Flyparkcompare Recenzje 

The call handlers were rude and unprofessional. Sounds like they are running some form of scam.

Would have put zero stars if I could. Absolutely the worst place ever. No room to park, resembled a neglected scrap yard. 2 workers who didn't have a clue and extremely rude. Loads of people waiting for a undersized minibus which seemed to be doing relays. People would miss their flights. Would not leave my rubbish here let alone my car. Left and went elsewhere. Avoid avoid avoid. Needs closing.

They abandoned my car, failed to meet me in person, left the key by the tire, dirtied and scratched the vehicle, and broke their promises; above all, I am furious at their highly disrespectful attitude, which included racism and mockery.
It was a situation where my car could easily have been stolen.
I intend to pursue every possible avenue to obtain compensation.

Rating: 1/5 Stars
​Headline: Hidden fees and unfair £20 cancellation charge within 24 hours
​I booked airport parking 20 days in advance, only to discover afterward that I would have to pay an extra taxi fare just to get from the lot to the airport terminal. When I emailed to cancel the booking less than 24 hours after making it, they still insisted on charging a £20 deduction fee.
​Charging a heavy penalty for a prompt cancellation on a booking made weeks in advance—especially after failing to make additional transfer costs clear upfront—is completely unfair customer service. I would recommend booking elsewhere with a company that offers transparent pricing and a reasonable cancellation policy.

DO NOT US THIS COMPANY, or any of the "service providers" they endorse on their website. We were 45 mins late for our check in at drop off. Collection upon return from our trip took 1 and a half hours. They started blocking my calls. This is not a service you want to go anywhere near. Never again. All in all, very stressful. I wish I'd had the thought to check Trustpilot before I made the booking. The complaints procedure at the end is useless. no one would take any responsibility for such inadequacies.

Absolutely TERRIBLE! Avoid this company. Had to wait 1 hour dropping car off (nearly missing my flight) and then 3.5hrs on return. They then blocked my number so I couldn’t get through to find an update of when car would arrive. Please please don’t use this company - pay £10/£20 more for a decent service.

They use misleading and unprofessional providers which make you wait for hours. Do not use them: booking is easy but the experience is awful.

Shockingly awful service, did not pick up the phone. Had to try 95 times on way out and 180 times on the return journey with two young children. This is not the service advertised. Avoid avoid avoid

Title: DO NOT USE – ABUSIVE CALLS, CASH DEMAND & CAR WITHHELD

DO NOT USE QUALITY PARKING GATWICK / SAPPHIRE PARKING. I cannot warn people strongly enough

I booked Premium Parking at Manchester Airport through Fly Park Compare. The service itself was much slower than I expected, with a considerable wait both when dropping off and when returning to collect the car.
I was also unhappy about an additional £13 charge. In my experience, this was not made clear at the point where the initial price was shown. I had already gone through the first stage of the booking and paid around £45 before becoming aware of the extra charge. A compulsory additional fee should be made much clearer before someone commits to the booking.

What concerned me most happened when I collected my car. A member of staff asked for my phone. I did not initially understand what he wanted it for, and he then began going through the process of leaving a review. I said I would do it later, but he repeatedly told me I would forget and started suggesting what should be written, including that he had been “helpful and friendly”.

By that point he already had my phone in his hands and I felt uncomfortable and pressured. I then realised he appeared to have done something similar with the customer before me.

Staff were friendly enough in person, but that does not make it appropriate for a member of staff to take a customer’s phone and effectively guide or enter their own positive review. Customers should be able to leave an independent review, privately and without any pressure.

The delays, unclear extra charge and particularly the way the review was handled mean I would not use this service again.

One of the worst airport parking services I have ever used. Calling this “Meet & Greet” is frankly misleading. Avoid.

This is not a proper Meet & Greet service.

The drop-off was awkward and disorganised, the staff were unprofessional, and I was charged an extra £8 on arrival and another £8 on collection.

On return, I called from baggage collection exactly as instructed and then waited around an hour in the car park for my vehicle to appear.

For a supposedly premium airport parking service, this was a complete failure: overpriced, badly organised and nowhere near the standard advertised.

I have used Gatwick parking many times and this was easily the worst experience I have had.

Do yourself a favour and book with someone else.

I would give them a zero if I could. They claim that they are just a third party booking agency but they clearly don’t vet the services they have listed. I chose STN park and ride from their official website.
STN PARK AND RIDE (Stanstead) CM24 8UQ

On drop off: they laughed and hung up on my wife when she called asking where they were 30 minutes after arriving at where they said to go
On arrival: they make you walk half a mile down the road presumably so they can avoid the lift fee for their shuttle bus… EVEN THOUGH THEY CHARGE THE CLIENT UPFRONT FOR THIS FEE
They were late on arrival and became very aggressive and unprofessional when i asked where they were after they were MIA for half an hour.
When I got to my car the driver seat was completely reclined, their was a lucazade bottle in the cup holder, and a lighter as if someone was just hanging out in my car. it had a scratch on the side mirror and SOMEHOW they tore two seams on my vinyl seats. I recommend you pay the extra 20 pounds on a more reputable booking agency and avoid fly park compare.

