Flyparkcompare Recenzje 

Absolutely useless. Booked and paid £78.95 for my car to be collected at Heathrow at 6am. They never turned up. I was left with no choice but to arrange another company and pay them separately to deal with my car. Complete waste of time and money. Would not use this company again.

Used flyparkcompare thinking they would only use reputable companies, oh dear my big mistake, they answered my first email, after that,no more response, the first answer i was told to contact the provider, SAPPHIRE PARKING, what a waste of time, do not reply to any correspondence at all, please peeps have a look at trustpilot reviews on both companies, they are rated at 1.1, this is only because you can’t give less than 1 star, SAPPHIRE PARKING have 99% negative reviews, shambolic company who leave your car in the short stay car park during your stay away, people have been left with hundreds of pounds to exit the car park.

I wish I read the reviews first!! Dropping off my car started relatively ok, however when we dropped the car off it was early hours and they said they needed £10 to exit the car park, I was in a rush and gave them £10 cash I had in my glove box, despite the fact the conformation email did not mention having to pay an additional £10 for the carpark.

When we landed I called them several times to let them know, and my calls were ignored for the first 15 minutes. When I finally got hold of them we ended up being made to wait 1 hour and 50 minutes for them to drop the car off. When I called them, as I had a young baby with me, they were rude on the phone and told me it’s a 45 minute wait, standard. No where on the email confirmation did it say we’d have to wait 45 minutes, if it did I wouldn’t have booked. Yet 45 minutes would have felt like a reasonable wait compared to the nearly 2 hours we had to wait instead.

And to make an awful customer experience even worse, they stole money from my car. When they returned the car they gave us the ticket which we had to pay, £8; so not sure where the £10 they demanded when we dropped the car off came from. However I checked my glove box when I got my key back as they clearly didnt give a trustworthy vibe, originally I had £20 cash in the car, £10 of which I gave to the driver when I dropped off the car, and then my additional £10 cash was missing. I will never use this company again, nor will I book without checking.

Had to leave keys on wheels as the valet wasn't there to get my car as i was going to miss my flight otherwise. Had to wait for an hour and a half for my car to be returned after being told it'd be done after 45 minutes. Never book this service, rude customer service too.

Absolutely wish I read the reviews first before booking with this company. My fault for doing it in a rush and have absolutely learnt my lesson the hard way. Awful customer service, unclear communication throughout and was waiting for my car for over an hour when I had supposedly booked the 'meet and greet' option. Absolutely appalling AVOID AVOID AVOID.

Avoid this company at all costs. We arrived and very little information was given. To then be asked for £20 for access to airport for both drop off and pick up. I was aware of this, however we didn’t even access the airport drop off we were dropped off 1/2 mile away and were told “walk up there “ !!! We then returned 2 days early and were basically left stood around waiting for car to eventually been black mailed because we were early the car was in “storage “ and to move all these cars around I had to pay another £20 or wait 4 hours until they could move all these cars around to get our car out!!! I paid the £20 as I just wanted to leave and the car was with us in less than 2 minutes. Avoid this company at all costs very unprofessional and quite rude. AVOID AVOID AVOID !!!!!!

Awful pick up phone call many times for arrival rude and non english understanding. On collection car was extremely dirty. and dashcam was unplugged for no reason. really not impressed for greet and meet will never use again.

Do not use. We got kept waiting for a long time both ways. When you call up the guy is so rude. I actually thinks he gets a kick out of trying to wind you up. When we went to collect our car I told him name/car, he hung up on me. Then when I called him back to see if he had sent the car he said he didn't have my booking and he will ring me back in 30mins. When questioning him on this he starting talking to me as if I was a child. Ive never had such a bad service.

Awful…..do not use …..extra £20 in parking fees……waiting around up to an hour so definitely not meet and greet……rude staff swearing at you

If I could give a minus number I would. I arrived and the car park I had been sold to stay in was closed for renovation. They did not pick up the phone, and I was forced into the long term parking for a huge extra cost. I am furious with them and they have still not got in touch with me to rectify the situation weeks later. A TERRIBLE company, DO NOT USE.

