Flamingo Land Resort Recenzje 

288
Wynik TrustScore: 2 na 5

2,0

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Oceniono na 3 z 5

Here for 5 day stay after 7 days last year. Motorhome stay..that part is fine..tidy lots of spacr. Bookings well down given half of it closed off and rest nowhere near full. Rides ..same problem as ev... Zobacz więcej

Oceniono na 1 z 5

At the beginning of May I stayed overnight in a luxury lodge with my son and his two young children. Very disappointed. The evening entertainment which my little granddaughter was looking forward to... Zobacz więcej

Oceniono na 1 z 5

Been here about 6 times but this time was terrible park looks run down and about 4 rides not working.Staff just look miserable.Very disappointed and defo won’t be back.Dont know what’s happened too th... Zobacz więcej

Oceniono na 5 z 5

Had a monday to friday stay in a lodge here. With the exception of the monday where there were a few loud, bulshy, visitors that pitched up nearby the park, push their way in and think they are super... Zobacz więcej

Informacje dotyczące firmy

  1. Podróże i wakacje

Napisane przez firmę

Yorkshire’s ultimate Theme Park attraction & the UK’s most visited Zoo, plus a luxury Resort Village, for fantastic family days out, holidays & short breaks


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

288 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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2,0

Wszystkie recenzje

(288)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 50

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Oceniono na 1 z 5

AVOID !!!!

AVOID !!!!
We stayed here 4 nights and what a disappointment, each day there were more rides not working than what was running but they still charged you the same as when all rides were running the zoo was spot the animals when we went to plan our day never happened my 4yr grandaughter had to pay full adult price ticket but if not the required height she couldnt ride the ride was there last year after covid and there was more open than this year DEFFO WONT BE RETURNING !!!

5 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Far too many travellers seem to be controlling the rides and Park this place seems to have or gone down…

this place seems to have or gone down hill , 1 - far to expensive 2- caters for travellers , the place is full of them , holding up rides and rude people drinking groups of large people (travellers) not that there's anything wrong with 90% but the 10% ruin the experience for visiting families that's not from the travellers community i would really avoid, as walking through the park there are a number of travellers drinking constantly yes i know they was as they were constantly speaking and shouting about the fact they was travellers. total waste of money AVOID if you have younger kids not a good place

9 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

We arrived on Monday for our 4 night…

We arrived on Monday for our 4 night stay. We having been coming to Flamingoland for many years and often tell people how great it is. Not this time, we have been very disappointed. The evening entertainment for kids has been more for the adults, no mascot or kids party songs or dancing etc. We have not seen any shows on the out door stage either. Several rides have been closed throughout the week due to testing or breaking down. One of the days there were lots of rides closed and the rain was particularly bad so decided to come to the soft play area. 2 of the 4 children were allowed in but not the others due to a hight restriction (same aged children just 2 taller). We explained to the guy that alot of rides weren't working and we have been to the soft play twice already this week and not been challenged, the cafe is closed and no drinks available to buy for the hot kids. A year's build up to this holiday feels like a waste of money.

10 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Will never return here

Will never return here, was in the park for less than an hour. Most of the rides were closed some due to weather and some due to maintenance. Spoke to Kate and rich at customer service they were not helpful.
Asked if we could change are tickets to the following day in hopes that some more ride would be open.
Traveled 3 hours to come to flamingo land to only spend 45 minutes walking around the park.
Over all it wasn’t a good experience
Also you have no management on shift to make executives decisions.

5 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Awful - Avoid!

We paid £180 for 4 of us and the whole experience was poor. We did speak to customer services within an hour of entering but we were told to ask why the rides were closed ourselves (when we did we were told to go on something else and wait). Everytime we queued for a ride it would break down and be closed which wasted our time throughout the day. My youngest was limited to certain rides which were also closed so he hardly went on anything. The main rides were broken and shut. The food was poor and expensive. Most of the kiosks throughout the park were closed and the place didn’t seem prepared for opening (especially over an Easter Holiday period). The toilets were dirty. You don’t mind paying a lot of money if you get something good in return but this was awful and we will never return or recommend it to anyone!

4 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Too many closed rides to justify very high cost

I was incredibly disappointed when I arrived to find a huge proportion of the rides closed. Flamingo Land is now in its regular season, so rides should be open. It seemed the rides for very young children were open, as well as the very fast rides, but almost everything in-between was closed, as well as multiple food kiosks and photo kiosks.

Although the website states which rides are open and closed, I booked in advance to save money, so I had no way of knowing at the point of payment.

I am disgusted that Flamingo Land are charging the full amount, when customers cannot get the full experience.

Before writing this review, I tried to get this resolved by contacting Flamingo Land. The only thing they could offer me was a 50% discount. To be able to get this 'compensation' I would have to spend even more money with them.