Utterly shambolic, Zero stars

You call the phone number en route as requested, no one answers, finally get an answer on the fifth try, man on the other end can barely speak English.

Arrive at car park, Wait around, 30 minutes later someone arrives and asks me to bank transfer an additional £8 to actually pay for the car park. I refuse and instead paid for the parking myself and brought the ticket back. Total of 1 hour just to drop the car off.

Landed at the pre-agreed time, called to make sure car was ready to collect, again, finally got through to someone who can barely speak English, they then bring the car back an hour and ten minutes later. When I protested I was told to “f - off” by the guy on the phone.

It is genuinely quicker to park in long-stay and walk to your car. I don’t know whether this is actually a scam or if the idiots running it are so stupid incompetent that it feels like a scam.

I’d suggest the guy running this shambles quits and does something else but he’d probably be shit at his new job as well.

If I could, I want to put a minus rate on this.

I am making a formal complaint about the unacceptable service provided by Sapphire Parking via Flypark compare from the moment we arrived at Gatwick Airport.

Our family was confused about how the collection system was supposed to work. There was no clear information explaining that we had to successfully speak to someone by telephone before our car could be collected. How can a business operate a service in this way when customers cannot get through because the phone line is busy or the voicemail is full?

We arrived at 10:50 pm and the intended arrival time was 11pm. so we were on time. And I did not receive our car until 12:20 am, a delay of 1 hour and 25 minutes. I repeatedly called and left two voicemail messages. After around 30 minutes, I finally got through and was told to wait another 40 minutes before the call was abruptly ended.

The staff member who eventually met us was also rude and shouted, “You must have had a bad holiday.”

This service was confusing, poorly managed, and completely unacceptable. I expect this matter to be investigated and appropriate compensation considered for the significant delay, inconvenience, and unprofessional treatment my family experienced.

Your service is completely unacceptable. I expect this matter to be investigated and an appropriate response and compensation considered for the significant delay and inconvenience caused.

I wish I saw the reviews before using this firm. Atrocious customer service and appalling ability to manage the issues that are being caused by their incompetence. They are a sham of an organisation. Steer very clear. Their chosen service provider did not answer the phone after calling 28 times. I was disingenuously given a false name from the person representing Fly Compare Parking as ‘James’. Currently, applying through small claims court for incurred costs and reporting to London Gatwick Airport Complaints Procedure.

Very Poor Experience

I would not recommend Flypark Compare based on my experience.

They appear to act as a middleman and pass the booking to a third-party parking company, and the service we received was extremely disappointing.

We were charged £20 for entry/exit at Stansted, yet we were dropped off outside the hotel in an area where there was no parking charge.

More concerning, our car appeared to be used to transport other customers to and from the parking area. I was not expecting my vehicle to be used in this way.

Communication was also very poor. They were slow to answer calls/messages, and the waiting time to be collected was around 30–45 minutes.

For the amount charged, I expected a professional, reliable parking service—not long waits, unexpected additional charges and my vehicle apparently being used to transport other passengers.

Customers should be clearly told who will actually be looking after their vehicle, exactly what additional charges apply, and whether their car may be driven for purposes other than parking it.

I would not use this service again. They don't worth even a star.

DO NOT USE. If i could give zero stars i would. Drop off location info wrong - spent 30’mins locating correct area. Very hard to understand the person when you phone. Have to pay additional £8 for the car collector to leave car park. On return it took over 2 hours from notifying them of our return to car being delivered to us. Numerous phone calls to them - constantly told it was 2 mins away. When car finally arrived driver told us he was only told 10 mins prior. Total sham of a company.

Avoid avoid avoid trust me, book a taxi to and from Gatwick, this company is run by cowboys who think they’re above legal action, damage to velar bod with hands of lawyers luckily for us in the family, photos of damage, excessive mileage abuse and diesel used, over charges on car park tickets to exit car park, mobile number too scared to answer it as they are aware the scam they’re running, also reported to the bbc scam investigators team

Booked airport parking through this comparison site, which connected me to Sapphire Parking at Gatwick. My car was not returned on collection — I was left waiting over 3 hours before being told to get an Uber home. Days later, still no car.

When I complained to Fly Park Compare directly, they said they’re “exclusively a comparison website” with no responsibility for the parking provider, and told me to deal with Sapphire directly. Worth noting: the person who replied on behalf of Fly Park Compare shares a name with someone who also responded to my complaint to Sapphire Parking directly — make of that what you will.

If you’re comparing prices here, be aware that if anything goes wrong, you’ll get zero support and be passed straight back to a provider that may not even respond to you. Avoid.

Terrible experience echoed by all the reviews here which I found too late. Never again!