After visiting well know clothing store I almost purchased a mens Carhartt sweatshirt for £90. Common sense prevailed and I searched on line for same item. Stumbling across EQVVS, I noticed same sweat... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL lin... Zobacz więcej
Sent me a duplicate item. Unable to get through to customer services by phone. They have not responded to my emails for 72 hours. Brought 8 items. One of them had a stain so had clearly been sent back... Zobacz więcej
Reakcja na opinię
A truly great product and staff, I like EQVVS that much I travel an hour each way to shop there, I have bought 15+ items from there, and I have never had any issues, I definitely recommend shopping th... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
EQVVS aims to provide the latest on-trend, premium menswear brands to push the boundaries of our fashionable shoppers.
Dane kontaktowe
High Street 281, LN2, Zjednoczone Królestwo
- info@eqvvs.co.uk
- www.eqvvs.co.uk
4,4
Doskonała
472 recenzji
Odpowiada na 42% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I've never known a company to be so…
I've never known a company to be so organised and fast. I order things in the morning and 99% of the time they arrive the following morning. Plus they have amazing selection of products and customer service is second to none. Really nice choice of items. 5 🌟
11 kwietnia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks so much for the great review Gareth! We’re really glad to hear you’ve had such a smooth experience with us. Speedy delivery, great service and a solid line-up of brands is exactly what we aim for – so it’s great to know we’re ticking those boxes. Appreciate you taking the time to leave such kind words. See you on the site again soon!
Thanks,
EQVVS
Hi there EQVVS are a very good website…
Hi there EQVVS are a very good website and was very helpful with my returns.
8 kwietnia 2025
Opinia niezależna
Odpowiedź od EQVVS
Hi there! Thanks for the great review mate. We're happy to hear that our customer service team were able to help you out with your returns! We're also stoked to hear you like the website - we hope to see you on it again soon! Let us know if we can help with anything else.
Thanks,
EQVVS
I cannot rate the guys Eqvvs enough
I cannot rate the guys Eqvvs enough, I placed an order with a different company name to the delivery address and a staff member called me personally to ensure it was correct so nothing was lost. The correspondence was personal and extremely fast. I will definitely buy from these guys again.
5 stars from me !!!!
3 kwietnia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks for the great review Naz. We like to make sure our customers get their goods delay-free so I'm glad we could sort out your delivery so quickly! I hope you like the trainers and please don't hesitate to give us a shout if you need a hand with anything in the future!
Thanks,
EQVVS
Odpowiedź od EQVVS
Thank you for the awesome review! We're happy to hear you loved the product. It’s great to know that your delivery went smoothly! We really appreciate your support and can’t wait to see you back on the site soon!
Thanks,
EQVVS
Really good customer service
Really good customer service, was very understanding and helpful during the entire process of my exchange highly recommend!
14 marca 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks for the great review Connor! We're glad the team were able to help you out and resolve the issue. Hope you like the trainers and hope to see you on the site again soon!
Thanks,
EQVVS
Had a hassle free cancellation
Had a hassle free cancellation, great customer service from Dominic , would definitely use Eqvvs again
10 marca 2025
Opinia niezależna
Odpowiedź od EQVVS
Cheers for the review Simon! We're stoked to hear that the team was able to help you out with your order. We can’t wait to have you back on the site again soon!
Thanks,
EQVVS
Super quick service well pleased
24 lutego 2025
Opinia niezależna
Odpowiedź od EQVVS
We're glad to hear you're happy with our speedy service - hope you liked your order! We appreciate your support and look forward to seeing you on the site again soon!
Thanks,
EQVVS
Super quick delivery
Bought some trainers on sale, the additional discount code didn't work, so Shannon from customer services sorted me out another code.
Great product and service!
24 lutego 2025
Opinia niezależna
Odpowiedź od EQVVS
Cheers for the review! We're glad to hear that Shannon was able to help you out here! Hope you like the trainers and hope to see you on the site again soon mate!
Thanks,
EQVVS
Murph's
Top quality menswear........
Great website, easy to facilitate through , tracking and delivery went very smoothly
12 lutego 2025
Opinia niezależna
Odpowiedź od EQVVS
Thank you for the awesome review! We're happy to hear you loved our top-quality menswear and found our website easy to use. It’s great to know that your tracking and delivery went smoothly! We really appreciate your support and can’t wait to see you back on the site soon!
Thanks,
Dominic
Excellent customer service.
Excellent customer service.
EQVVS will be my first go to online shopping from now on. A special mention to Dominic outstanding customer service.
