Evans Halshaw - Hyundai Leicester Recenzje 

Part exchanged my car here today and must say the service was second to none. A huge shoutout to Nick who made the sale hassle free and gave us all the time in the world to make sure we were happy.
Originally went in for something different but left far happier with a suggestion Nick made. Nick, thankyou for your patience, advice and knowledge. Would highly recommend to anyone thinking of purchasing a car!

Vehicle mis-sold despite “123-point Quality Inspection”
I purchased a used vehicle from Evans Halshaw, advertised as having passed a “Quality Assured Inspection”, a “Background & Status Check”, and a 123-point quality inspection checklist, which is supposed to ensure the vehicle is adequate and fit for sale.
Despite this, I later discovered the car had missed a major manufacturer-required service (wet belt replacement) while it was in the dealership’s ownership — a critical service item that can lead to serious engine failure.
In addition, the vehicle was returned under warranty for steering-related faults, which I was assured had been addressed. However, only five months later, the same steering components were recorded on the MOT as severely deteriorated, raising serious concerns about the quality and effectiveness of the earlier “repair”.
I raised these issues multiple times with dealership management and head office, but neither showed any real interest in resolving my complaint, despite repeated contact attempts on my part. I felt completely dismissed as a customer.
Because responsibility was denied, I was left with no option but to pay £1,370 out of my own pocket to carry out essential repairs to keep the vehicle safe and roadworthy.
Given the existence of a 123-point inspection checklist that is meant to ensure the car is suitable for sale, I believe this vehicle was mis-sold. I am now pursuing recovery of my repair costs through formal legal channels.

We recently purchased a new car from tariq.He was very helpful and made the whole process easy.
No pushy sales, just clear information and advice.
Thank you for your amazing service.
Would definitely recommend.
Great car and aftersales care.

Bought my third car from Tariq. Great service as always!!! Thank you Tariq for always looking after me

I visit here quite often, and every time I go I’m welcomed by Cherelle on Reception without fail - she always offers me a drink and makes me feel welcome - she is an asset to your company and is incredibly good at what she does. She sets a model example of how front of house should be!

Second hand car sale was great until a leak noticed 2 weeks into ownership due to coolant light . Then the nightmare begun 1 month to get it in and 1 month to repair questioning wethrr they actually do anything as I see nothing that looks to have moved and no explanation , poor communication , ignored by management and then manger sent snotty and poor replies . No point go private over using them they take the money and after sales is terrible in every way

Communication has been very poor. Telephone calls were not followed up and call backs not made when promised. I found it very difficult to get reports about any progress of my repair. While waiting for a part they allowed the battery to go flat.

Fast and efficient, good customer liaison during the service.

I visited earlier this week. The receptionist called Katrina was very friendly, offering tea and biscuits whilst I waited. She was very chatty and friendly. A very welcoming smiley face, she made my day. I will be sure to return to buy a car one day.

I bought a used Genesis GV60 from here and the sales guy, Ben, couldn't have been more helpful. I spent over an hour with him test driving a couple of cars, before I decided on a particular model. The purchasing experience was very smooth - communication pre and post purchase has been great too! I thoroughly recommend them if you are considering a Genesis purchase.

We walked in one Sunday looking for a used car for my son. Introduced to Tariq who assisted us. Told him our specific requirements and budget and he shortlisted all cars available within the dealership.
We chose a car and he arranged for it to be brought over to Leicester.
When we were happy to purchase he arranged for the car to go through their service department for a full health check and valet.
We had the car within 10 working days.
Tariq is a very professional individual who puts the customer first and ensures a smooth experience.

Tariq is very personable. He explained all the process for buying a used car. He is very efficient and accessible.

Ben love at Genesis was, very helpful and extremely professional. We have been to many showrooms and Ben's service was among the best we have had. We will be coming back with family members

Excellent customer service. Would highly recommend dealing with Tariq for used car sales.

I did not have a good experience at this garage but Cherelle who works on reception is a credit to that place. She came over, asked if I was OK, asked if I wanted a hot drink and had a lovely conversation. She deserves five stars also Joshi in service department too.

Bought a car from Tariq. Great service! Thank you so much for all your help

Great customer service, would highly recommend!

Really friendly staff , Alex made sure everything was explained clearly they weren’t pushy and made the process easy.

Please see my feed back report as i am a dissatisfied customer and ha to pay £126.00 00 for the unlock key of tyres including fitting charge as the key was not supplied to me by the retailers Hyundai Evans Halshaw of Aylestone Rd Leicester when the car was handed over to me in July last year . I had to pay £126.00 for the negligence of the sales dept last Tuesday 30th December. I truly and honestly deserve for the refund of £126.00, neither i was told to report if there was anything missing within six months of purchase. I trusted the good faith of the sales dept and had to pay the price for it.

Terrible service. Poor organisation, no communication between teams. Lengthy waits- an hour on site for a simple pick up, lack of customer and vehicle knowledge.
Seemed each car had been misplaced in the lot with customers given keys and just sent out with no help to locate their car in the overcrowded lot. Many vehicles including mine were blocked in when eventually found.
My car was scratched during cleaning, still no promised call to resolve. Car cleaning was half finished and of a very poor standard.
Tried to sell me a service plan after all that!