My parcel was delivered to my country exactly on the date that was mentioned. I really loved the quality of the watch especially the way the engraving was done. Only problem is that the box enclosing... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Sunday and delivered Friday. Items were just as described and really pleased with them. Only downside was I couldn’t order two of the same item with different wording, but managed to work arou... Zobacz więcej
Terrible. Strongly recommend not to order if staying out of the UK. We are based in Belgium and ordered rhe product 4 weeks ago and until now I don't have my package. Misleading marketing used online... Zobacz więcej
Reakcja na opinię
I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!
Dane kontaktowe
21 Barons Mead, SO16 9TB, Southampton, Zjednoczone Królestwo
- +44 7311230131
- info@engravedmemories.co.uk
- www.engravedmemories.co.uk
4,4
Doskonała
199 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
helped me create a truly unique and…
helped me create a truly unique and meaningful gift for my anniversary. The hip flask is beautiful!
29 września 2024
Odpowiedź od Engraved Memories
Thank you for your kind words! We're delighted that the hip flask exceeded your expectations. Happy anniversary!
The engraving is flawless and the…
The engraving is flawless and the finished product exceeded my expectations. Love my new lighter!
25 września 2024
Odpowiedź od Engraved Memories
Hello Thomas, We're thrilled that the engraving exceeded your expectations. Our team takes pride in their work, and we're glad you appreciate it. Enjoy your new lighter!
Beautifully engraved gift which arrived…
Beautifully engraved gift which arrived well packed in a smart presentable box. Excellent customer service.
9 września 2024
Opinia niezależna
Odpowiedź od Engraved Memories
Hi Angela, Thank you so much for your kind words! We're thrilled to hear that you loved the engraved gift and appreciated the packaging. It’s great to know our customer service hit the mark as well! If you ever need anything else, we’re always here to help. 😊
Perfect as expected
I love how they offer a variety of finishes for this products.
10 sierpnia 2024
Opinia niezależna
Odpowiedź od Engraved Memories
Hi Joel, Thank you so much for your review. Hope to deal with you again.
Best choice
Best choice
they offers a wide range of products for all occasions
9 września 2024
Opinia niezależna
Odpowiedź od Engraved Memories
Hi Henry, Thank you for the wonderful feedback! We're so happy you found the perfect choice with us.
The website has grate...
The website has grate design tools that make personalisation easy and fun.
23 sierpnia 2024
The turnaround time was faster than…
The turnaround time was faster than expected. Received my order in plenty of time, thx George!
6 sierpnia 2024
The engraving is precise and detailed
The engraving is precise and detailed. Im so impressed with the quality.
13 sierpnia 2024
Engraved Memories made our wedding…
Engraved Memories made our wedding gifts extra special. Our guests loved them!
15 sierpnia 2024
The website is easy to navigate and the…
The website is easy to navigate and the ordering process is simple.
14 sierpnia 2024
Great selection of products to choose…
Great selection of products to choose from. I found the perfect gift for my moms birthday.
15 sierpnia 2024
Excellent customer service
Excellent customer service! George helped me with a design question and was so patient.
20 sierpnia 2024
Fast shipping and beautifully packaged
Fast shipping and beautifully packaged. The presentation added an extra special touch.
6 sierpnia 2024
The perfect gift
The perfect gift! My friend loved the custom engraved watch. It was so thoughtful and unique.
4 sierpnia 2024
Absolutely stunning craftsmanship
Absolutely stunning craftsmanship! My personalised necklace turned out better than I imagined.
30 lipca 2024
Memory boxes
I received 2 beautiful memory boxes from this company. Customer service was good.
25 lipca 2024
Opinia niezależna
Avoid at all costs
Ordered a christening certificate holder. Waited 3 week for it to turn up was then told there were none available after ringing for 2 days to get hold of "george". Forgot to email and would issue me a refund. Rang back a week later still no refund. Was told will be next few days. Another week goes to past no refund and now wont answer my calls. Avoid at all costs.
1 lipca 2024
Opinia niezależna
Odpowiedź od Engraved Memories
Dear James,
We are truly sorry to hear about your experience with your recent order for a christening certificate holder. We understand your frustration and disappointment, and we want to assure you that we are taking this matter very seriously.
We apologize for the delay in receiving your order and the subsequent communication issues. We have investigated the matter and can confirm that a refund was issued within a week of your initial phone call.
If you have not yet received the refund, please provide us with your order number and any additional details so we can expedite the process.
Thank you for bringing this to our attention. We value your feedback and are committed to providing excellent customer service.
Sincerely,
George Balasa
Pendant for my son
I received my order .its beautifully done received in good time .my son will be so happy .thankyou .
18 marca 2024
Opinia niezależna
Excellent service and product!
Reading the reviews really shocked me as I got excellent service from engraved memories. I ordered a Personalised Floral Sentimental Large Crystal Token. It came but with a mistake on the inscription. I emailed but then decided to ring. George answered my call, told him about the mistake and the item was re sent engraved correctly within 48 hours. I was really impressed so I’m really surprised others had such a negative experience as mine was positive. Item was beautiful and just what I wanted. :)
22 grudnia 2023
Opinia niezależna
AVOID!!!
AVOID!!!! AVOID!!!!! AVOID!!! SCAM!!
I would rate lower than 1 star if I could. How can they even call themselves a company when they just take peoples hard earned money and don't actually send the product?? Goodluck trying to get a reply out of them. They ignore their emails and messages. DISGUSTING.
14 grudnia 2023
Opinia niezależna
Odpowiedź od Engraved Memories
First and foremost, please allow us to extend our sincerest apologies for the frustration and inconvenience you have experienced. It is deeply concerning to hear that you feel let down by our services, as it stands in stark contrast to the high standards we aim to uphold for all our customers. Your feedback is invaluable to us, and we take it very seriously.
We understand how disappointing it can be not to receive a product you've paid for, coupled with a lack of response from our support team. This is certainly not the customer experience we strive to deliver. We are committed to investigating this matter thoroughly to understand where our processes may have failed and ensure that corrective measures are taken.
To help us address and resolve your issue as swiftly as possible, could you please provide us with your order number or any other details that could help us locate your records in our system? You can contact us directly at info@engravedmemories.co.uk, where our dedicated customer service team will prioritize your case.
We are determined to make this right by you and would appreciate the opportunity to discuss how we can regain your trust. Your satisfaction is our top priority, and we are eager to work with you to find a satisfactory resolution.
Thank you for bringing this to our attention, and once again, we apologize for the inconvenience you have experienced. We look forward to hearing from you soon.
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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