27 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Very disappointed.

My family and I were on holiday near Flamingo Land and decided to go for the day, having previously been there in 2017, when our first child was 2, where we all had a very nice day!! This time though, was a totally different experience altogether. A good majority of the rides were closed due to low staffing levels, so this had a knock on effect with queuing times, which really affect our day. Staff who we spoke too, were either very embarrassed and apologetic, or couldn't of cared less. A lot of the animal enclosures were empty, and also couldn't be viewed from their indoor enclosure. Also the park appeared quite run down,
compared to our last visit. Expensive toy bought from the shop, broke before we had got back to the holiday park. To top all this off, we got a reply to our email regarding all this, 5 months after being sent, with an apology and a half price ticket offer, which anybody can purchase, from a number of websites. Just look at the reviews for this place and save you and your family's time and money! Will not be returning anytime soon!

2 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Has gone downhill

I have emailed the company twice since our visit during the October half term and it took them over two months to respond with a very basic, canned response which has not been helpful to us in the slightest. hence why I have decided to post a review on here.

We have been attending the holiday park (a selection of caravans attached to the park with a club that allows park and zoo access) since 2018. We have always enjoyed our time at Flamingo Land, however this last trip was truly awful.

They have cut the majority of the activities that we actually go and attend the park for, one of them being "stalk in the park". I understand that the coach house at the top of the car park was condemned, however your very best years for stalk in the park were when you actually...did it in the park anyway, so why not do that this year? Without it, the "Halloween" activities were only suitable for toddlers.
We also tried to book onto the famous "Walk on the wildside" which is honestly the highlight of our trip every year, however this year we were told it was ONLY on a Tuesday - every other year it has been on a Wed and a Sat to cover off both sides of the week that people stay. I understand that you were avoiding the fireworks (great idea btw) however, why not stick to the same routine and put a Thursday/Friday WOW as well so that people who stay towards the weekend can go?

As for the fireworks - a joke. A literal joke, if I had paid just for those I would have been sorely disappointed. They were also advertised as silent ones (we wouldn't have minded either way) however only half were silent and the rest normal so if you have a scared child don't believe the advertising.

The food options were also atrocious. We normally eat one meal a day in the park and this year was no exception. We ate at Metropolis, The Diner, The Chinese takeaway and the Coach house. The food generally is okay, nothing to write home about but not inedible. The Chinese (an independent outfit may I add) was as normal, however, the food in all three of the other venues was literally disgusting, I've never been so disappointed and the poor staff were so over run with failing technologies and not enough people to serve properly. Stinks of Flamingo Land greed.

The toilets and general upkeep of the park used to be okay, however this year I was genuinely concerned for the health of the animals, especially in the farm area. There was rubbish flying about everywhere and there seemed to be no one around picking this up. Myself and the kids cleared some other peoples rubbish up because we saw some peacocks getting a bit too close and didn't want them to get hurt. When we went to the toilets by the Zoo (which are normally very clean and looked after) they were disgusting, smelly, toilet roll everywhere, and several were clogged and broken. No one was around to help.

The price has shot through the roof and I can't see any reason why. The park has really gone down hill and the only investment made is for SIK, a ride made for them to compete with bigger parks I guess, but only if you go for the rides. Flamingo Land used to be the best place because it had things for everyone, zoo, activities, rides that were for all sizes and now, it's like they don't care at all.

I checked - it's nearly 50% cheaper to attend Centre Parcs for our Halloween trip next year. Centre Parcs. Please let that sink in.

25 października 2022
Opinia niezależna
Oceniono na 1 z 5

Visited on the 23rd of December for…

Visited on the 23rd of December for probably the last of my sons Santa experiences at 9yrs old- this probably sealed it for him :-( overall including the entry for 3 adults and a child (£90 ish) seen as there are very few animals left and the rides are very very old and only for little ones then we really only visited to see Santa. Last year it was good, the staff (elf’s) were enthusiastic and convincing and Santa was great. This year the Santa was too slim and too young in my sons opinion, some but not all of the staff were miserable and spoilt it for my sons experience. Last year we all got a passport and got to do the activities- this year only my son got a passport and the activities himself- I was expecting the experience to grow and improve and have been recommending it to friends however after our visit I would recommend this as a strong avoid!!! Apparently Castle Howard’s experience is very good so don’t waste a penny at flamingo land.

23 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Place was a dump

Place was a dump. Rides are dated slow no food places. security thought they were the police. You want a tramps holiday this is the place. Wouldn’t go back if you paid me. Holiday lodge was basic. Bed was broken. Mattresses were something you buy out Argos for 80 quid. Horrendous sleep!

5 września 2022
Opinia niezależna
Oceniono na 1 z 5

Dreadful service

Visited today with the family. Park very untidy with rubbish lying around however kids had a good time. However on leaving the park at 5.50 (Park closed at 6.00) one of the kids was hungry so stopped at the food place at the exit. We were told no food was being served as the park closed at 6.00 even though we could see fries sitting on the warmer. We then opted for a bottle of pop and a packet of crisps and joined the queue to pay. However when we reached the counter we were told that the wouldn't serve us as it was 6.00 and they were closed. I dropped the money on the counter and walked out. If the food pla r was open later it could take a fortune as there were a lot of hungry people refused to be served. I won't be going back again as the customer service was diabolical and if I could give it no stars I would. Don't take hungry children to flamingo lanf

1 września 2022
Opinia niezależna
Oceniono na 1 z 5

Our first and last visit to…

Our first and last visit to Flamingoland. Ridiculous queue times so we managed to get on one ride. The rubbish and litter not being cleaned up at the food outlets meant we were infested with wasps. We felt sorry for the staff who looked miserable, the majority appearing very young, inexperienced and in the main, unsupervised. Give this place a miss, there are loads of other places that appreciate your hard earned money and provide a far better customer experience.

24 sierpnia 2022
Opinia niezależna
Oceniono na 2 z 5

Very long queue times, not enough carriages on rides

The rides were good but the queue times were very long - mainly due to lack of carriages on the rides, fast track tickets taking up half the space and slow ride changeovers. We queued for two hours for the Hero ride with only two carriages working. Anyone would think this was intentional to encourage people to buy fast track tickets. This park could be so much better if the owners thought about the customers instead of profits.

23 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

The worst Sunday I can remember

The worst Sunday I can remember. Massive queues for hours for the bargain price of £200 for a family of four. We finally bought ‘q-busters’ for an extra £200, so £400 for the 4 of us, if we hadn’t we would manage one ride per hour. What a waste of time…great if you like queueing all day!

21 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Honestly where do I start.This cesspit…

Honestly where do I start.This cesspit should be closed down.No locks on toilet or cubicle doors which resulted in a man walking in on my 11year old daughter who was naked,bar staff calling my wife a stupid cow,bags with toys stolen,3 hours to clean the caravan when we arrived,rides running at 50% capacity.
An absolute terrible experience.
The arcade attendants are told to position toys in claw machines where the claw can't actually reach.
Food outlets are disgusting.
My offer of compensation was to go back there with 25% discount.
I will never step foot in that horrible place ever again.
The management are nowhere to be seen.
This place is a health and safety hazard for kids in the leisure centre.
Please Please choose elsewhere.

David Graham

18 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

well what can I say stayed at flamingo…

well what can I say stayed at flamingo land from the 6th to the 13th of August, this was our 3rd holiday here and had a wonderful time, the weather helped enormously were able to go swimming every day bar. Would like to give a big shout-out to the manager of the Diner what a brilliant guy who went above and beyond to help with a slight problem my daughter had, the customer service from all employees was good. Would also like to mention the staff at the Metropolis who were all courteous and polite even under so much pressure when on one day there was a technical problem with orders reaching the kitchen, so there were around 20 to 30 orders behind they all stayed late to fill all customers orders so a big thank you. I looked at some of the comments about the camp being dirty and rubbish on the floors, well all I can say about that is there are enough bins dotted around the camp but people still drop their litter where they are standing so we are the problem, every day I saw people going around brushing up and with the number of people just dropping their litter it was a thankless task I felt sorry for them. Now onto the zoo and all the people who are concerned about animals in captivity and the space they have, these animals are not just there for us to look at, they are there because a lot of them are endangered and close to extinction caused by humans ( were not so nice are we ) poaching and taking over their habitat, they have nowhere to go so all you who think they should be released you are condemning them to certain death. They also have a breeding programme to build up their numbers, flamingo land at certain times have talks and tell you about the animals all free it's very educational. Thank you Flamingo land for a lovely stay and see you next year

17 sierpnia 2022
Opinia niezależna
Oceniono na 2 z 5

Flaming-Slow Land

Visited 15th August 2022.
Told by security man to go round through queue intended to buy tickets on the day when we had already bought tickets online in advance and could have just gone straight to scanner which wasted 10 minutes.
Queues took ages due to only one carriage in operation on most rides. Took ages for staff to load people onto the ride.
Advertised queue times were incorrect. Said 15 minutes for the log flume yet it took 1 hour and 40 minutes
Lots of queue jumping.
People smoking and vaping around kids and people with asthma.
Rides themselves are very good, the new ride Sik is amazing.

17 sierpnia 2022
Opinia niezależna

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