 years. Not at a single time you people disappoint me. Payment made by me were quickly transferred to the destination and receipts were sent to me without wasting time.
4 lipca 2026
Odpowiedź od Flywire
Hi Nadeem,
We are so happy to hear that! Thank you for returning and making your payment through Flywire.
Best,
Payment Experience Team @ Flywire
Customer Service with promptness.
22 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi Suresh,
Thank you for using Flywire!
Best,
Payment Experience Team @ Flywire
not fair exchange rates and service fee
23 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi,
Thanks for taking the time to share your feedback.
We're sorry to hear you weren't satisfied with the exchange rate and service fee. The amount shown in your payment request is the final amount you'll pay to Flywire. If you choose to pay in your local currency, it includes any applicable foreign exchange and processing fees. If you pay in a non-local currency, a small service fee may apply to cover processing costs. No additional fees are added beyond the total shown before you complete your payment.
For more information, please see: https://help.flywire.com/hc/en-us/articles/360010509940-What-is-included-in-the-amount-I-have-to-pay
If you have questions about your specific payment, feel free to send us an email with your payment ID so we can take a closer look.
Best,
Payment Experience Team @ Flywire
Payment
I made a payment of ZAR R4,960.00 of reference UHI789642256 on the 23rd of July 2026 and had been completed with receipt as proof of payment and got a different message saying that the payment request has expired yet the amount was deducted from my account. I would like to know about the way forward since this is affecting my registration process.
23 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi Moses,
Thank you for contacting Flywire regarding your payment UHI789642256 to UNISA!
Thank you for providing the details of your inquiry. We have reviewed your payment.
However, for security reasons, we are unable to provide payment-specific information through social media. We will contact you directly via your registered payer email address with further clarification.
Please check your registered payer email for our follow-up.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you!
Kind regards,
Odpowiedź od Flywire
Hi Narun,
Thank you for using Flywire!
Best,
Payment Experience Team @ Flywire
Great customer service.
I appreciated how fast your customer service treated my very first support ticket.
17 lipca 2026
Odpowiedź od Flywire
Hi Maurice,
We appreciate you! Thanks for choosing Flywire.
Best,
Payment Experience Team @ Flywire
Odpowiedź od Flywire
Hi Qasir,
Thank you for letting us know! We appreciate your review.
Best,
Payment Experience Team @ Flywire
They try everything to charge you a…
They try everything to charge you a hidden handling fee
22 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi Ming,
Thank you for reaching out to Flywire. We're truly sorry to hear that your experience with Flywire didn’t meet your expectations. We’re constantly working to improve our services, and your feedback is an important part of that process.
Please note that the total amount displayed in your payment request is the final amount payable to Flywire. For payment methods where additional processing fees may apply, any applicable fees will be clearly shown within the payment method details before you complete your payment.
We understand that having clear fee information is important when making a payment, and we continuously review our processes to ensure payment details are communicated as transparently as possible.
To help us better review your specific case, please contact us at support@flywire.com with your reference ID. You can also reach our team through live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us).
Best,
Payment Experience Team @ Flywire
There are too many notifications…
There are too many notifications regarding a single transaction, why do I need a separate "payment completed" and "receipt available" email after?
21 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi Andy,
Thank you for taking the time to share your opinions with us. Your feedback will be taken into consideration.
We understand that receiving multiple notifications for a single payment can feel excessive.
The reason you receive multiple separate emails is that they confirm two different stages of your payment:
• Payment Completed – confirms that we have successfully received your payment.
• Receipt Available – confirms that your payment has been processed and delivered to your institution, and your official receipt is now available.
We appreciate your comments and understand that the distinction may not always be clear.
We use customer insights to focus our attention on problematic areas, and it is honest feedback like yours that helps us improve.
If you would like to discuss your feedback further or have any other questions, please feel free to email us at support@flywire.com.
Kind regards,
Rejected payment for no reason
Rejected payment for no reason. Flywire could not even find out what was the reason. That resulted in making a payment late and occuring extra costs due to Flywire error. I will never use again. STAY AWAY
21 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been.
For your privacy and security, we're unable to provide payment-specific support through social media. Please send us an email with your payment ID, and our team will review your case as soon as possible to better understand what happened and assist you further.
We're here to help and look forward to hearing from you.
Best,
Payment Experience Team @ Flywire
Payment service and especially…
Payment service and especially customer service is fantastic. My issue was resolved with in 48 hours.
Im toatlly satisfied👌
16 lipca 2026
Odpowiedź od Flywire
Hi Saba,
We are so glad to hear that! Thanks for your review.
Best,
Payment Experience Team @ Flywire
payment using credit card
Your website says that one can use credit card to make fee payment from India however it was not straight forward. Ideally, a choice should be given to punch in the card number with a verification step to make the payment using a credit card. I cancelled payment twice before using a bank linked payment process which was not instantaneous.
18 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi Nitesh,
We sincerely appreciate your feedback. Thank you for your detailed review.
Best,
Payment Experience Team @ Flywire
J' aime la réaction spontanée de…
J' aime la réaction spontanée de l'assistance virtuelle.
Mais elle ne répond pas a tout c'est dommage.
Ce pendant j' attends le remboursement car j' ai payé avec beaucoup d'excédents a cause des bugs de votre plateforme. Et je suis en attente depuis vendredi.
20 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hello,
Thank you for your feedback. We're glad to hear that you've had a positive experience with our virtual assistant.
We're sorry to hear about the delay and understand how frustrating it can be to wait for an update. For your privacy and security, we're unable to review payment-specific details on social media.
If you haven't already, please send us an email with your payment ID, and our team will be happy to look into your case and provide you with an update as soon as possible.
Best,
Payment Experience Team @ Flywire
Bonjour,
Merci d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que vous avez apprécié les réponses spontanées de notre assistant virtuel.
Nous sommes désolés pour ce délai et comprenons qu'il puisse être frustrant d'attendre des nouvelles. Pour des raisons de confidentialité et de sécurité, nous ne pouvons pas examiner les détails d'un paiement sur les réseaux sociaux.
Si ce n'est pas déjà fait, merci de nous envoyer un e-mail en indiquant votre identifiant de paiement. Notre équipe examinera votre dossier et vous tiendra informé(e) dès que possible.
Cordialement,
L'équipe Payment Experience @ Flywire
Excellent service
9 lipca 2026
Odpowiedź od Flywire
Hi Rao,
We appreciate your review! Thank you.
Best,
Payment Experience Team @ Flywire
Odpowiedź od Flywire
Hi Elias,
Thank you for your review!
Best,
Payment Experience Team @ Flywire
Very good..
15 lipca 2026
Opinia niezależna
Odpowiedź od Flywire
Hi Claudia,
We are so happy to hear that! Thanks.
Best,
Payment Experience Team @ Flywire
It’s been great … thank you so much…
It’s been great … thank you so much .. Much thanx to Nathan
13 lipca 2026
Odpowiedź od Flywire
Hi Priscilla,
Thank you for using Flywire!
Best,
Payment Experience Team @ Flywire
The payment method is simple and…
The payment method is simple and student-friendly. Flywire stands out from other modern apps due to its quick response time.
8 lipca 2026
Odpowiedź od Flywire
Hi Ijaz,
We are so happy to hear that! Thank you for your feedback.
Best,
Payment Experience Team @ Flywire
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.