Absolutely shocking company and customer service.
Followed clear instruction pre and on arrival.
No answer on the phone number they provided, on arrival no one attended. When they did answer the person on the phone had some real attitude and no customer service what so ever.
Waited 45mins in the car park for someone to collect the car. After a further 7 phone calls trying to get some sense and still no joy,
We had to find and pay for alternative parking.
Still waiting for a refund

★ 1/5 – Appalling Meet & Greet Experience at Gatwick South

Unfortunately, our experience with Quality Parking at Gatwick South Terminal was nothing short of appalling and certainly not what I would consider a genuine or acceptable “Meet & Greet” service.

We followed the booking instructions and called 30 minutes before arriving. We were told to go to the Orange Car Park, Level 5, despite our written instructions stating Level 4. After waiting approximately 30 minutes on Level 5, we were then told to move to Level 4, where we waited a further 30–40 minutes for someone to collect the vehicle. In total, we spent over an hour waiting in the car park, despite giving the required advance notice.

When the driver eventually arrived, his attitude was extremely poor from the outset. We took photographs of our vehicle to record its condition before handing it over, as I would consider entirely sensible when leaving a car with a parking company. The driver happened to be visible in one of the photographs; this was completely incidental and we had no interest whatsoever in photographing him.

Despite explaining this, he became confrontational, demanded that the photograph be deleted, raised his voice and threatened not to take the vehicle and to cancel our booking. We ultimately deleted the photograph simply to avoid the situation escalating and so that we could get into the airport. His manner and attitude were completely unacceptable and an awful way to start our holiday.

Unfortunately, the return journey was no better. As instructed, we called once we had collected our luggage and were advised that the vehicle would take approximately 30–40 minutes. We went to the designated collection area and, after 40 minutes, chased again and were told it would be another 5–10 minutes. In reality, it took over an hour from our initial call before our vehicle was returned.

There was also an issue with the car park charges. Our understanding when booking was that the applicable charges were included, yet we were required to pay £10 when dropping the vehicle off and a further £10 when collecting it. As the booking was made through Fly Park Compare, this particular issue may relate to how the booking was advertised rather than Quality Parking directly, but either way it was an additional and unexpected £20 cost.

Overall, the service was extremely poor from start to finish: incorrect instructions, excessive waiting times on both departure and return, poor communication and, most concerningly, the completely unacceptable attitude of the driver who collected our vehicle.

Based on our experience, I would not recommend Quality Parking Gatwick to anyone. We have previously used Gatwick Airport’s own Meet & Greet service without any of these issues. In hindsight, I would much rather have paid slightly more for a professional and reliable service than go through this experience again.

Terrible! DO NOT BOOK! No one knows what they are doing. Terrible customer service where they shout at you and hang up on you. My car was crashed and they told me it’s not their issue. Taken 3 weeks to get a pointless response

Car was supposed to be parked at Hilton Hotel Heathrow. Instruction asked that we ring a mobile number 30mins prior to arrival. When we called they gave us a different postcode which is for the disused Crowne Plaza. On arrival the carpark is used as a lorry carpark once we went through the lorry park a field had gravel put down to act as a road. It was clearly also used as valet parking as car's were parked blocking others in. There were several other cars who had been told to park there. We waited for about 45mins on a pickup to the terminal. A very dirty people carrier arrived and 5 people had to have cases on our knees. We had no choice but to leave the car or miss our flight. We returned today and had to wait for 50mins on someone picking us up to collect the car. Please beware.

Sapphire parking

Phone number not accepting calls on return. After one hour wait at designated pick-up point got through. Told North Terminal not accepting cars (Lie number 1) and to go to South Terminal Orange car park Level 3.
After another hour's wait I went to inform police that my car was missing, leaving my wife at the second pick-up point. While away she was approached by a representative of Sapphire parking stating pick-up was at level 1 and had been all day (lie number 2).

