Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really good price and fast delivery for my customers new fire. They are over the moon with their new setup. I also had a super fast response to a query I had about an administrative matter. Suitably i... Zobacz więcej

Oceniono na 5 z 5

Ordered a new gas fire online. Good follow up, kept me informed on progress, and delivered on time. The new fire was at a competitive price, and I am very pleased with the purchase.

Oceniono na 5 z 5

Fire delivered absolutely brilliant couple minor issues 1 log broken and clicking noise when flames were on sent email Sunday telephone call to me Monday morning new logs posted and engineer out today... Zobacz więcej

Oceniono na 5 z 5

Very wary about buying gas fire on line but bought Gallery Bauhaus HE glass fronted for good price from Fires2U.comm at Liverpool. Dealt with mainly Emma and Chris who gave excellent service and ad... Zobacz więcej

Informacje dotyczące firmy

  1. Kominki

Informacje przekazane przez różne źródła zewnętrzne

Fires2u.com is one of the UKs largest suppliers of Gas fires, Electric fires, Flueless fires, Stoves and Fireplaces suites, all at unbelievable low prices and free delivery to England, Wales and Mainland Scotland!


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

192 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent company

Excellent company. I have bought two gas fires over the years from here, they have the best prices and delivery was quick. The after sale service is second to none. Very pleased thankyou.

21 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Flavel Caress HE

I ordered a Flavel Caress HE fire and was told it could take up to two weeks to arrive, it actually arrived in three days. One if the fire bed parts was broken, we informed Fires2U, got an email back straight away saying they would inform the manufacturers. The new part was delivered two days later. Excellent service by both companies. I would certainly recommend them.

5 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

could not fault the service

could not fault the service, i had an issue with a damaged fascia, contacted fires2u and it was promptly dealt with, fires2u dealt direct with the manufacturers and the replacement part arrived the next day (two days earlier than advised). good communication throughout. i would definitely use the company again based on their after sales service alone.

31 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Very competitive price & good customer service

Carried out a lot of research before finally deciding to purchase the Flavel Decadence Plus inset gas fire from FIRES2U. The price was the most competitive I could find and the customer service I received was excellent. I was regularly updated as to when the fire would be delivered from the manufacturer, excellent service.

14 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Great Experience

Great experience from Fires2u. Have been trying to Purchase a Galaxy Aurora gas fire for several months with out much success. But when I contact Fires2u by e-mail they sourced me one in several weeks direct from the supplier at a great price.
Well done Emma.

10 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Great friendly service

Great friendly service, competitive price.Chris was really helpful.
Delivery service was excellent,
Can’t wait to fit our fire into our new home.

6 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

From my initial enquiry right up to my delivery received today which was slightly earlier than quoted this company demonstrated excellent customer service and even replied to a query I raised on a Sunday.
The product looks superb and was delivered in excellent condition.
I would have no hesitation in recommending this company and it’s great to see that some companies do still care for there customers.
A massive well done
Michael

4 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Very pleased with the service from fires2u

Very pleased with the service from fires2u. Chris was very helpful and knowledgeable.
We ordered a Flamerite Hudon fire which was over a hundred pounds cheaper than anywhere else.
Product had to be ordered and being as it was over the Christmas period would take a little longer to arrive, which we were informed off at time of purchase.
We were kept informed and fire was delivered exactly as promised.

28 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Customer Service clearly demonstrated

Many thanks to Emma and the team, they have really demonstrated the true meaning of Customer Service. I had questions about 2 specific products, they were answered very quickly and the information provided was very clear. I ordered a gas fire and a fire hearth and surround. The fire was delivered very quickly, as expected. When I placed the order it did sated the fireplace would be dispatched in 4 to 5 weeks. Import of the unit was delayed by Brexit and the additional volume of goods being imported which impacted when the ship with my goods could not get into port. There was a delay of a few weeks, however, I was constantly updated by Fires2u as they heard from the supplier. They did a great job of handling a situation which was totally out of their control. Given their focus on customer satisfaction I would no problems recommending Fires2u, 100%

15 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Ordered a flamerite glacier

Ordered a flamerite glacier, it was by far the cheapest I found and I checked every supplier.

The ordering was smooth, and it got delivered by the date promised. Customer service was great, can’t fault it.

8 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Best around

Ordered a flamerite austen 54 with Tennyson electric fire frome these guys and everything from start to finish was excellent service!
The price, communication, choice and safe delivery are second to none!
I LOVE LOVE LOVE MY FIRE SUITE!!
THANKS FIRES2U!!! :)

17 grudnia 2020
Opinia niezależna
Oceniono na 4 z 5

Flamerite Glazer - Excellent service …

Excellent service and competitive pricing. Delivery was as promised. The fire looks great, would have been 5 stars but a small number of screws were missing. Didn’t stop the fitting fortunately but will need to complete once screws arrive.
Highly recommend.

8 grudnia 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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