My parcel was delivered to my country exactly on the date that was mentioned. I really loved the quality of the watch especially the way the engraving was done. Only problem is that the box enclosing... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ordered Sunday and delivered Friday. Items were just as described and really pleased with them. Only downside was I couldn’t order two of the same item with different wording, but managed to work arou... Zobacz więcej
Terrible. Strongly recommend not to order if staying out of the UK. We are based in Belgium and ordered rhe product 4 weeks ago and until now I don't have my package. Misleading marketing used online... Zobacz więcej
Reakcja na opinię
I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!
Dane kontaktowe
21 Barons Mead, SO16 9TB, Southampton, Zjednoczone Królestwo
- +44 7311230131
- info@engravedmemories.co.uk
- www.engravedmemories.co.uk
4,4
Doskonała
199 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The bracelet i orderd is beautiful just…
The bracelet i orderd is beautiful just to small it doesn't give you options to order different sizes
13 lutego 2025
Great engraving
Ordered from website, added what I wanted engraved and ordered 29th Jan, was kept up to date with what was happening. My order was delivered 12th February and I think it’s perfect. Looks amazing and a lot heavier than I thought
8 lutego 2025
Odpowiedź od Engraved Memories
Hi Chris,
Thank you for your kind words! We're so glad you love your plaque and that it exceeded your expectations. If you need anything else, we're here to help!
Made up with these
I ordered some photo cufflinks.They were so easy to create on the website and turned out so much better than I ever could of expected.
27 stycznia 2025
Odpowiedź od Engraved Memories
Thank you! We're thrilled you loved your photo cufflinks and found the process easy. It means a lot to us that they exceeded your expectations!
Excellent quality and arrived quickly.
27 stycznia 2025
Odpowiedź od Engraved Memories
Thanks Nichola! Looking forward to dealing to you again.
Odpowiedź od Engraved Memories
Thank you for your feedback! 😊 We're glad it arrived safely and that you're happy with the photo clarity. Enjoy your special piece! 💖
Ordered a personalised bracelet…
Ordered a personalised bracelet absolutely perfect.
20 stycznia 2025
Odpowiedź od Engraved Memories
Thank you so much for your kind words! We're thrilled to hear that your personalised bracelet is absolutely perfect. Enjoy your special piece! 😊
A lovely gift for my husbands 70th…
A lovely gift for my husbands 70th Birthday. Good quality and delivered within time frame specified. Thank you, I'm sure he will love it !
17 stycznia 2025
Odpowiedź od Engraved Memories
Thank you for your kind review! We're thrilled to hear the gift was perfect for your husband's 70th birthday. We hope he loves it as much as you do! 😊
Lovely product
Lovely product, beautifully made. My friend loved the keyring for her 40th Birthday
9 stycznia 2025
Odpowiedź od Engraved Memories
Thank you for your lovely feedback! We're so glad to hear your friend loved the keyring for her special birthday. 🎉
A very easy to negotiate website was…
A very easy to negotiate website was informed when shipment was been sent and an excellent product thankyou
8 stycznia 2025
Odpowiedź od Engraved Memories
Thank you for your wonderful review! We're thrilled you found our website easy to use and appreciated the updates on your shipment. So glad you love the product! 😊
The pot is not the quality I was expecting …
The pot is not the quality I was expecting at all the first one turned up looked like is had been clued and botched together in serval places the name plack wasn't attached properly it was a shambles had to ask for new one to be send out and that ones a bit better but still not good quality at all don't waste your money
3 stycznia 2025
Odpowiedź od Engraved Memories
Hi Jodie,Thank you for your feedback, and we're truly sorry to hear about your experience. We always strive to provide high-quality products, so we deeply regret that the replacement still did not meet your expectations.
When we sent the replacement, we encouraged you to reach out to us if there were any further issues, as we would have been happy to assist you further, including offering a refund if necessary. Your satisfaction is important to us, and we take your concerns seriously to ensure we improve moving forward.
If there's anything we can still do to resolve this, please don't hesitate to contact us directly.
