Fencestore.co.uk Recenzje 

1160
Wynik TrustScore: 3 na 5

3,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This business (and Shedstore) do not abide by the 10 year guarantee on their panels, they will pass you off to Forestgarden who will then do everything possible to renege on their guarantee - The pane... Zobacz więcej

Oceniono na 4 z 5

Couldn't buy direct is my only complaint. The products are superb in both quality and price, were delivered on time and by very helpful couriers. The fence panels have been well received by our nei... Zobacz więcej

Oceniono na 4 z 5

Overall very pleased with the quality of the trellis panel, posts & post spikes. All as discribed, the spikes are easy to drive into the ground, the trellis looks good. The post are nicely finished... Zobacz więcej

Oceniono na 4 z 5

The panel fitted very easily as we had bought several similar. When cutting use a dremel saw blade as this cuts through it like butter. I put a seven cm edge long the top and bottom and created pane... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

Informacje przekazane przez różne źródła zewnętrzne

Fencestore, leading national fencing retailer of wooden FENCE PANELS & fencing panel packs at great LOW PRICES with FREE UK mainland HOME DELIVERY too! If it's garden fencing panels you need, think Fencestore... Buy fence panels online today.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(1160)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Fence panels

Poor quality fence panels for the price. No better than a £20 ones but charge double the price.

Nice company and staff to deal with but very disappointed with the quality for the price.

1 sierpnia 2020
Opinia niezależna
Logo Fencestore.co.uk

Odpowiedź od Fencestore.co.uk

Good Morning

Thank you for taking the time to leave a review.

We are sorry to hear that you are not happy with the quality of the panels. As a natural material, wood is subject to knots, splinters, and other movements.

All our products are covered by a statutory 12-month guarantee whereby, if manufacturing defaults are identified, the customer is entitled to replacement parts, a replacement product or a full refund.

Please could you email us directly to: customercare@fencestore.co.uk. We look forward to hearing back from you.

Kind regards
Fencestore Team

Oceniono na 5 z 5

Trellis

Easy ordering service reasonably priced and good quality product notification from company and delivered promptly and efficiently.

30 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Put 1 star

Put 1 star cause there wasn't a minus star was told my delivery would be 24th July delivery didn't arrive was told driver ran out of driving time 1430pm rescheduled for delivery on 30 July still no delivery rang there office was told delivery would be between 1030am and 1430pm still did not arrive rang office again to be told not out for delivery today .Then went on chat line with there office and was on there for hour and half the problem was not resolved was told they close at 1700 and at 2mins to 1700 was cut off this IS NOT good customer service.

30 lipca 2020
Opinia niezależna
Logo Fencestore.co.uk

Odpowiedź od Fencestore.co.uk

Good Morning, Mr Rutland

Thank you for your review.

We can see that you were called to update you as soon as we were aware of the issue with your delivery, where this has been rebooked in with yourself. A member of the customer service team has noted a partial refund on the order for the delay. We did advise you that our LiveChat service does close at 5 pm, where all your details were noted. We did advise that transport would update us with the soonest redelivery date the next working day. Please accept my apologies that you feel we cut you off, having checked the transcript, the conversation lasted approximately 90 minutes, where we advised we get back to you the next morning.

We hope that despite the delay you are happy with your Prague 3'x6' Decorative Pressure Treated Wooden Gate for many years to come.

Kind Regards
Fencestore

Oceniono na 5 z 5

I congratulate Fencestore on their…

I congratulate Fencestore on their excellent service - efficient, prompt, courteous. The 'delivery map' showing how the delivery van was progressing was spot-on, allowing me to get on with lots of other things while waiting. And the trellises I bought look great - already up! A sharp contrast to the problems I've had with loads of websites and companies I've been dealing with as we upgrade our 1850s London garden.

28 lipca 2020
Opinia niezależna
Oceniono na 3 z 5

The service was really good under…

The service was really good under current circumstances but after putting up all of my trellis I found one had not been made correctly and the pattern was not the same as the rest. I decided it's to much hassle to bother with getting it changed and I am so far the only one who has noticed.
Thank you guys for working hard throughout this pandemic.

27 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Fence panels

Ordering on line was simple. We were given a delivery date (well in advance due to coronavirus) so eventually delivery was prompt. Free delivery. I wouldn't hesitate to use Fencestore again!

27 lipca 2020
Opinia niezależna
Oceniono na 4 z 5

Good quality

Very pleased with good quality trellises. Delivery time was rather long, though.

27 lipca 2020
Opinia niezależna
Oceniono na 4 z 5

Good fences

Good fences. Interesting that I purchased the same (as advertised) fences some 20 years ago. The new ones are the same height and width but only two thirds as thick and thus one third lighter. Let’s see if these last 20 years! Assuming that is I am alive 20 years from now.

25 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

My Shed!

I tried many websites whilst choosing a garden shed..... there are lots of them!
After narrowing it down to a couple of likely candidates, I still had a few questions and so decided to try the customer helpline at Fencestore.
Truthfully I got a brilliant response, every question answered (sometimes after considered thought - I genuinely regret not taking the name of the guy who assisted me)
That led on to the sale itself - which for me was no mean investment.
...anyway to cut a long story short, the shed components arrived (I'd already decided to build it myself) exactly on time and my son and I managed to put it together using the clear instructions....I tried finding fault (honestly) but couldn't find any.
I'd thoroughly recommend Fencstore !

23 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Bought a garden arch from this company…

Bought a garden arch from this company 18 years ago its still as good as the day that it was bought!....ordered a fence from them in the middle of this blasted pandemic,product is brilliant...the guy i talked to had a positive ,can do attitude,gave delivery date,that was bang on time..delivery man was helpful and pleasant....i would recommend this compat and product anyone..

21 lipca 2020
Opinia niezależna
Oceniono na 3 z 5

The Good, The Bad & The Middle-ground.

The Good, The Bad & The Middle-ground.

The Middle-ground: Fencestore’s prices and online order systems work really well, they acknowledged the order and kept me updated on delivery dates and times.

The Good: When you’re order is on its way, you have the ability to track it, live, right up to your front door – brilliant! Very efficient & very helpful - I wish all companies did this.

The Bad: When the driver knocked the door, I asked him if he would mind driving to the rear of the house with the delivery of 6x6 foot trellis, (just like the other suppliers had happily done for the other components ordered as part of the same job) his friendly, understanding, considered response was:
NO, HERE! Customer service with a snarl ☺

21 lipca 2020
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej