I had the pleasure of working with Kait Zubli and the experience couldn’t have gone any smoother! Kait stayed on top of my to do list and helped me navigate through some issues I was having signing my... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We worked with Stan Mitchell to secure some loans for our son. It turned out to be a bit more complicated on our end for a few reasons - but working with Stan was a godsend. He worked diligently with... Zobacz więcej
Reakcja na opinię
Stan Mitchel made this process so much less stressful for me. This is the first loan I have ever successfully refinanced, i had a lot of questions and he broke everything down for me so i understood w... Zobacz więcej
Reakcja na opinię
Spent long hours trying to find a good rate for refinancing loans for my son, finally found it and thanks to ELFI! It took very little time from start to end. All along had help from customer service... Zobacz więcej
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Informacje dotyczące firmy
Informacje o ELFI
Napisane przez firmę
Ready to refi?*
Use the quick links below.
* Subject to credit approval. See terms and conditions on ELFI.com for more information.
With flexible terms and some of the student loan refinance industry’s lowest rates, ELFI empowers individuals and families to get ahead on their student loan debt. We provide a 100% online application process paired with award-winning customer service led by experts in the student loan industry who are there to address your every need.
To change the student loan paradigm, we started at the ground level and built a different kind of business. Each ELFI customer is paired with a Personal Loan Advisor (we call them PLAs) who stays with them through every step of their refinance journey.
From answering questions during the application process to making sure you have your documents in line – you have one person who acts as your trusted advisor throughout. Making it easy on our customers is how we define good customer service.
It’s not just a business. It’s in our DNA to help our customers navigate the student loan refinance process to achieve their financial goals and empower a brighter future.
Dane kontaktowe
Stany Zjednoczone
- (844) 601-3534
- answers@elfi.com
- www.elfi.com
Quick and helpful communication
There was relatively no wait times to speak to a real person and get help when trying to refinance my student loans. Everyone we spoke to was very kind and eager to help
22 sierpnia 2023
Odpowiedź od ELFI
Thank you for your review, Mackenzie! We're glad we could assist you with refinancing your student loans!
Pretty simple
Pretty simple, anything I missed was pointed out via email quickly. Lowered my interest rates by about 4% and saving about 100 a month with a similar payoff date.
22 sierpnia 2023
Odpowiedź od ELFI
Thank you for your review, Christopher! We're glad to hear that the process was simple for you and that we could help lower your interest rates, resulting in monthly savings!
Samuel Watson was an amazing…
Samuel Watson was an amazing representative. I was so happy with my loan experience due to his fast efficient work. Thank you so much again!
19 sierpnia 2023
Odpowiedź od ELFI
Thank you for your kind words, John-Vincent! We're thrilled to hear that Samuel provided you with amazing service and made your loan experience fast and efficient.
Odpowiedź od ELFI
Thank you for your feedback, Collin! We're glad to hear that our agent was quick to respond and helpful. Providing excellent customer service is our priority!
Great approval
No one else would approve me, and especially not at an interest rate this low. My previous variable rate was 60% higher than what ELVI gave me at a fixed rate. Very appreciated.
18 sierpnia 2023
Odpowiedź od ELFI
We're thrilled we could meet your needs! Thank you for choosing us, Kevin!
Great Customer Service
My customer service rep, Dylan, was extremely quick to answer any questions I had and was very helpful throughout the application process.
1 sierpnia 2023
Odpowiedź od ELFI
Thank you for your feedback, Ciana! We're delighted to hear that Dylan provided you with excellent customer service and was helpful throughout the application process!
Kati helped us get everything we needed…
Kati helped us get everything we needed to refinance. Couldn't be happier with the experience. Elfi was straightforward and easy to work with.
13 sierpnia 2023
Odpowiedź od ELFI
Thank you for sharing your experience, Jordan! We're delighted that Kati helped you get everything you needed to refinance!
Odpowiedź od ELFI
We're thrilled to hear that your customer service made a great experience, Vincent! Thank you for sharing your positive feedback with us!
They were so helpful and gave me the…
They were so helpful and gave me the best rate compared to competitors. I’m soo thankful to have a loan through them
10 sierpnia 2023
Odpowiedź od ELFI
We're delighted to have provided the best rate for you, AM! We're grateful for the opportunity to assist you with your loan!
Process was easy and transparent
Process was easy and transparent, and I had a dedicated person to help me upload all the documents I needed and to guide me when I needed to obtain some different documentation. They were responsive and helpful and made the process easy. Thank you!
1 sierpnia 2023
Odpowiedź od ELFI
We're thrilled to hear that you found our process easy and transparent, Whitney! Thank you for choosing us and for your kind words!
Exceptional experience
Communication was fast and uploading the documents was easy. I had a great experience.
6 sierpnia 2023
Odpowiedź od ELFI
Thank you for sharing your exceptional experience! We're thrilled to hear that communication was fast and that uploading documents was easy for you. We're here to provide great service whenever you need us!
Responsive and Attentive
Quick and helpful feedback! Easy to guide you through this process.
28 lipca 2023
Odpowiedź od ELFI
Thank you for your feedback, Morgan! We're glad to hear that our team was able to guide you through the process seamlessly!
So far so good
So far so good. The Approval process was quick, and the representatives were attentive.
27 lipca 2023
Odpowiedź od ELFI
We're pleased to hear that your experience has been positive, Travis! We're glad the approval process was quick and that our representatives were attentive to your needs!
everyone was very helpful through the…
everyone was very helpful through the process and was able to answer all of my questions. My loan advisor was very quick to answer any emailed questions.
25 lipca 2023
Odpowiedź od ELFI
We're thrilled to hear that everyone was helpful throughout the process and able to answer all your questions, Gregory! Thank you for sharing your positive experience with us!
My experience was excellent
My experience was excellent. Dylan was quick to help out with all my needs to make the process go smooth.
18 lipca 2023
Odpowiedź od ELFI
Thank you for sharing your excellent experience, Eric! We're thrilled to hear that Dylan provided quick assistance to make the process smooth for you!
Easy refi Process
Stress free refinance process with a real person to talk with the whole way through.
21 lipca 2023
Odpowiedź od ELFI
We're glad to hear that your refinance process was stress-free and that you had help from our team every step of the way. Thank you for choosing us, Michael!
Very responsive and helpful
Very responsive and helpful. Everything went smoothly. Stan Mitchell, my student loan advisor, was very helpful and replied to all of emails quickly!
22 lipca 2023
Opinia niezależna
Odpowiedź od ELFI
We're delighted to hear that you found our team very responsive and helpful, and that everything went smoothly for you. Stan Mitchell is fantastic, and we're glad he provided you with excellent service. Thank you for sharing your positive experience with us!
Easy process and loan officer is great!
9 lipca 2023
Odpowiedź od ELFI
Thank you for sharing your positive feedback with us, Robert!
Great experience and customer service!
12 lipca 2023
Odpowiedź od ELFI
We're delighted to hear that you had a great experience with our customer service, Ryan!
Thank you for all of the assistance
Communication was fantastic, everything was done in a timely manner. Instructions were clear.
11 lipca 2023
Odpowiedź od ELFI
You're welcome, Madelyn! We're delighted to hear that you found our communication fantastic and timely and our instructions clear!
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