Flight Centre South Africa Recenzje 

14 271
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We always use flight centre in Cradlestone and use Liza as our booking agent. We flew to Victoria falls and stayed at Waterfalls lodge. Highly recommended. Close to town. Could walk. Shuttle service... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a very good experience in dealing with Michael with the arrangements for our recent trip to Argentina. Michael was a real gem, in ensuring all our arrangements ran smoothly. He was especially... Zobacz więcej

Oceniono na 5 z 5

I have had the very best service from Brendan Jennings at Flight Centre in Walmer Park Port Elizabeth over several years. 2024, 2025, 2026 and counting! I keep coming back (and bringing friends an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The travel agent - Chirese made sure I received the best seats available and she also ensured Im checked in on time. The local connecting flights were timed well. I can definitely recommend this busin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. również w kategorii:
  3. Agencja podróży
  4. Agencja sprzedaży biletów lotnicznych
  5. Agencja turystyczna
  6. Agregator turystyczny

O Flight Centre South Africa

Napisane przez firmę

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Flight Centre South Africa

Napisane przez firmę

Your centre for travel!
Flight Centre is the most recognised and trusted mass travel retailer in South Africa, with a wide range of travel products for every type of traveller. From flights, holiday packages, tours, cruises, car hire and more, we cater for all travel needs and open up the world to those who want to see.

Dane kontaktowe


4,8

Doskonała

Wynik TrustScore: 5 na 5

14 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(14 271)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 313

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Honeymoon booking

Angelique Cronje was an absolute pleasure to deal with, so helpful. If I could give more than 5 stars I would. 10/10 service!

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Oceniono na 5 z 5

Efficiently processed my refund request.

26 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Oceniono na 5 z 5

We just want to express our gratitude…

We just want to express our gratitude to Jaco Van Staden for your exceptional service. From our booking to accommodation and flights you delivered. Thank you!!Thank you!!! Will surely make use of your services for our
next holiday. ⭐⭐⭐⭐
Till next time..🫡🫡
Boneta &Hilton Smitsdorff

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thanks for the great review 😊

Oceniono na 5 z 5

Booking of flight tickets and visa

We have been dealing with Hermarie at Flight Centre Kimberley for many years and her services are outstanding. She is always prepared to walk the extra mile.

26 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Oceniono na 1 z 5

Unethical business

Unethical business. We paid upfront for a hire car in France. None of the documentation stated Debit Cards coils not be used. We arrived in France and were denied a vehicle.

We managed to get a vehicle through another provider but Flight Centre would not give us a refund. Their agent Rachel Naidoo was rude and unprofessional.

I attempted legal action but was told ti go through an Ombadsman but my mum took ill and I wasn't able to continue.

I will see if there's a statute of limitation.

5 czerwca 2025
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Dear Colleen
We are terribly sorry that you have been disappointed. Our Customer Experience team would be happy to look into this and provide you with feedback. Please send your concerns to customer@fctg.co.za.

Oceniono na 5 z 5

Very helpful friendly knowledgeable

29 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Oceniono na 5 z 5

Exceptional service from start to finish!

From the very first call, it was clear I was in excellent hands. As someone using a travel agent for the first time, I had plenty of questions - and not once did Danielle make me feel like a burden for asking. She jumped on my inquiry immediately, got to work searching flights straight away, and handled all the back and forth with such patience and warmth.

Within 3 hours, my flights and travel insurance was booked without a single hiccup. What could have been an overwhelming process for a first-timer was made completely stress-free by Danielle's friendly, accommodating approach and willingness to help.

If you're new to booking through a travel agent - or even if you're not - I couldnt recommend Danielle more highly. Exceptional service from start to finish!

28 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Oceniono na 5 z 5

Excellent service

Excellent service received from Klara Spangenberg (Cresta Flight Centre). She has a beautiful personality, treated me professionally and made me feel comfortable. A real asset to the company.

27 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Oceniono na 5 z 5

Planning a Trip? Ask for Maxine

Maxine was an absolute joy to work with. Her warmth, expertise, and enthusiasm made her a perfect fit for us. We truly hope other travellers have the opportunity to work with the lovely Maxine as well.

23 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Oceniono na 1 z 5

Flight Possible Breach of Reasonable Consumer ExpectationsCentre informed us in writing…

Flight Centre informed us in writing that once our consent form was received, the refund would reflect within 5–10 days. We submitted the form at the end of April. Only after following up telephonically were we suddenly told the process could take 12–18 weeks instead.

This contradiction is extremely frustrating and raises serious concerns about transparency and customer communication. If the refund has already been received from Qatar Airways, customers deserve a clear explanation as to why funds are still being withheld for months thereafter.

At this stage, we simply want honest communication, accountability, and clarity regarding our rights as consumers.

25 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Dear Joey,

Thank you for raising your concerns, and we sincerely apologise for the confusion and frustration.

