Bought a used car with ~60k miles. Turbo failed after 3000 miles of ownership. Delearship refused to repair or refund despite 2 independant inspections proving the fault was present at POS. EH provide... Zobacz więcej
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Bought a used car with ~60k miles. Turbo failed after 3000 miles of ownership. Delearship refused to repair or refund despite 2 independant inspections proving the fault was present at POS. EH provide... Zobacz więcej
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Great service from start to finish from Ihsan . He helped me with purchasing my new car, talked me through everything I needed to know and discussed all options available to me. A pleasant experience... Zobacz więcej
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Mr. Ihsan and Mr. Miguele were super helpful right from the very beginning. They guided me through all the documentation and paperwork step-by-step, making everything clear and easy to understand. Th... Zobacz więcej
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Part exchanged my car here today and must say the service was second to none. A huge shoutout to Nick who made the sale hassle free and gave us all the time in the world to make sure we were happy.... Zobacz więcej
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About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Napisane przez firmę
Every Day Low Prices
Aylestone Road, LE27QN, Leicester, England, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booking inmy vehicle in for its service was problematic in that I had to wait 6 weeks from using the app to actually getting the car serviced. It was lucky it was a first service and nothing was amiss but the length of wait from asking for a service and actually getting the service completed was less than satisfactory. Genesis over promised and under delivered in this instance.

Odpowiedź od Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester
staff not aware of company policies you get a different version depending on who you speak to

Odpowiedź od Evans Halshaw - Hyundai Leicester
Tariq at the Leicester branch was professional, smart, patient and helpful
He guided me through the experience with calm expertise

Odpowiedź od Evans Halshaw - Hyundai Leicester

Odpowiedź od Evans Halshaw - Hyundai Leicester
Bought a car from Tariq. We have been with this dealership for over 10 years! Thank you Tariq for providing another new car!

Odpowiedź od Evans Halshaw - Hyundai Leicester
We were trading in an old Nissan Leaf for an ex-demo Hyundai Inster 02 spec and had a mixed experience. On the downside, the parking was diabolical and when I finally managed to find a space I was told (politely enough) that parking there was not allowed because it was obstructing the access of 'technicians', although there was nothing in the space - no cone or surface markings - to show this! I was told instead to find my way back to the (congested) 'front of the main building' and park there. And I thought I'd been doing them a favour by avoiding that. My mood worsened when it transpired that the salesperson, Thuli, with whom we were expecting to meet at 10.45, had been required to attend a 'meeting' - so much for priority for the customer. On the upside, Thuli saved Evans Halshaw's reputation for us. She had already driven me home in an Inster so it could be shown to my semi-invalid wife, and on the day of the appointment itself went well above the call of duty, even driving us home in the new(ish) one and going back in an Uber. She was thoughtful, efficient and courteous to a fault. Well done Thuli!
PS. 28 Jan. 2026: USE EVANS HALSHAW TO BUY A HYUNDAI INSTER AND STAY FIT! On 21 January, twelve days after our purchase, during which time the car had been mainly in our garage while we pored over its bulky manual (with perfectly useless Index), a Fault message appeared on the touch screen and we had to return it. The spare part was in stock and I was able to walk from home (2.3 miles) on Friday 23 January and pick it up at approx.10.15 am. I had driven it for about 3 miles when another fault message popped up, so back I go to Evans Halshaw, and another 2.3 miles walk back home. Since then, to check on progress, I have walked there and back on two further occasions, making a total mileage so far of 13.8 miles, which is roughly half of the distance we have driven the car! This reminds me of the old joke my father used to make about what he believed were notoriously unreliable Vauxhalls: 'You vaux all ze vay there and you vaux all ze way back.' Anyway, it transpires that our Inster, which was registered only at the end of last October and is in principle a superb little car, already needs a new water pump. This didn't surprise me because - as I found too late from Google AI - other Inster owners have had the same problem (and others), and might need to wait for over a month for a new pump. Nevertheless, the arrival of ours has been promised for tomorrow, 29 January. We shall see. If it doesn't, there is always Plan B: rejection of the vehicle and full refund under the Consumers Rights Act (2015). (It's also important to be aware that for 30 days after purchase the owner is not obliged to give the trader the opportunity to repair the vehicle - though in this case we did - and that, if this is given, days in the workshop do not count towards the 30 day limit on the 'short-term right to reject'.)
I should add that I had become so worried about the messages appearing on the touch screen that I had pondered covering it with masking tape. But then I thought 'Nah, it might conceal a message saying 'This vehicle is about to explode. Pull in at the first available opportunity and evacuate at once. Please don't forget to leave a review. Have a nice day.'
PPS. Friday 30 January 2026. Surprise, surprise. The new water pump did not turn up yesterday, as promised, and its re-scheduled arrival is Friday 6 February! This means that the earliest we can expect the repaired vehicle is Monday 9 February.
PPPS. Wednesday 11 February 2026.I was able to walk over again and collect it on that Monday. This was Hyundai's fault, not Evans Halshaw's, whose staff were on the whole sympathetic. Nevertheless I'm bound to say: BUY AN INSTER AND RISK INSTANT PROBLEMS.