Fast delivery, fast response when you email very helpful.
Felt the whole experience shopping at EQVVS was second to none. More importantly I felt a valued customer although it was my first purchase. Other companies could learn from your Customer services.
7 lutego 2025
Opinia niezależna
Odpowiedź od EQVVS
Thank you so much for the amazing review Shelly! We're so glad that you had a great customer experience with us. We value all our customers and do our best to get back to you as quickly as possible. Please don't hesitate to reach out to the team again and we hope to see you on the site soon!
Many thanks,
EQVVS
A very good all round shopping…
A very good all round shopping experience to purchase a lovely jumper at a very good price which was dispatched very quickly an efficiently.I would recommend this retailer.
5 lutego 2025
Opinia niezależna
Odpowiedź od EQVVS
Thank you very much for the review (and the recommendation!). We try to make the shopping experience as smooth and quick for our customers so we're stoked to hear you had a good first experience with us. That jumper really is lovely and you've done well to get it in the sale! Glad you love it and hope to see you on the site again soon!
Thanks,
EQVVS
Happy with new item ,arrived in time .
27 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thank you for the great review Gary! We're happy to hear you enjoyed our great prices and fast delivery. We appreciate your support and look forward to seeing you on the site again soon!
Thanks,
EQVVS
Great price and really quick delivery!
24 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks so much for the review and 5 stars! We're stoked to hear you loved our prices and speedy delivery. We can’t wait to have you back again soon!
Thanks,
EQVVS
Amazing Arriane!!!
Probably one of the best customer service experiences I’ve ever had, I made an error on my delivery, messaged the team directly and Arriane got back to me on the same day, amended my mistake at no extra charge. Saving me a huge hassle! Amazing! Deffo be shopping here again
31 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks for the great review Jordan! We're so glad to hear that Arianne was so helpful and solved the issue so quickly - she is the best! It's great to hear you had a great experience with us and we look forward to your next order :)
Thanks,
EQVVS
Great communication with the support…
Great communication with the support team. my item arrived on time. thank you!
11 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks for the great review! We're stoked to hear that our support team was on point and your item arrived right on time. We hope you love your order and hope to see you on the site again soon!
Thanks,
Dominic
Ralph Lauren Jacket
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic in Customer Services. Dominic was outstanding in his approach to my issue and I'm pleased to say that he resolved my issue promptly and efficiently. TOP CUSTOMER SERVICE Thank you Eqvvs and DOMINIC
23 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks a ton for the great review! We're so glad to hear that the customer service team sorted everything out quickly. We really appreciate your kind words and are always here to help. If you need anything else, just give us a shout.
Thanks,
EQVVS
Fantastic Customer Service
First time ordering from EQVVS for a Christmas present; unfortunately I ordered the wrong the size for my daughter and I missed the return date to exchange it. I wrote to customer services and Dominic was so helpful sorting out an exchange and making sure the right size was available for me. He was very responsive - customer service at it's best! I would certainly use EQVVS again with confidence.
17 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Hello again Victoria, thank you for taking the time to leave a review. We have our rules and policies here at EQVVS, but we are always happy to hear our customers out and see how we can help! I'm glad we were able to sort you and your daughter out with the right size shoe in the end. It's great to hear you'll be back from more - we can't wait!
Thanks,
EQVVS
I've ordered many times from EQVVS and…
I've ordered many times from EQVVS and have never had any issues , kept up to date with orders and never had to wait long for my orders to be delivered
16 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thank you so much for the review Kevin! It's great to hear that you've had such a positive experience shopping with us. I can see you've had a few orders with us recently and we really appreciate your business! Looking forward to seeing you on the site again soon mate.
All the best,
EQVVS
Excellent experience
I ordered a jumper online which arrived the following day, communication was excellent throughout and I can't fault the experience or service, this is the way it should be done, thanks.
7 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks for the great review and 5-stars! We're stoked to hear you liked your jumper and how quickly we got it out to you. We do our best to help our customers out with any issues or questions they have so I'm glad you had a nice experience.
Agreed. This is the way it should be done.
Looking forward to sorting you out with your next order!
Cheers,
EQVVS
Staff are always very very helpful
Staff are always very very helpful
I always make a point of visiting when I go to Lincoln.
5 stycznia 2025
Opinia niezależna
Odpowiedź od EQVVS
Thanks for the review Darren! The shop floor staff really are great, aren't they?! I'll pass on your kind words to them. We look forward to your next visit :)
Thanks,
EQVVS
Doświadczenie Trustpilot
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