So after waiting weeks for the delivery , items were definitely not the size I ordered , more like 3 sizes too small, they won't take them back as THEY did not put them in the correct packaging with t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
SCAMMERS! We ordered a laptop, it was supposed to arrive within two weeks. They postponed the delivery for a month, but we refused the laptop because we were leaving the country. They said they wou... Zobacz więcej
今回で３回目の注文購入となります。 海外通販での購入で不安なのは配送があげられますが 日本への配送は香港の現地から国内まですべてクロネコヤマトさんが行っているので荷物の追跡が滞りなく安心です。 ※自分でクロネコヤマトのサイトも確認する必要がありますが。 到着まで私の場合は７営業日程度と思っているので特に遅れるとは感じたことはありません。 海外からの購入になるので不安になる方も少なく... Zobacz więcej
Xiaomi Pad5を購入していたので、Smart Penを今回はeXpansysさんから購入しました。 （Pad5専用カバーも購入しています。） Smart PenはPad5から接触式で自動充電される仕様です。このままだと単なる「ふーん」ですが、Pad5専用カバーのペンを入れる場所がPad5と常に充電できる位置になっていて、かつそのまま充電できます。 iPad mini5とA... Zobacz więcej
Informacje dotyczące firmy
- Zakład fotograficzny
- Sklep z akcesoriami do telefonów komórkowych
- Sklep z telefonami komórkowymi
- Sklep komputerowy
- Sklep ze sprzętem do ćwiczeń
- Sklep Hi-fi
Napisane przez firmę
A fast growing and leading Online Retailer & B2B ecommerce platform, devoted to all kinds of hi-tech Consumer Electronic products. Established in Manchester, United Kingdom (1998) Europe HQ in France (2002) Asia HQ in Hong Kong / USA HQ in Chicago (2004) EXPANSYS owns 54 websites worldwide; where 9 are in Asia (including Hong Kong, China, Taiwan, Japan, Korea, Singapore, India, Australia, New Zealand). • Over 10,000 products online • Over 2.2 million visits per month
Dane kontaktowe
Unit 806, 81 Container Port Rd,, Kwai Chung, Hong Kong
- info@expansys.com.hk
- www.expansys.com
3,0
Średnia
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wrong phone, damaged, and won't reply to emails. My first and last time buying from eXpansys.
On the 28th of November, I searched for a OnePlus 10 on Google Shopping, and I ordered a OnePlus 10 Pro (Green) from eXpansys. My order reference is 2BUA-1C05-294A.
On the 13th of December, I received a OnePlus 10 Pro (Black). Not only was the colour wrong (I ordered Green, I received Black), the OnePlus 10 wouldn't turn on. I tried multiple chargers and plugs.
eXpansys sent me the wrong colour and a broken phone.
On the 13th of December, I contacted eXpansys by email to inform them of the issue. No response.
On the 14th of December, I contacted them again. No response.
It's been 2 weeks. No response.
Today, I sent another email.
I will be raising a complaint with Google Shopping and OnePlus about eXpansys' poor post-sales customer support and the fact that they sold a broken device.
I believe that since Google Shopping promoted eXpansys through its ads platform, they should be aware that eXpansys is acting unprofessionally, and I doubt OnePlus will be happy that one of its distributors is selling broken phones and tarnishing its reputation.
eXpansys if you're reading this, just reply to my email. I have a phone that I need to return to you and you have a refund you need to process for me.
12 grudnia 2022
Waited over 2 months for an item and…
Waited over 2 months for an item and never got any shipping updates. They did refund me however so I was able to order the item elsewhere
25 października 2022
They never contact you
After ordering, they will ask your for more information and never reply back. Definitely a scam to get your personal information. Avoid at all cost!
19 grudnia 2022
Opinia niezależna
I have written them several emails so…
I have written them several emails so far waiting for my pre-christmas purchase which was supposed to be delivered in 2 days and now it is over 14 days after and still have no information and no email response.
