Brilliant service. We have used two tags covering France, Spain and Portugal for a couple of years already. Worked every time. Saves so much hassle at toll booths, just drive through with tolls cha... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I needed to renew my Emovis tag for European travel, so I phoned Emovis UK during their normal working hours, 10am to 3pm. I spoke to Carolyn, who was extremely patient, knowledgeable and helpfu... Zobacz więcej
Despite me making an error in the application, I was able to phone up, get a quick answer and resolve all my issues completely. This was all in time to get a tag in the post for our journey 2 days lat... Zobacz więcej
Great product. Works well and makes travel in France so much easier. Good website, easy to use, simple to return tag when battery gone and get a replacement. Thoroughly recommend.
Informacje dotyczące firmy
Napisane przez firmę
Travel without stopping on European Motorways Worried about tolls in France, Spain and Portugal? Emovis Tag UK can provide UK customers with a tag for automatic payment of motorway tolls. UK Call Centre based in Harrogate.
Dane kontaktowe
Unit 10, Hornbeam House Hornbeam Park Hookstone Road, HG28QT, Harrogate, Zjednoczone Królestwo
- 01423299017
- customer.service@emovis-tag.co.uk
- www.emovis-tag.co.uk
4,7
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 92% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast delivery
Everything arrived really quickly and looks to be of good quality.
16 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your lovely review! We’re really pleased to hear that everything arrived quickly and that you’re happy with the quality.
Terrible service!
Terrible service!
I ordered this tag more than a week before it finally got delivered, despite having paid for the overnight delivery option they have. On top of tis, when I finally revived it the clip was missing for it, so useless to use unless you want to take the risk if holding it up while driving!
When I complaint, all I got initially as a AI robot which kept apologizing but did nothing - and then finally someone got back tome saying. that it had been delivered and signed for and gave me a post office link that didn't work to prove it! Of course it got delivered BUT 1 week late!!!
So find another company to get your tag. I wouldn't use them again if I could return the tag and get are fund, which they refused to do, and I did not even get a refund for the overnight delivery cost I have had to pay.
Worst customer service ever.
11 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for taking the time to share your feedback. We are very sorry for the frustration caused by the delay to your order, the missing clip, and the experience you initially had with our customer service process. We completely understand how disappointing this must have been, especially after selecting and paying for overnight delivery.
Following our recent communications with you, we understand that this issue has now been resolved.
Odpowiedź od Emovis Tag
No further information has been given
Very good so far
Very good so far. Ordering was straightforward and shipping speedily executed. Now waiting on delivery and then usage in June.
11 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your review. We’re pleased to hear that you found the ordering process straightforward and that your order was dispatched quickly. We hope your delivery arrives soon and that everything works smoothly for your travels in June. Thank you for choosing us, and we appreciate your feedback.
Had a problem with a tag and clip
Had a problem with a tag and clip. This was soon solved by a very helpful member of staff who quickly understood the problem I was having and gave a solution without fuss.
7 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your lovely review. We’re sorry to hear there was an issue with your tag and clip, but we’re delighted that our team was able to resolve it quickly and efficiently for you. It’s great to know the support you received was helpful and straightforward. We really appreciate your feedback and your support.
Clever device poor customer service.
Tag works very well in France.
Speed of turnaround of old tag not slow but not quick either!
Attitude of customer service staff in Harrogate appalling. Not helpful. Won't give their names and only go by 'The Emovis Team'. Just use the website as much as you can to avoid frustration.
After Trustpilot/Emovis querying my review I can honestly say that this is the only end you'll get to an email from them:-
Kind Regards,
Customer Services
Emovis Tag UK Ltd
NEVER a name to go back to regarding your query so you have to email them again explaining all again as they won't read the previous email and on the phone they won't give their names stating that anyone should be able to help. Emailed replies usually come with a link to help pages on their website and nothing else. I changed phones since the problems I had and so have lost the recordings of the calls but I maintain, Great Product, Efficient Billing, Poor Staff Attitude.
10 sierpnia 2025
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for taking the time to share your feedback. We’re pleased to hear that your Tag is working well in France, though we’re sorry that other aspects of your experience did not meet expectations.
We apologise for the frustration caused by the turnaround time and, in particular, your interaction with our customer service team. This is not the level of service we aim to provide. Your comments have been noted and will be shared internally so we can review and improve both our communication and support experience.
We appreciate your honest feedback, as it helps us identify where we need to do better.
Very easy to order and the Web site…
Very easy to order and the Web site chat options answered all my questions quickly before I ordered the tag.
6 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your lovely review. We’re so pleased to hear that you found the ordering process easy and that our website chat support was able to answer all your questions quickly before placing your order. We really appreciate your feedback and hope you’re delighted with your tag.
Payments Taken Without Authorisation
The process of setting up an account is simple and I received the TAG as requested on time.
However, due to a change of circumstances I did not use the TAG so returned it quickly.
I have been invoiced again since for a full months usage even though I was expecting a refund.
I notice other comments about amounts being taken from accounts without authorisation.
I have contacted them via contact forms and telephone and still experience the same thing.
