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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Wegen eines technischen Problems ging nur Vorkasse. Das Paket kam erst 10 Tage nach Geldeingang. Zwischenzeitlich wurde ich aufgefordert, Vorauskasse zu leisten, weil es angeblich noch nicht eingegang... Zobacz więcej

Oceniono na 1 z 5

Franceshopfila.fr Site d'arnaque chinois, on peut voir le Google translate Allez sur la page de "Politique de Confidentialité" qui s'appelle d'ailleurs "vie privée". Vie privée = privacy... Zobacz więcej

Oceniono na 1 z 5

Schlechte Qualität Meine Fila Sneaker im Panda Look waren nach kürzester Zeit kaputt (2 Monate) im Vergleich sogar schlechter als NoName Produkte von DEICHMANN (3-5 monate). Im Vergleich dazu S... Zobacz więcej

Oceniono na 1 z 5

Filabe 20.1.26 Bestellung erhalten und daher am Abend gleich vor dem schlafengehen angewendet. Seit gestern Juckreiz am Gesicht, immer darauf geachtet das ich nicht kratze. Resultat: überall rote... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami
  2. również w kategorii:
  3. Sklep odzieżowy

Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

257 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(257)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Poor in quality and comfort

Style and Look is not bad but comfort and quality is zero, specially the one Made in china but rest of them are also not good at all. Would destroy your foot health. It was First and last time mistake in my life to buy FILA shoes.

18 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Tried to literally steal from me

Tried to literally steal from me. Bought the Filbert adidas from the rocko’s modern life line, got the shipping notification, kept an eye because I had already received the Rocko’s from Footlocker. They had called the day after the package shipped, had it returned to them, and didn’t return the $$. Well, luckily unlike someone else here, I caught the scam and called FedEx and the bank. It will take up to 90 days to get my money back, but they got the shoes back. They also refused to update the address, and told me I had to have FedEx hold it. I had placed the hold, but I didn’t know what they had illegally done. Reporting them to the law if they don’t send the shoes for free.

17 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Never received my shoes and clothes.I…

Never received my shoes and clothes.I called them as soon as Australia post sent me a mail saying items delivered. Very poor customer service. They never bothered speaking to me over the phone. Just sent me a mail saying that they can’t help me.
I’m not gonna buy again from them.

1 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Horrible customer service

Horrible customer service. I mean horrible I've submitted request after request they do not get back to you. Even on the days and times you can call your lucky to get any assistance. I ordered shoes for my child that said women's on their website even though they clearly looked like men's or atleast unisex. But the listing said women's. I tried contacting their customer service multiple times asking if the description was correct and they were women's shoes. After no reply for days I ordered them. I ordered his size in a women's which would be about 2 sizes bigger than his actual men's size once I receive the shoes the box says Men's. Of course it would. I checked their website and the description for the damn shoes actually changed from women's to men's. Again I received no reply answering my question no help nothing. But now 2 weeks later it's changed. Still no response from customer service do not order from this sorry ass website trust me if you have any issues you will not receive help.

4 marca 2023
Opinia niezależna
Oceniono na 1 z 5

WORST CUSTOMER SERVICE EVER

WORST CUSTOMER SERVICE EVER! Placed an order beginning of December. No shipping confirmation or anything for 3 weeks even though I emailed them multiple times so I called them and requested to cancel my order. They told me they can’t cancel the order but I can return and get a refund. So I returned it in the middle of January and still waiting for my refund in March. Yes, I’ve called them so many times and have a case number. I should’ve just filed a dispute through my bank from the beginning.

28 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Thieves

Thieves. Took money and never sent the product. No response from the contact email address. Looks to be a scam website. AVOID

5 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Saw a FILA UK

Saw a FILA UK, Facebook advert, clicked on the link, was offered a first time buyer 10 pct off offer. Applied. Received an email no offer code. Looked at website no links to the Facebook sale. So only have one opportunity to buy one sale item no more, so no chance either to get get free shipping. Order and pay for goods expecting my discount. No discount. No help or apologies from customer service. I am liable to cover return post with no credit.
Never buying via them again. Eight days to reply to emails terrible customer service.
Why can’t we do a zero rating

7 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Fila-Uk.com is a scam website

Fila-Uk.com is a scam website. Money is taken, no goods sent. No way of contacting company. Fila Uk says they are part of Fila global.Fila global never respond to contacts page. Call was answered in Italian. Email address is fake too.
Genuine looking site with all goods and logos, images etc. Facebook links etc.
Fila Uk recommend contacting police and trading standards. Watch out and avoid Fila.

22 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Arnaque

J'ai acheté des pairs de chaussures mais ne les ai jamais reçu, ils ont fini par me répondre par mail après un mois pour me dire que le colis était toujours en livraison. Aucune possibilité de vérifier n'y même de suivre le colis

18 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

FILA will waste your time, hard pass

Fila is falling apart. I ordered my husband pants on 12.9.22 and on 1.3.23 they said they cancelled the order and that I would be getting a refund. HELLO, these were supposed to be a Christmas present, I could have orderd something else. I called Fila and they said the reason was that they lost the package in the factory and I could just place the order again. I waited almost a month for an update, and when I originally placed the order the whole site was 50% off, so no I don’t want to place another order at full price. I started a claim with them to resolve the issue, 3 different people tried to help me and only the last person handled it directly to get me a code so I could place the order again at the price I originally gotten it for. I give kudos only to the customer support of Fila, especially Maria who handled my issue in 10 minutes after waiting for months of “escalations” to my claim… but it was not worth the headache. I only followed it through because my husband really wanted this tracksuit. I think Fila needs to be absorbed by another company or just dip out of the industry altogether. They will waste your time.

9 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

NEVER AGAIN!

I ordered a sweat pants suit... matching jacket and pants. Each was a separate item but both items were on one order. It was a sale so final order, no refunds.
Several days later Fila emailed me that they were canceling the pants part of the order but not the jacket. No reason given.
I emailed customer service to also cancel the jacket part of the order since the pants were not available to complete the outfit.
An agent telephoned me and said that the cancelation was because the pants were "out-of- stock". She refused to cancel the jacket because it was a "final sale, no refunds".
But I had not been informed that the pants were "out-of-stock" when I tried to place the order. Many companies I have ordered from in the past tell you this immediately and won't even let you place the order. But not Fila. They just took the order.
I should have been told this as there were already too many orders for the "in-stock" inventory at that point in time. Their computer system would surely have known that they were not in a position to fulfil the order when I tried to place it. I would not have ordered the jacket had I known the pants portion of the outfit was not available.
This company advertised a product for sale when they should have known they could not fulfill the order, thereby fooling me into making a 2d purchase (non-cancelable) that was wholly dependent on the one they did not have.
They then refused to cancel the matching purchase even though they could not deliver its partner. Terrible customer relations. I wish I had read these reviews before I made the purchase. NEVER AGAIN!

7 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

N'y allez surtout pas

N'y allez surtout pas! Au mieux c'est un site mal foutu ou vous perdrez un temps fou a passer un ordre sans qu'il soit exécuté. Au pire, c'est une escroquerie pour choper votre numéro de cc.

30 stycznia 2023
Opinia niezależna

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