If they do not respond back and either send me my purchase or a refund, I intend on taking necessary actions.
12 grudnia 2022
Opinia niezależna
Overall great!
I chose to shop here because it was the cheapest. There was no problem at all but it would have been better if I could see where my package is in more detail.
29 listopada 2022
They will eventually send your item
They will eventually send your item, but if it says 'in stock' it probably won't be.
Expansys will tell you it's in stock to trick you into placing orders before they actually have them in stock.
This matters because the timeframe between you ordering and them sending can be a couple of weeks - then you need to add extra shipping time on to it all.
Then add in no replies from the info@ address or Facebook, and maybe one reply from the forums (only because everyone can read them!!) makes for an untrustworthy ordering experience.
All in all, I'll never order from Expansys again, and I would not recommend anyone else does either.
30 listopada 2022
Opinia niezależna
Racial profiling and fraud
This company engages in racial profiling (Which is a form of racism fyi) I ordered a phone on their site and right away I was asked to prove that I live in Japan which is probably due to the fact that I don't have a Japanese name. All that after they have already taken my money. I have no response after 5 days and my phone has still not been shipped. Getting a refund and marking this company as fraudulant.
21 grudnia 2022
Opinia niezależna
the stock info mostly isn't true
the stock info mostly isn't true, after i placed my order and the day after, i checked it, "waiting for stock"finally take 7-14 days. and processing take much longer compare to 2-3 years ago. of course you can cancle but if you pay with CC, the refund process till the money back to your account take 1month, expansys will care how informant times for buyer...SELFISH BUSSINES
1 grudnia 2022
Poor communication, no email response back
Sent an email and have not gotten a reply back. When purchasing item, it stated shipping would take 2-3 days, but it has been over a week and the order remains "out of stock" with no response.
24 grudnia 2022
Opinia niezależna
Trustworthy Shop
I have been purchasing mobile phones at Expansys since December 2012, and have no trouble yet.
If you are the person who has SIM-FREE spirit, I assure you this shop is very trustworthy for getting your gadgets.
9 grudnia 2022
Faulty product received
Faulty product received. Contacted support multiple times but no reply in over a week till date. Consider myself unfortunate to be scammed.
15 grudnia 2022
Great service, terrible communication
Sent an email immediately after purchase and did not get a response back. Otherwise good service
15 grudnia 2022
They were very quick processing &…
They were very quick processing & delivering my parcel
21 grudnia 2022
The quick response and good service
6 grudnia 2022
If I could add minus stars.NEVER EVER BUY FROM EXPANSEYS.
If I could add minus stars.. I would.. DISGUSTING COMPANY EXPANSEY.. NEVER EVER BUY ANYTHING FROM THEM.. THEY ARE ALL LEECHES.. NO CUSTOMER SERVICE AT ALL, WILL RIP YOU OFF! PLEASE TAKE MY ADVICE, YOU DONT NEED TO BUY FROM THIS COMPANY CALLED EXPANSEY.. GO ELSEWHERE..
11 grudnia 2022
Opinia niezależna
I afraid this is ending to be a fraud…
I afraid this is ending to be a fraud site after reading the recent reviews. I ordered google pixel 7 on 19th Dec and immediately they sent email that there is some region dispute and need to send acknowledgement mail. I sent and my order status still showing on hold. Sent many emails and no one is responding. Please be aware
18 grudnia 2022
Opinia niezależna
注文番号2C15181212A4
OnePlus Nord 2T 5G Dual SIM (Gray Shadow, 8GB/128GB) NO:379989
12/1に購入した分がいまだに届いておりません。
発送すらされていない状況です。
21 grudnia 2022
Opinia niezależna
I ordered a camera from this website
I ordered a camera from this website, they asked me for a proof of address next day, it has been a week I have not heard anything from them and the emails are not even acknowledged any more. I feel like I just threw 1k usd into the air and I will never see it back
20 grudnia 2022
Opinia niezależna
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