Service is take money deal with the consequences later.
6 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
We’re sorry to hear that you’re unhappy with our service.
We offer a 14-day cooling-off period. If a cancellation request is received within this time, any associated charges will be cancelled and the account closed. If we don’t receive a cancellation request, the account remains active. An invoice is then generated on the 10th of each month to notify the account holder of any upcoming charges, which are collected on the last working day of the month.
All billing is processed monthly in arrears, and no payments are taken upfront, allowing time to review and request cancellation if needed.
We’d like the opportunity to resolve this for you. Please share your details with us so we can contact you directly and assist further.
Very prompt and efficient service
Very prompt and efficient service. I needed to speak to customer services in the UK and they were great. The Tag was also delivered quickly. Dispatched the same day it was ordered.
2 maja 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your wonderful review. We’re delighted to hear that you found our service prompt and efficient, and that our UK customer service team was able to help. It’s great to know your Tag was dispatched the same day and delivered quickly. We really appreciate your feedback and your support.
This is a very efficient company
This is a very efficient company. Fast with their deliveries and never any problems. Would highly recommend.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you so much for your kind words! We’re really pleased to hear that you’ve had such a positive experience with our service. Delivering quickly and reliably is something we take great pride in, so it’s wonderful to know that’s been reflected in your experience. We truly appreciate your recommendation.
Liber‑T made driving in France…
Liber‑T made driving in France effortless. Easy to order, quick delivery, and worked perfectly at every toll. No stopping or queues and clear online billing. Highly recommended.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your fantastic review! We're delighted to hear that Liber-T made your driving experience in France so effortless. It’s great to know you found the ordering process simple, the delivery quick, and that everything worked smoothly at the tolls.
Avoiding queues and having clear online billing is exactly what we aim for, so your feedback is truly appreciated. Thank you for recommending us, and we hope to support you again on your future travels!
Fantastic service,my old tag had…
Fantastic service,my old tag had expired,my replacement arrived 2 days after my phone call,oh and how quick was it when I actually spoke to a real person who explained everything simply to me, without being patronizing. Great company, great service,thanks guys 👍
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you so much for your fantastic review! We're really glad we could get your replacement sorted so quickly and that everything arrived within a couple of days.
It’s especially great to hear that you had a positive experience speaking with our team—we always aim to explain things clearly and respectfully, so your feedback means a lot.
Thanks again for your kind words and support!
Excellent service
Excellent service, very helpful telephone receptionist. Well done on all round service.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your wonderful feedback! We're so pleased to hear that you found our service excellent and our customer services team were helpful. We’ll be sure to pass on your kind words to the team. Your support really means a lot to us—thank you again!
a great service all round
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. Your feedback means a lot to us.
Outstanding service.
Excellent service this time, as always with Emovis. Their ultra-prompt action and friendly service puts other suppliers to shame.
One is able to able to resolve any queries on the phone, although the website gives all the information one needs to know.
Very prompt service, particularly if a request for a new tag is placed online before 2.00p.m.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your outstanding review! We're thrilled to hear that you've consistently received excellent service from Emovis.
It’s great to know that our team’s prompt response and friendly approach made such a positive impression, and that you find both our phone support and website helpful for resolving any queries.
We’re especially pleased that our quick turnaround on tag requests is meeting your expectations. Thank you again for your continued support—it really means a lot to us!
I had been waiting for over 5 weeks to…
I had been waiting for over 5 weeks to receive a tag from another company that still has not turned up.this company from the first call yesterday to receiving the tag today was less than 24 hours excellent service
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your fantastic feedback!
We’re really sorry to hear about the long delay you experienced elsewhere—that must have been frustrating. It’s great to know we could step in and get your tag to you in under 24 hours from your first call. Providing fast, reliable service is exactly what we aim for, so your comments mean a lot to us.
If there’s anything else we can help with, please don’t hesitate to get in touch. Thanks again for choosing us!
Reduced time at tolls on long journeys…
Reduced time at tolls on long journeys makes experience less stressful.
12 marca 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your feedback! We’re really pleased to hear that reduced time at tolls has made your long journeys less stressful. Improving the overall travel experience is a key priority for us, so it’s great to know this has had a positive impact. We appreciate you taking the time to share your experience and hope your future journeys continue to be smooth and hassle-free.
French tolls tag
The tag arrived in a couple of days I phoned service and found them very helpful
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you for your feedback! We're glad to hear your tag arrived quickly and that our customer service team was helpful when you got in touch. We really appreciate you taking the time to share your experience.
5 star Service
Superb service both delivery of replacement Tag and acknowledgement of receipt of old Tag 5 star service could not be improved thank you
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Emovis Tag
Thank you so much for your fantastic feedback! We're delighted to hear that you were pleased with both the delivery of your replacement tag and the acknowledgement of your returned one. Providing a smooth and reliable service is what we aim for, so it's great to know we got it right. We really appreciate your support and your 5-star rating!
Odpowiedź od Emovis Tag
Thank you for your kind words! We're really pleased to hear you had a great experience with our service. Your feedback means a lot to us, and we look forward to helping you again in the future.
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