Please allow us to clarify: when the original refund request to the airline is submitted, that process can take up to 12 weeks for the airline to process the funds back to us. However, once the funds are received and the refund form is completed, this would generally mean we have already received the funds and can process this back to the original form of payment, which then takes about 5-10 days, depending on the bank, to reflect back onto the account.

We will investigate this with the team to ensure the correct feedback is provided to you and that the refund is actioned.
~Ang

Update
Dear Joey,
Thank you for allowing us to look into this and assist. We can confirm that the refund has been processed to the details provided.

Once again, please accept our sincere apologies for the confusion and frustration.
~Ang

Oceniono na 5 z 5

Ayanda was very polite and helpful

Ayanda was very polite and helpful. Understood what I required. It is always a pleasure dealing with Flight Centre Farrarmere

25 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Oceniono na 4 z 5

Nightmare booking through Flight Centre

I want to thank the management of Flight Centre for their swift response after lodging this complaint, therefore I'm changing my review to 4 stars.
Warm regards
M Small

We (6pax) booked our holiday through Megan Matian and Theresa de Beer from Bedford Square but we get no reaction. None of our mails send were acknowledged or replied on.
We are truly disgusted in the (supposed) service.
We still waiting for our transfer vouchers.
Kindly respond to sort our transfers in Mauritius. We are leaving for Mauritius on 1 June and return flights are booked for return flight on 11 June 2026.
I trust we can sort this asap.
Contact Mrs D Erwee

21 lutego 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Dear Mannie
We are concerned to learn of the difficulties you've experienced with your booking and the lack of communication. We are actively investigating this matter with the team to ensure we provide feedback and assist.

We appreciate you bringing this to our attention.
~A.D

Update

Dear Mannie
Thank you very much for updating your review. We appreciate it.
We're glad we managed to assist and get everything sorted for you. We wish you safe travels.
~A.D

Oceniono na 5 z 5

TRAVEL AGENT ASSISTANCE AT FLIGHT CENTRE, FARRAMERE

Meagan went above and beyond to help me cancel an air ticket to change travel dates. I spent a long time with her, asking her so many questions that I could have easily frustrated her. She, however, took it in her stride, and we were able to finalise travel plans that were the most suitable.

21 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Oceniono na 5 z 5

Amazing service from Shreshta

Amazing service from Shreshta. She was ever willing to assist with my various queries. It was our first international trip and she ensured that the booking was done smoothly and effortlessly.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thank you for this amazing review, We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Oceniono na 5 z 5

During my booking to sun city i was in…

During my booking to sun city i was in contact with Phumla. Phumla is a very attentive woman who made sure that everything was arranged for our vacation stay, but also during our stay we we’re able to contact her for the smallest things.
Phumla, thank you for your service!

17 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Thanks for the great review 😊

Oceniono na 5 z 5

Xobani Brooklyn branch

Xobani, a professional, polite, and friendly consultant from the Brooklyn branch, guided me patiently and efficiently. He answered all my questions, even when I changed my travel dates. I am extremely grateful for his exceptional service. .

18 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Oceniono na 5 z 5

Wow,wow

Wow,wow, wow what an awesome experience from Ayanda at the Farrarmere branch of Flight Centre. From our first encounter and us giving her our specific wish list, she did not disappoint. She has been my right hand from the beginning up until now yet our journey is not yet finish. A massive Thank you for her friendly, helpful service. She is for sure a real assett to the company and is evident that she loves her job. Thank you. Mr & Mrs Samuelson

17 maja 2026
Opinia niezależna
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Odpowiedź od Flight Centre South Africa

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Oceniono na 4 z 5

fast response

fast response, professional approach

15 maja 2026
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Odpowiedź od Flight Centre South Africa

Hi Rainer
We appreciate your kind words. We are glad we could help.
~Ang

Oceniono na 5 z 5

Amazing service from Pearl Napo

Amazing service from Pearl Napo - Flightcentre Greenstone !
Choose her - every time ⭐️⭐️⭐️⭐️⭐️
Setting up a flight gift for my fiance seemed scary but she helped me through the process confidently and still assisted with urgent changes we needed! Super grateful 🙏

13 maja 2026
Opinia niezależna
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

We love to see this wonderful review, and how they've taken such great care of your last-minute booking! Thanks so much for sharing 😊

Oceniono na 5 z 5

Ayanda was very polite

Ayanda was very polite , Did a pre-quote for me as to exactly what i requested... and quick response time.
I visited the Branch after my call this Morning With Ayanda to finalize my details in person , all i can say is excellent service , No hassle at all ... Thank you Ayanda it was a real pleasure dealing with you.

14 maja 2026
Opinia niezależna
Logo Flight Centre South Africa

Odpowiedź od Flight Centre South Africa

We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing!

Doświadczenie Trustpilot

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