Evans Halshaw - Hyundai Leicester Recenzje 

258
Wynik TrustScore: 3.5 na 5

3,7

Aylestone Road, LE27QN Leicester, England, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bought a used car with ~60k miles. Turbo failed after 3000 miles of ownership. Delearship refused to repair or refund despite 2 independant inspections proving the fault was present at POS. EH provide... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service from start to finish from Ihsan . He helped me with purchasing my new car, talked me through everything I needed to know and discussed all options available to me. A pleasant experience... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Mr. Ihsan and Mr. Miguele were super helpful right from the very beginning. They guided me through all the documentation and paperwork step-by-step, making everything clear and easy to understand. Th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Part exchanged my car here today and must say the service was second to none. A huge shoutout to Nick who made the sale hassle free and gave us all the time in the world to make sure we were happy.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Napisane przez firmę

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Dane kontaktowe

  • Aylestone Road, LE27QN, Leicester, England, Zjednoczone Królestwo

  • 0116 490 9880

3,7

Średnia

Wynik TrustScore: 3.5 na 5

258 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(258)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5539

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Problematic app booking system

Booking inmy vehicle in for its service was problematic in that I had to wait 6 weeks from using the app to actually getting the car serviced. It was lucky it was a first service and nothing was amiss but the length of wait from asking for a service and actually getting the service completed was less than satisfactory. Genesis over promised and under delivered in this instance.

20 lutego 2026
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello Paula,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Prompt service.

Prompt service.
Dealt with promptly and courteously.

18 lutego 2026
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello Mary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Oceniono na 2 z 5

staff not aware of company policies you…

staff not aware of company policies you get a different version depending on who you speak to

18 lutego 2026
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi Stephen,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

Car exchange with Tariq

Tariq at the Leicester branch was professional, smart, patient and helpful
He guided me through the experience with calm expertise

18 lutego 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Efficient service

Resolved same day & plenty of coffee whilst waiting

17 lutego 2026
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Bought a car from Tariq

Bought a car from Tariq. We have been with this dealership for over 10 years! Thank you Tariq for providing another new car!

14 lutego 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello, Lisa.
Tariq will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Oceniono na 3 z 5

BUY A HYUNDAI INSTER AND RISK INSTANT PROBLEMS.

We were trading in an old Nissan Leaf for an ex-demo Hyundai Inster 02 spec and had a mixed experience. On the downside, the parking was diabolical and when I finally managed to find a space I was told (politely enough) that parking there was not allowed because it was obstructing the access of 'technicians', although there was nothing in the space - no cone or surface markings - to show this! I was told instead to find my way back to the (congested) 'front of the main building' and park there. And I thought I'd been doing them a favour by avoiding that. My mood worsened when it transpired that the salesperson, Thuli, with whom we were expecting to meet at 10.45, had been required to attend a 'meeting' - so much for priority for the customer. On the upside, Thuli saved Evans Halshaw's reputation for us. She had already driven me home in an Inster so it could be shown to my semi-invalid wife, and on the day of the appointment itself went well above the call of duty, even driving us home in the new(ish) one and going back in an Uber. She was thoughtful, efficient and courteous to a fault. Well done Thuli!

PS. 28 Jan. 2026: USE EVANS HALSHAW TO BUY A HYUNDAI INSTER AND STAY FIT! On 21 January, twelve days after our purchase, during which time the car had been mainly in our garage while we pored over its bulky manual (with perfectly useless Index), a Fault message appeared on the touch screen and we had to return it. The spare part was in stock and I was able to walk from home (2.3 miles) on Friday 23 January and pick it up at approx.10.15 am. I had driven it for about 3 miles when another fault message popped up, so back I go to Evans Halshaw, and another 2.3 miles walk back home. Since then, to check on progress, I have walked there and back on two further occasions, making a total mileage so far of 13.8 miles, which is roughly half of the distance we have driven the car! This reminds me of the old joke my father used to make about what he believed were notoriously unreliable Vauxhalls: 'You vaux all ze vay there and you vaux all ze way back.' Anyway, it transpires that our Inster, which was registered only at the end of last October and is in principle a superb little car, already needs a new water pump. This didn't surprise me because - as I found too late from Google AI - other Inster owners have had the same problem (and others), and might need to wait for over a month for a new pump. Nevertheless, the arrival of ours has been promised for tomorrow, 29 January. We shall see. If it doesn't, there is always Plan B: rejection of the vehicle and full refund under the Consumers Rights Act (2015). (It's also important to be aware that for 30 days after purchase the owner is not obliged to give the trader the opportunity to repair the vehicle - though in this case we did - and that, if this is given, days in the workshop do not count towards the 30 day limit on the 'short-term right to reject'.)
I should add that I had become so worried about the messages appearing on the touch screen that I had pondered covering it with masking tape. But then I thought 'Nah, it might conceal a message saying 'This vehicle is about to explode. Pull in at the first available opportunity and evacuate at once. Please don't forget to leave a review. Have a nice day.'