Odpowiedź od Evans Halshaw - Hyundai Leicester
Another car from Tariq. Excellent service as always. Will be back again one day

Odpowiedź od Evans Halshaw - Hyundai Leicester
Bought a car from tariq. All went well no issues. Good experaince.

Odpowiedź od Evans Halshaw - Hyundai Leicester
Evans Halshaw Leicester I am delighted to give them 5 stars when I purchased a used car the salesperson Callum was excellent so kind and patient explained details very well he was helpful in dealing with computer details He was excellent in keeping in touch He explained the car details on my test run also on the handover Elle also explained the Service Scheme well Both Callum and Elle were excellent and a delight to deal with Well done to both

Odpowiedź od Evans Halshaw - Hyundai Leicester
First visit to a dealership in a long time and bought a car from Tariq,he really put me at ease with the process and ensured it was comfortable for me. All in all Tariq made this a very easy experience and was a Pleasure to deal with.

Odpowiedź od Evans Halshaw - Hyundai Leicester
Tariq was absolutely fantastic. Best service ever 🙌

Odpowiedź od Evans Halshaw - Hyundai Leicester
Bought a car from Evans Halshaw Hyundai Leicester. Dealt with by Tariq. Good , seamless experience. Would definitely return.

Odpowiedź od Evans Halshaw - Hyundai Leicester
Service department were great tending to my 2nd service once I got there.
I did however have trouble getting the appointment originally with servicing not answering the telephone and not returning my calls.
All the staff were very polite and straight talking which is important to me.

Odpowiedź od Evans Halshaw - Hyundai Leicester
Tariq was very friendly and helpful from the start, he listened to what I needed and helped me find a car quickly. He went through everything thoroughly and took time to explain things with me. Also, Ellie was also great when helping me with finance and signing. Great service, never felt pressured to get extras if I didn’t want but they both explained clearly my options.

Odpowiedź od Evans Halshaw - Hyundai Leicester
9th hyundai from this dealership. Fantastic service from Tariq as always. Will not go anywhere else

Odpowiedź od Evans Halshaw - Hyundai Leicester
First time using Evan’s Halshaw Leicester and I cannot recommend them highly enough. From the welcome upon arrival to the whole sale and part exchange process. Tariq is one of the friendliest and most hard working guys we have ever met. From the minute one he couldn’t have done more for us to make the whole process go smoothly.

Odpowiedź od Evans Halshaw - Hyundai Leicester
Terrible place buy at your peril second hand car waste of time bought second hand car from these cost me 4000 to put it right timing chain knackered turbo wastegate clutch flywheel should be shut down danger to your wallet and of course waranty covers none of these items you can see why this company is on borrowed time cant you should closed down absolutely awfull company

Odpowiedź od Evans Halshaw - Hyundai Leicester
Very helpful especially cherelle was amazing told me what that what

Odpowiedź od Evans Halshaw - Hyundai Leicester
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