Awful pick up phone call many times for arrival rude and non english understanding. On collection car was extremely dirty. and dashcam was unplugged for no reason. really not impressed for greet and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely wish I read the reviews first before booking with this company. My fault for doing it in a rush and have absolutely learnt my lesson the hard way. Awful customer service, unclear communicat... Zobacz więcej
Absolutely shocking company and customer service. Followed clear instruction pre and on arrival. No answer on the phone number they provided, on arrival no one attended. When they did answer t... Zobacz więcej
Had to leave keys on wheels as the valet wasn't there to get my car as i was going to miss my flight otherwise. Had to wait for an hour and a half for my car to be returned after being told it'd be do... Zobacz więcej
Informacje dotyczące firmy
- Parking
- również w kategorii:
- Parking piętrowy
- Taksówki
- Usługa parkowania samochodów
Dane kontaktowe
Stany Zjednoczone
- www.flyparkcompare.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not ever use the providers offered through the website
Cheap - you get what you pay for.
I hour wait for car to be collected on arrival
2 hours wait for car to be delivered on return 9 we were with several families who had also waited for more than 2 hours)
No updates / contact and when trying to call the provider - the phone went to voicemail ( which was full)
Car returned filthy and damaged.
I am currently making a claim against them for the damage
Absolutely terrible do not book!
Absolutely terrible - do not use. We are still sitting at Gatwick 1.5 hours after speaking to company. Still only getting ‘will be with you soon’ and ‘cannot give you a time’. No sign of our car. Just park in a proper car park and get the bus - it’s a lot quicker and cheaper!!!
Please report this company to trading…
Please report this company to trading standards. I have already reported them. If you want to get robbed than book with this company
Avoid using Fly Park Compare and book…
Avoid using Fly Park Compare and book with the airport directly.
This company is a comparison website but they do not care which companies they use and offer to their customers. Many companies will be rogue parking companies that will leave your car damaged, with stolen items, or simply with a service that leaves you stranded for hours at the airport.
The platform does not allow you to actually see which company will be handling g your parking.
Again, this is a COMPARISON website but they do not care which companies they hook you up with. The actual airport parking is not that much more expensive and in some cases even cheaper.
Would not recommend this service
Would not recommend this service. I feel hoodwinked as you don’t see the name of the service provider until you’ve paid when booked via the comparison service and I wouldn’t have booked if I had seen this reviews. We were allocated Sapphir parking. Firstly, it feels so dodgy being met in a car park by a random person holding a bit of paper. You then have to pay for the car park ticket in addition (£14 both times!) and on collection we spoke to a guy who told us to wait and then vanished, so I called again after 10 minutes and they told us where the car was and said they’d left our car key on top of the wheel!!! So unprofessional and never again.
AVOID Fly Park Compare ( I park)
AVOID. Hidden charges. They set me up with service provider iPark who were a dodgy cowboy outfit who get 300+ 1 star reviews, so I guess they just don’t care or check who they have on their portal. I doubt they are Gatwick approved. Communication was rude during the 4 calls I needed to make during my 2 hour wait for my car, each time the car was only “5 minutes away”. Car was returned faulty.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY they are a price comparison site who allow bogus parking companies to sell their services to those seeking airport parking. Instead, book directly with the airport.
DO NOT use these people unless you like gangster talk!
Terrible customer service from start to finish.
The collection instructions sent by email were poorly written and confusing, which led to problems when we went to collect our car. When I called for help, the man I spoke to was dismissive and patronising and basically rude. He actually laughed when I asked where my car was and spoke to me in a condescending manner because I hadn't interpreted the email the way they intended. If the instructions had been written clearly in the first place, none of this would have happened.
I could hear other people in the background laughing during the call, which made the whole experience feel incredibly unprofessional and disrespectful. Thankfully I wasn't a female travelling on my own, as I think this would be quite threatening.
We also overcharged for the parking ticket.
I would not recommend this company based on my experience, unless you want to be spoken to like a gangster or road man. So disrespectful.
The worst experience! Do not book this car park
The worst experience! Left us waiting 1.5 hours at 3am for the pick up collection. Every time I called the company, they hung up on me or put me on hold. Wouldn’t give me an ETA. They originally said the shuttle came every 30 minutes. When I got back to my car, the mileage had gone up, petrol had lowered and there was dusty footprints all in the footwells on every seat!
Do not use Heathrow meet & greet: terrible service!!!
We booked Heathrow meet & greet through flyparkcompare. Delivering vehicle was straight forward. On our way back, we were supposed to get our car at 6pm, we only got it at 7.45pm. Several times we were lied to (we have a tracker in our car); the vehicle was not in motion when the service provider told us it was.
On the companies T&C’s they claim that they are only a management company and not responsible for the service provided. Certainly, they should vet their service providers so that they can ensure a high service quality. The company Gregg Maurice Parking is not even in this review list.
Terrible service and no information…
Terrible service and no information about anything. Extra hidden costs.
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