PPS. Friday 30 January 2026. Surprise, surprise. The new water pump did not turn up yesterday, as promised, and its re-scheduled arrival is Friday 6 February! This means that the earliest we can expect the repaired vehicle is Monday 9 February.
PPPS. Wednesday 11 February 2026.I was able to walk over again and collect it on that Monday. This was Hyundai's fault, not Evans Halshaw's, whose staff were on the whole sympathetic. Nevertheless I'm bound to say: BUY AN INSTER AND RISK INSTANT PROBLEMS.

21 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello,

We appreciate you sharing your experience.

We regret the initial parking difficulties and the delay in meeting with our team member.

We are glad that Thuli provided excellent service.

We are concerned to hear about the issues with your Inster and the inconvenience caused by the repeated faults and delays.

We value your feedback and will review our processes to improve the ownership experience.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Another car from Tariq

Another car from Tariq. Excellent service as always. Will be back again one day

10 lutego 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tariq at Dealership
Have a lovely day!
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Bought a car from tariq

Bought a car from tariq. All went well no issues. Good experaince.

9 lutego 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello Richard,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Evans Halshaw Leicester I am delighted…

Evans Halshaw Leicester I am delighted to give them 5 stars when I purchased a used car the salesperson Callum was excellent so kind and patient explained details very well he was helpful in dealing with computer details He was excellent in keeping in touch He explained the car details on my test run also on the handover Elle also explained the Service Scheme well Both Callum and Elle were excellent and a delight to deal with Well done to both

5 lutego 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi Angela,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Callum and Elle at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

First visit to a dealership in a long…

First visit to a dealership in a long time and bought a car from Tariq,he really put me at ease with the process and ensured it was comfortable for me. All in all Tariq made this a very easy experience and was a Pleasure to deal with.

6 lutego 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello Richard,
Tariq will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Tariq was absolutely fantastic

Tariq was absolutely fantastic. Best service ever 🙌

30 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

Used car purchase

Bought a car from Evans Halshaw Hyundai Leicester. Dealt with by Tariq. Good , seamless experience. Would definitely return.

30 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hello Hollie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

Hyundai service

Service department were great tending to my 2nd service once I got there.
I did however have trouble getting the appointment originally with servicing not answering the telephone and not returning my calls.
All the staff were very polite and straight talking which is important to me.

27 stycznia 2026
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi Peter,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Hyundai Leicester.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Friendly, open and honest service…

Tariq was very friendly and helpful from the start, he listened to what I needed and helped me find a car quickly. He went through everything thoroughly and took time to explain things with me. Also, Ellie was also great when helping me with finance and signing. Great service, never felt pressured to get extras if I didn’t want but they both explained clearly my options.

26 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tariq and Ellie at Dealership
Have a lovely day!
Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

9th hyundai from this dealership

9th hyundai from this dealership. Fantastic service from Tariq as always. Will not go anywhere else

23 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi Alistair,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tariq at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

First time using Evan’s Halshaw…

First time using Evan’s Halshaw Leicester and I cannot recommend them highly enough. From the welcome upon arrival to the whole sale and part exchange process. Tariq is one of the friendliest and most hard working guys we have ever met. From the minute one he couldn’t have done more for us to make the whole process go smoothly.

21 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi Phil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tariq at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Oceniono na 1 z 5

Terrible place buy at your peril second…

Terrible place buy at your peril second hand car waste of time bought second hand car from these cost me 4000 to put it right timing chain knackered turbo wastegate clutch flywheel should be shut down danger to your wallet and of course waranty covers none of these items you can see why this company is on borrowed time cant you should closed down absolutely awfull company

16 kwietnia 2025
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Dear Andrew,

Thank you for taking the time to rate the experience you have had with Evans Halshaw Hyundai Leicester . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Hyundai Leicester Customer Services

Oceniono na 5 z 5

Very helpful especially cherelle was…

Very helpful especially cherelle was amazing told me what that what

21 stycznia 2026
Opinia niezależna
Logo Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester

Hi Alex,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Cherelle at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

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