Best regards, George
It may seem weird but I bought this for…
It may seem weird but I bought this for my mums birthday. She is moving to Cornwall 3 hours away from where we laid her mum and dads ashes and she said to me on Xmas eve when we laid flowers crying “I really need to get something where I can remember them when we move” Xmas day I went online and searched loads of places costing £100 up for personalised gifts that my budget unfortunately could not stretch to. Well I found this site and although I had to raise the time of delivery as I was worried that as I ordered on Xmas day i wouldnt get it in time for mums birthday, I needn’t have worried as a little message and it arrived on time and when my mum received it, she cried as it was so beautifully done and something that she said was so thoughtful she couldn’t have asked for anything more x
3 stycznia 2025
Odpowiedź od Engraved Memories
Thank you so much for sharing this heartfelt story. We're deeply touched to hear how much the gift meant to your mum and how it brought her comfort during such an emotional time. We're glad we could help create something so special for her, and it's wonderful to know it arrived in time for her birthday. Your kind words mean the world to us—thank you for trusting us with such an important moment. ❤️
Never received customer service non existent
Emailed multiple times to say that I have not received my order.
Only response was that they had received tracking details to say it has been delivered. I never received it.
Don’t order not helpful at all
4 grudnia 2024
Odpowiedź od Engraved Memories
Hi Kelly,
We sincerely apologize for the frustration and inconvenience you’ve faced regarding your order.
We understand how upsetting it is to not receive your package, even when tracking indicates delivery. Please know that we raised a claim with the courier service regarding this issue, but unfortunately, they have not yet responded to us.
We also apologize for the delay in our reply, as we were on a brief holiday break. Your concerns are very important to us, and we’re committed to making this right for you. Please contact us directly at info@engravedmemories.co.uk so we can investigate further and arrange for a replacement or refund if necessary.
We truly value your trust and appreciate your patience as we work to resolve this.
Kind regards,
George
Thrilled..
Everything was very good!!.. The item I ordered was ideal.. I was very pleased with the pendant and engraving.. I fully recommend this company and will happily use them in the future.. Communication was excellent and George was very helpful.. Very positive experience!!
4 stycznia 2025
Opinia niezależna
Odpowiedź od Engraved Memories
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you were pleased with your pendant and the engraving, and that you had such a positive experience with us.
Your kind words about our communication and support mean a lot
They give a date of delivery which they…
They give a date of delivery which they couldn't commit to. Very disappointed to be honest. Its now 14days and still nothing..
3 stycznia 2025
Odpowiedź od Engraved Memories
Hi Karen,
Thank you for your feedback, and we’re sorry to hear about your disappointment.
Orders placed around important holidays can sometimes take a little longer to deliver, as noted in our shipping terms. However, we want to assure you that your pendants were processed and dispatched after the Holiday break and they should be arriving shortly.
We truly value your patience and understanding and apologize for any inconvenience caused. If you have any further concerns or questions, please don’t hesitate to reach out to us directly.
Kind regards,
George
New Year's present
I got this for my husband's New Year's present. He loves it especially the engravement and message on it. The only downside is it did not come on the expected time, but the owner did reply appropriately and apologised for the delay. Nevertheless worth buying.
2 stycznia 2025
Odpowiedź od Engraved Memories
Thank you so much for your thoughtful feedback! We're thrilled to hear that your husband loves his New Year's present, especially the engraving and the message—it means a lot to us.
We truly appreciate your understanding regarding the delay and are glad we could address your concerns appropriately. We're always working to improve our delivery times, especially around busy seasons, to ensure a smoother experience for our customers.
Thank you again for your support, and we’re so happy you found it worth buying!
Kind regards,
Odpowiedź od Engraved Memories
Hi there, As per our shop notification "Our office will be closed from 20 December 2024 to 3rd January 2025. All orders placed during this time will be shipped starting January 6th, 2025".
You placed your order on December 23rd. We have dispacthed the item yesterday and should be with you today.
Kind regards,
George
Custom tag was beautiful
Custom tag was beautiful, but the delivery time was quite long. However, the tag was amazing.
8 grudnia 2024
Silver solid heart keyring …
Beautiful clear engraving and gorgeous print on keyring
my daughter will love this gift thank you x
6 grudnia 2024
If they have not got the colour they…
If they have not got the colour they should email or call customer rather than wait for the customer to contact them
13 grudnia 2024
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