Car was eventually found by me on level one (no company rep. to be seen) locked WITH KEY LEFT ON TYRE UNDER FRONT WHEEL ARCH! Time from arrival to finding car and leaving airport three hours 30 minutes.

We will never use Gatwick Airport for holiday flights or any Meet and Greet again. Angry and frustrated by amazing incompetence.

Do Not Use This Company
Bad communication, no customer service skills, phone number not always answered saying inbox full
Waited 40minutes for them to deliver car
Had obviously been eating in the car
No verbal skills
Absolutely would not recommend this company seems dodgy!

WORST EXPERIENCE EVER
Booking seemed fine and was met at the car park North Terminal,Gatwick where keys were handed over.
On Return one week later, mobile number unattainable (message on numerous occasions saying in box full) but when finally got through Step1. They couldn't find my booking. Step 2 Couldn't find my car keys. Step 3 Said they found them but had left them in another car which was now in Bristol. Said they would get them tomorrow and get the car delivered to my home near Banbury and we should take an uber home, keep the receipt and they would re-imburse it. Step4 5min later they called back at 8.05pm said they had now found the keys and would be with us in 30min. An hour later no-one arrived.Step 5 rang them again on Shire Parking, which was the name on the voucher to claim the car on our return. now said they had delivered the car to the SOUTH terminal and we should get shuttle From North to South. No one around at South Orange Car Park which is where we were told to meet. Only by chance we found the car but locked and nobody with it. The attendant on the car park floor said sometimes keys are left on front wheels and sure enough there they were, now 3&1/2 hours after landing. It appears there are several companies ...Sapphireparking and Fly Park Compare and with address in COVENT GARDEN). who are in league with each other. BEWARE!

I booked Sapphire parking through this comparison site. It was just the most harrowing experience. The comparison company isn't liable for Sapphire's breach of contract and terrible code of ethics, but there have been so many bad reviews of Sapphire and flyparkcompare must be aware and should not include them on their site as they are a knowing party to fraud. Will make sure I spread the word and also will take action.

Book for a pick up at Stansted Airport. The provided did not turn up to collect the car. We had to book another parking spot otherwise we would have missed our flight. They did call us ask where our car was as we were boarding our flight. 90 minutes late! I have no way to claim a refund.

0 star!
It was a BAD experience from the off set. I tried to call mobile no given as indicated before arrival NO response.
Once arrived at the parking lot and not sure where to park? I saw a staff member totally ignoring me. I tried to confirm if this was the correct place and where to park, to which the reply was very rudely, yeah this the right place go sit in your car?? I waited in my car about 10 min and had to then ask when will we be taken to the airport, answer just wait we are coming.. any away after a further 15 min we were taken to be eventually dropped off.

On return, I called as instructed .. answer was 15 min OK at 20 min later called again again 15 min. after 40 min or so the driver arrived.
Took us to the parking place. Handed me my keys from a shed and said you can go?
I located my car, I noticed my bonnet was open and it was parked tightly between 2 cars and anther car on the side. I tried to maneuver and failed as there were other cars. I saw a man in the hut and tried to explain, the answer was very rudely and loudly wait in your car some one will come!!, I asked how long? again loudly ' I am not sure!'
I had to wait by the entrance by our luggage as the area was very muddy to roll to the car and my wife stood by the car.
I called the guy who dropped us off to help us as we had a long journey and just wanted to get home. Eventually after 20 min came, him and the other staff member got the car out after several attempts guiding each other and commenting to my wife (a driver of 29 years) she cant drive.
The web site looks professional, hoverer the staff are not. Very rude, lack people skill and intimidating. It costs nothing to be polit as we are paying the customers.
We will NOT be using this company again ever!! Also have put our feelings on this platform where they already have a rating of 1.4 although they may not even care judging from the other comments left.
I now wished I used Trust pilot before making my decision.