Flight Centre South Africa Recenzje 

14 274
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We always use flight centre in Cradlestone and use Liza as our booking agent. We flew to Victoria falls and stayed at Waterfalls lodge. Highly recommended. Close to town. Could walk. Shuttle service... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a very good experience in dealing with Michael with the arrangements for our recent trip to Argentina. Michael was a real gem, in ensuring all our arrangements ran smoothly. He was especially... Zobacz więcej

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Oceniono na 5 z 5

I have had the very best service from Brendan Jennings at Flight Centre in Walmer Park Port Elizabeth over several years. 2024, 2025, 2026 and counting! I keep coming back (and bringing friends an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience wasn't great. The only reason I gave 5 stars was because of Kent's final email to me which was positive for me,( after months of phoning and emails that gave me all negative outcomes) a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. również w kategorii:
  3. Agencja podróży
  4. Agencja sprzedaży biletów lotnicznych
  5. Agencja turystyczna
  6. Agregator turystyczny

O Flight Centre South Africa

Napisane przez firmę

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Flight Centre South Africa

Napisane przez firmę

Your centre for travel!
Flight Centre is the most recognised and trusted mass travel retailer in South Africa, with a wide range of travel products for every type of traveller. From flights, holiday packages, tours, cruises, car hire and more, we cater for all travel needs and open up the world to those who want to see.

Dane kontaktowe


4,8

Doskonała

Wynik TrustScore: 5 na 5

14 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(14 274)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 315

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had THE best experience with Ryan Van…

Had THE best experience with Ryan Van Der Merwe from flight centre (Pendoring Office Park branch). Our original flights to Hong Kong via Qatar that I booked myself on Standard Bank travel were cancelled 5 days before departure- needless to say there is still a 12 week wait on that refund. Bearing that in mind, when I called Flight Centre and got put through to Ryan- he handled the whole rebooking so well that even with all the stress I felt calm. Ryan was always ahead of any updtaes, he communicated every little change like flight delays or updates, he was easy to get a hold of , you don't need to wait on the phone for 30 min to speak to different agents. The experience was great and I will definitely book all future overseas holidays through him!

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Oceniono na 1 z 5

Flight Centre Blue Route Tokai.…

Spoke to consultant on Wednesday regarding flights to Atlanta Promised to email information within the hour. Nothing received by Friday. Again spoke to the woman who informed me without any apologies that she was off on Thursday, like it's my problem, and again promised information within the hour.Guess what still nothing. I have used flight Centre before and am disappointed at the incompetent don't care attitude i have experienced. There is now no ways I will trust you with my travel arrangements. Flight Centre Blue Route.

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Good day Lionel, we are sorry to hear about your experience. Please contact the Customer Experience Team on customer@fctg.co.za to further assist you. ~T.M

Oceniono na 5 z 5

First class service

We were assisted by an extremely professional and friendly member of staff (Lauren) who could not have done more for us. Her prompt attention to our needs gave us confidence in her service and as our Emirate flights had been consistently changed we felt confident and comfortable in the knowledge that we would get home. Everything went smoothly and we had a comfortable and smooth journey home. First class service and experience. Thank you

21 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Oceniono na 1 z 5

Worst Customer Service Ever

Worst customer service regarding the cancellation of bookings for Dubai travel. Beware booking with Flight Center. It’s all good when there are no force majeure events like pandemics and wars etc, but they completely fail customers when customers need them the most.

Never seen an organization take one’s money so quickly and refuse to return it!! It’s actually daylight robbery and a gross violation of consumer rights, whereby you are held to ransom by the most unfair T&Cs that are actually illegal.

Consumers beware and you are actually better off booking on your own directly with an airline and directly with an accommodation service provider. Flight Centre offers no value adding services other than just being a post box!

11 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Hi Vishala,

Thank you for sharing your feedback.

Please be advised that the matter regarding your Dubai bookings has been formally presented to the Customer Experience Team via your legal representation, as well as through the case you logged with the CGSO. Feedback and updates have been provided to both legal bodies accordingly.

We take all concerns seriously and are committed to ensuring they are addressed through the appropriate channels. ~Cebisile

Oceniono na 5 z 5

Megan from Flight Centre Kimberley is awesome!

Megan from Flight Centre Kimberley is just the friendliest, awesomist helpfullest person ever! Thank you for great service! And an awesome attitude! For the past 10 years I have chosen Flight Centre Kimberley, South Africa and if God willing I will use them the rest of my life xxx

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Oceniono na 5 z 5

MSC Cruise

Lauren was extremely helpful especially with all our questions. She explained everything to us so that we could understand the whole process as this was our first cruise.

