We booked a private boat trip on…
We booked a private boat trip on Harmony to Orange Bay through Falcon Adventure, and to be fair, much of the day itself was very good. The crew were fantastic, the captain was excellent, the boat felt safe, and the snorkelling was great.
The reason for this review is trust.
One of the reasons we booked through Falcon Adventure was because they presented themselves as a more professional, more trustworthy company. Before the trip started, I specifically asked whether there would be any extra charges or anything else to pay, and I was told no.
Throughout the day, we were then encouraged to have photos taken constantly - individual shots, couple shots, family shots and underwater photos. Only at the very end were we presented with a £250 bill for the photos.
That was the issue. Not that photos cost extra, but that a charge of that size was not made clear upfront, despite me asking directly. On a boat trip costing around £530, being quoted £250 for photos alone - nearly half the price of the trip itself - felt completely unreasonable and badly damaged the trust.
If the price had been made clear at the start, we could have made an informed decision. Instead, it was only revealed at the end, after the photos had already been taken throughout the day.
The boat trip itself was good, but Falcon Adventure did not behave like a company I would describe as trustworthy. Because of that, I would not book with them again.








