Fiskars Recenzje 

Nur schlechte Erfahrungen.

Ich nutzte bereits eine FISKARS Schneidgiraffe, diese hielt nur ein paar Zweige aus, scheiterte an einem bleistiftdünnen Zweig. Innen riss eine dünne Schnur. Aus Kulanz erhielt ich damals ein Reparatur Set. Es war sehr schwer und knifflig das zu reparieren.

Nun bekam ich von meinem Vater eine Zwei-Hand+Astschere, Und nach wenigen Bäumen schneidet sie dünne zarte Zweige nicht mehr richtig. Auf einer Seite bleibt vom Bast ein Rest stehen. Ich sah dann, dass die Schneide vorne etwas weggebogen ist; ob es daran liegt? Auf jeden Fall wieder eine Enttäuschung.
Als Schneidgiraffe nutze ich mittlerweile eine von Gardena. Die schneidet sehr gut und hält was aus.

No customer service! You can't even contact them by phone. For email you have to send a picture of item. We have sent emails so far for the warranty they supposedly have on their scissors. NO CONTACT!
No one has contacted us back for months. Terrible!

Quality products from Fiskars. Never had any complaints about any of their items!

There is not a customer service option for anyone to get in touch with Fiskers, so, basically they don't give a damn about their customers.
So far I haven't used the 2 products I bought yesterday. One is a trimming scissor and the other a plastic seed planter. Both were at least 3 times the price of other similar products.
I spent the better part of an hour trying to unseal the products from their commercial wrapping. I had to find 2 tools to assist me in this endeavor. Why on earth would a company enclose their items using tape, gummy goop and double thick, tight plastic security ties? This experience caused me to cut my finger with a knife and ruin the blade on a pair of my old Fiskers scissors. I'm very upset about this experience and Fiskers will now be removed from my life.

Context: Part of this review is detailing Gerber service or lack of it and mentions another item only in context of the support for this one. The response to Gerber warranty has been from Fiskars thus this review.

I bought the Gerber Copper Affinity with no thumbstud, they didn’t have the thumbstud and was supposed to send me a replacement – got the Pledge. Not another version of the Affinity, the Pledge which is a much cheaper knife. BTW this process took MONTHS.

If you think getting a whole knife is better than a thumbstud, I’d disagree with you. I have cheap knives, I can appreciate something at the pricepoint it is sold at, the Pledge is not one I want at ANY price point. Extremely poor action (you cannot flick it open even with wrist action) and very cheap handle material.

I mention it just to show what you can expect from Gerber. Chicago Knife Works has a photo clearly showing NO thumbstud and the price has been lowered since I bought it. Gerber CLAIMS there has only been one other review reflecting they got one without it and they don’t know this knife being sold without the thumbstud, I think CKW is just more honest with the photo and has adjusted the pricing given this issue perhaps after it was discovered. Seriously (re)consider buying anything Gerber given the service issue.

They also censored review and Q&A on the Gerber product page, and have now switched to a moderation approval system instead of an automated one just checking if you're human. I will bet more censoring is coming.

Bought tree pruner on basis of life time warrant. Week one the blade spring snapped so unit unusable. Emails and phone calls go un answered. Shocking.

Wir haben einen Schneeräumer, der nach 3 Jahren an der Rohraufnahme gebrochen ist. Auf Kulanz wollte man uns keine neue Schaufel zuschicken. Dann fragten wir nach dem Ersatzteil, um es zu kaufen. Daraufhin hieß es nur unfreundlich, dass es das Ersatzteil nicht gibt. Sehr schlechte Qualität und noch schlechterer Kundenservice! Wir haben uns jetzt ein neues Gerät von Gardena gekauft.

Called in got a recording to go to website and recording terminated. Fiskars has dropped notches at this point. Called about a BC0111 sissors Lifetime warranty.

We've had a kitchen devil knive since we were married in 1978 and still in regular use so when we wanted a new set of kitchen knives we didn't hesitate and buy a kitchen devil set. My wife was cutting a piece of cheese and the blade of one of the knives completely sheared off, i took a photograph and sent an email with the photograph attached we got a reply after about 2-3 weeks later and basically they said they would replace it if i supplied a receipt. We brought the knives about two and a half years ago who would keep a receipt for a low value item like that totally disgusted

Complete garbage product and the most importantly no lifetime warranty available for defective product even if it says so on the stuff that they sell.

Je laisse un avis sur le site fiskars soldes.
J ai passé une commande pour pour une tarière manuelle, prélèvement supérieur au montant de la commande + frais bancaire, c est un site chinois, je n ai rien vu.
J attend toujours la commande
Donc soyez prudent et fuyez tous ces sites.

När ena handtaget på min Fiskars sax bröts av ersattes jag med en ny sax, utan tjafs. Det kallar jag service, och dessutom mycket vänlig sådan. ❤️

Fiskars m'a remplacé un échenilloir (portée 6m) suite à la rupture du cordon de commande de la tête (sur lequel j'avais trop forcé).
C'est un geste qui doit être souligné !

Tree Pruner blade broke so I bought a replacement head and blade. The instructions are diabolical - I am in shock! Clearly they are a totally unprofessional company and I now realise that I should have just thrown away the first one and invested in a superior brand product as this exercise has just been throwing good money after bad! My advice - chose a better product and avoid Fiskars like the plague - if my blade bloke the odds are yours will too!

After 20 years of regular use of our Fiskars lopping shears, the blade broke. We followed the warranty procedure providing Fiskars with a photograph of the breakage, hoping that they would send us a replacement blade considering we could not furnish the receipt. 33 days after the initial contact with Fiskars, we received a brand new pair of new and improved lopping shears. We couldn't have been more happier with the customer service provided. Thank you Fiskars.

Je laisse un mauvais commentaire pour le manque de transparence, le peu d'éthique vis à vis du consommateur. Lorsque fiskars met en place une offre promotionnelle comme celle d'automne avec 1 paire de cisailles offerte ATTENTION lisez les petites lignes cette offre qui devait se prolonger jusqu'au 30/11 (avec inscription sur le site jusqu'au 15/12) réservée aux 500 premières demandes, est déjà terminée...ce qui n'empêche pas fiskars de laisser l'offre visible pour attirer le consommateur. J'estime que c'est de la tromperie et oriente l'achat. Si l'offre n'est plus active, retirez la !

Attention à Fiskars soldes.com.Colis jamais reçu. Service client fait la sourde oreille.
Je vous le déconseille.

i have been waiting for a month after fileing my claim got one email day of claim and nothing since after multiple emails!

I purchased a three set pruning from friskars and not long after, the smallest pruner in the set broke.
I emailed friskars since they have lifetime warranties on their products. I filled out the warranty form, attached a picture of the broken pruner, and One month later, no reply. I’m still waiting.
There is no phone number that I can call for a follow up.

Suite à un problème sur ma bêche Fiskars Xact , le service après vente à était à la hauteur et l a remplacé par une autre bêche neuve Je recommande Fiskars pour tous les outils grâce à leur ergonomie et à la garantie étendue. C est une marque d outils sur la quelle on peut compter même après plusieurs années car la garantie est la . Merci Fiskars pour avoir remplacer en garantie mon outil malgré que je n avais plu la facture d achat .