27 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Oceniono na 5 z 5

Thank you Lauren & Jaco!

The service I received from flight centre was thorough, thoughtful, accurate and executed with kindness and humility!
Initially I had started the talks with Jaco who made sure I knew that I could always check in and ask for updates regarding our flights having been cancelled due to the war! I then started talks with Lauren who then took over and helped me change my plans when the time came. They were both great people to work with, and Lauren even checked in to make sure my daughter and I had arrived at our final destination!

THANK YOU BOTH!!!

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Oceniono na 5 z 5

I am happy with the experience I…

I am happy with the experience I received from chirese at preller Bloemfontein flight center she has very good consistency…Thank you chirese and God bless you 🙏🙏

23 października 2025
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Oceniono na 5 z 5

My flight booking was complicated as I…

My flight booking was complicated as I was returning my aged mother to KZN and needed all sorts of assistance for her. I phoned Flight Centre Paarl and spoke with Schalk van Heerden. He was incredibly helpful and everything I needed he took care of. What a pleasure to deal with a such an efficient person. I rate Flight Centre highly, especially Paarl branch and will definitely be using them again. L

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Oceniono na 5 z 5

She respondent quickly to my emails

She respondent quickly to my emails
Megan Prinsloo from Kimberley flight centre

31 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Hi there,

Thank you so much for your kind feedback — we’re really pleased to hear you received quick and efficient service 😊

If you’re able to, we’d truly appreciate it if you could update your review to include the name of the consultant who assisted you, so we can ensure they receive the recognition they deserve.

Alternatively, you’re welcome to email us at customer@fctg.co.za
with their name and any additional details.

Thank you again for taking the time to share your experience — it means a lot to us! ~Cebisile

Oceniono na 5 z 5

We had the most amazing experience with…

We had the most amazing experience with Flight Centre. Vonique was absolutely wonderful and she followed up with us all the time, recommend using them and her and will always only use her

11 marca 2026
Opinia niezależna
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Oceniono na 5 z 5

Good communication and swift refund.

Good communication and swift refund.
Thank you!

27 marca 2026
Opinia niezależna
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

Hi Mags.

Thank you so much for your feedback! We’re thrilled to hear that your refund was handled smoothly 😊

We’d love to make sure the consultant who assisted you is properly recognised for their excellent service. Could you please email our Customer Experience Team with a few more details at customer@fctg.co.za

Your input really helps us celebrate our team members and continue providing great service.

Thank you again! ~Cebisile

Oceniono na 5 z 5

Great experience

Great experience, friendly stuff nd very patient

26 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Oceniono na 5 z 5

Vonique Greeves handled our booking to Shanghai and Phuket.

Vonique Greeves handled our booking with exceptional professionalism. From "coding" to eventually finding flights that matched our needs and budget and then changing the accommodation in Phuket as per our request without hesitation, until we finally agreed on the itinerary. We had to cancel flying through Doha and switch to Cathay Pacific which was dealt with ease.

She sent us emails and WhatsApp messages to check on us when we arrived in Shanghai, to confirm our transfers from the hotel in Phuket to the airport and once we arrived back in SA.

Truly remarkable support which was totally unexpected.

25 marca 2026
Opinia niezależna
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

We love to see this awesome review, and how they not only secured you great prices, but also made your booking process so seamless. Thanks for sharing 😊

Oceniono na 5 z 5

Anziscke was friendly and helpful

Anziscke was friendly and helpful. She gave great advice. Overall a stress free service. So thankful I went with them❤️

24 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thank you for taking the time to write a lovely review, We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊

Oceniono na 5 z 5

Tyla overdelivers on advice and service

Tyla was helpful, efficient and helped to ensure I could get the best option at the best price

20 marca 2026
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Odpowiedź od Flight Centre South Africa

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Oceniono na 5 z 5

Natallie is the best

I just want to say thanks to Natalie Viljoen for assisting us with the best routes best pricing and the speed Natalie sorted it out for us. I will definitely come back for my future trips.

21 marca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thanks for the great review 😊

Oceniono na 5 z 5

Thank you Nabihah for being the best!

Nabihah always meet our needs perfectly when we make bookings. She also gives advice where needed. We changed our minds a few times because of the war in the Middle East but she was patient with us. She is the best!

20 marca 2026
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Oceniono na 5 z 5

Right place, right time, right advisor

From the minute we walked into the door, Anzischke Kriel made us feel really special. She has such a bubbly and open and professional way of doing things. We felt fully at home and in best hands to get the best deal. Pity that we cannot give 6 out of 5 stars. The marmots were so happy too.

11 marca 2026
Opinia niezależna
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Doświadczenie Trustpilot

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